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Referral Secretary Jobs (NOW HIRING)

Genesis Women's Shelter & Support

Legal Secretary

Lawn, TX · On-site

$37K - $51K/yr

The Legal Secretary will work with clients represented by the Legal Department and clients that have been referred to the Pro Se Clinic. They will offer direct support to clients in our Pro Se Clinic ...

Veterans Health Administration

Secretary

Cleveland, OH · On-site +1

$47K - $68K/yr

Performing secretarial duties, such as screening calls and visitors, scheduling appointments and meetings, making referrals and communication information appropriately. * Answering questions ...

Premier Medical Group

Medical Secretary

Fishkill, NY · On-site

$18 - $22/hr

Medical Secretary Location: 400 Westage Business Center Drive Division: Internal Medicine ... Processes outgoing referrals and enters them in Medent log. * Sends clinical and demographic ...

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Referral Secretary information

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$24.5K

$45.9K

$63K

How much do referral secretary jobs pay per year?

As of Aug 6, 2026, the average yearly pay for referral secretary in the United States is $45,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What are some common challenges referral secretaries face when coordinating patient referrals, and how can they effectively manage them?

Referral Secretaries often encounter challenges such as managing high volumes of referral requests, ensuring accurate and timely communication between patients and healthcare providers, and navigating different electronic health record (EHR) systems. To manage these challenges effectively, it's important to stay organized, prioritize urgent cases, and maintain clear, professional communication with all parties involved. Familiarity with EHR software and proactive follow-up can help streamline the referral process and minimize delays.

What are the key skills and qualifications needed to thrive as a referral secretary, and why are they important?

To thrive as a Referral Secretary, you need strong organizational skills, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic medical records (EMR) systems, scheduling software, and office communication tools is typically required. Excellent interpersonal communication, discretion, and time management are critical soft skills in this role. These abilities ensure accurate processing of referrals, efficient workflow, and effective coordination between patients, providers, and external specialists.

What is the difference between Referral Secretary vs Medical Secretary?

AspectReferral SecretaryMedical Secretary
CredentialsHigh school diploma, certification in medical administrationHigh school diploma, medical office certification often preferred
Work EnvironmentMedical clinics, specialist offices, hospitalsHospitals, clinics, private practices
Employer & Industry UsageUsed mainly in outpatient and specialist settings for managing referralsCommon across healthcare settings for administrative support
Primary ResponsibilitiesScheduling referrals, managing patient information, liaising with insuranceScheduling, patient correspondence, medical record management

The main difference is that Referral Secretaries focus specifically on managing patient referrals and liaising with specialists, while Medical Secretaries handle broader administrative tasks within healthcare settings. Referral Secretaries often work closely with physicians and insurance companies to coordinate patient care, whereas Medical Secretaries support overall clinic or hospital administration.

What is a referral secretary?

Referral Secretaries are administrative professionals who manage and coordinate patient referrals in healthcare settings. They are responsible for processing referral requests, scheduling appointments, obtaining necessary documentation, and communicating with patients, healthcare providers, and insurance companies. Their role ensures a smooth transition of care between providers and helps maintain accurate patient records. Strong organizational and communication skills are essential for this position.
More about Referral Secretary jobs
What job categories do people searching Referral Secretary jobs look for? The top searched job categories for Referral Secretary jobs are:
Referral Secretary jobs near you
Infographic showing various Referral Secretary job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 16% Part Time, and 17% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.

Unit Secretary

CareWell Health

East Orange, NJ

$44K - $54K/yr

Other

Re-posted 15 days ago

Job description

Job Summary

The unit secretary as a department receptionist, schedules patients as directed, prepares minutes, enters daily charges, conducts follow-up phone calls as assigned, organizes chart room and communications/disseminates information to appropriate personnel. Secretary is also responsible for pulling and filing records for all clinicians and physicians. She also covers all departmental reception areas, makes copies, and completes administrative tasks

Essential Functions 

  • Act as a receptionist and provide information as necessary utilizing proper telephone etiquette
  • Communicate all pertinent information to appropriate personnel
  • Schedules and follows up on patients as assigned
  • Transcribe physician’s orders including initials and signature
  • Maintain patient medical record from admission through discharge and assists with procurement or disposition of medical record
  • Maintains patient admission and discharge log
  • Practices Universal Standard Precautions
  • Demonstrated knowledge of and practices department safety procedures, including safe handling of equipment and hazardous substances.
  • Assists with the orientation of new personnel
  • Collects faxed reports and distributes to staff members as appropriate
  • Assist with collection and collation of department statistics
  • Communicates to charge nurse/supervisor when leaving unit
  • Understands role during emergency codes

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Education/Certifications
High School Diploma or equivalent and a certificate or degree in health unit secretary studies or a related field are required to be a unit secretary.

Minimum Work Experience
Two years of experience in a related field in the last 3-5 years preferred (medical secretary & receptionist duties).

Position Type/Expected Hours of Work: Must be willing to work holidays, weekends and provide additional coverage as needed

Working Conditions: Exposed to unpleasant odors, and communicable diseases. Encounters stress, crisis, emergencies, and death. Lifts some equipment/supplies.  Interacts with family, visitors, health team members and other hospital and referral agency

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