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Referral Secretary Jobs (NOW HIRING)

CoreCivic

Secretary

Leavenworth, KS · On-site

$19.22/hr

The Secretary provides administrative support by performing a variety of clerical and ... or referring to appropriate staff as needed. * Provide administrative support to facility ...

CoreCivic

Secretary

Leavenworth, KS · On-site

The Secretary provides administrative support by performing a variety of clerical and ... or referring to appropriate staff as needed. * Provide administrative support to facility ...

Conway Medical Center

Clinical Secretary

Conway, SC · On-site

The Clinical Secretary will perform clerical duties and assist in coordinating activities in their ... referrals to ancillary service, insurance verification and provide transport of patients to and ...

Conway Medical Center

Clinical Secretary

Conway, SC

The Clinical Secretary will perform clerical duties and assist in coordinating activities in their ... referrals to ancillary service, insurance verification and provide transport of patients to and ...

Staffworks CNY

Legal Secretary $15/DOE

Utica, NY

$45K - $61K/yr

Referral Bonus Incentives * Become eligible for Health Insurance* * and More!! Legal Secretary Details: * Prior experience in legal secretary in the areas of real estate law, litigation, matrimonial ...

Dubuque Community Schools

Guidance Secretary

Dubuque, IA · On-site

$19.40/hr

Secretarial/Clerical/Secretary Date Posted: 7/28/2026 Location: Thomas Jefferson Middle School 10 ... Process AEA referrals, discipline referrals, progress reports. * Assist in registration and ...

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Referral Secretary information

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$24.5K

$45.9K

$63K

How much do referral secretary jobs pay per year?

As of Aug 6, 2026, the average yearly pay for referral secretary in the United States is $45,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What are some common challenges referral secretaries face when coordinating patient referrals, and how can they effectively manage them?

Referral Secretaries often encounter challenges such as managing high volumes of referral requests, ensuring accurate and timely communication between patients and healthcare providers, and navigating different electronic health record (EHR) systems. To manage these challenges effectively, it's important to stay organized, prioritize urgent cases, and maintain clear, professional communication with all parties involved. Familiarity with EHR software and proactive follow-up can help streamline the referral process and minimize delays.

What are the key skills and qualifications needed to thrive as a referral secretary, and why are they important?

To thrive as a Referral Secretary, you need strong organizational skills, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic medical records (EMR) systems, scheduling software, and office communication tools is typically required. Excellent interpersonal communication, discretion, and time management are critical soft skills in this role. These abilities ensure accurate processing of referrals, efficient workflow, and effective coordination between patients, providers, and external specialists.

What is the difference between Referral Secretary vs Medical Secretary?

AspectReferral SecretaryMedical Secretary
CredentialsHigh school diploma, certification in medical administrationHigh school diploma, medical office certification often preferred
Work EnvironmentMedical clinics, specialist offices, hospitalsHospitals, clinics, private practices
Employer & Industry UsageUsed mainly in outpatient and specialist settings for managing referralsCommon across healthcare settings for administrative support
Primary ResponsibilitiesScheduling referrals, managing patient information, liaising with insuranceScheduling, patient correspondence, medical record management

The main difference is that Referral Secretaries focus specifically on managing patient referrals and liaising with specialists, while Medical Secretaries handle broader administrative tasks within healthcare settings. Referral Secretaries often work closely with physicians and insurance companies to coordinate patient care, whereas Medical Secretaries support overall clinic or hospital administration.

What is a referral secretary?

Referral Secretaries are administrative professionals who manage and coordinate patient referrals in healthcare settings. They are responsible for processing referral requests, scheduling appointments, obtaining necessary documentation, and communicating with patients, healthcare providers, and insurance companies. Their role ensures a smooth transition of care between providers and helps maintain accurate patient records. Strong organizational and communication skills are essential for this position.
More about Referral Secretary jobs
What job categories do people searching Referral Secretary jobs look for? The top searched job categories for Referral Secretary jobs are:
Referral Secretary jobs near you
Infographic showing various Referral Secretary job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 16% Part Time, and 17% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.

Secretary

Baptist Memorial Health Care Corporation

Collierville, TN • On-site

Full-time

Re-posted 15 days ago

Baptist Memorial Health Care rating

7.2

Company rating: 7.2 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

345th of 887 rated healthcare providers

Job description

Overview
Job Summary
Provides clerical, administrative and general office support for efficient department operations. Performs other duties as assigned.
Responsibilities
  • Performs activities within established guidelines to support department operations.
  • Provides secretarial support to facilitate smooth operation of the department.
  • Uses a variety of computer software/applications as necessary to generate reports, spreadsheets, correspondence, presentations, and other pertinent documents or written materials.
  • Responds to a wide variety of calls and/or inquiries for purpose of providing information, resolving problems/issues where appropriate, and/or referring to appropriate staff members.
  • Attends meetings and other required functions for the purpose of recording minutes, coordinating materials distribution, and/or supporting the needs of other attendees.
  • Completes assigned goals.

Specifications
Experience
Minimum Required
  • 2 year secretarial and/or office experience.

Preferred/Desired
  • Knowledge of medical terminology where appropriate.

Education
Minimum Required
  • Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
  • Must possess excellent organizational and communication skills both written and verbal). Must also possess computer proficiency working with different office applications. 40 WPM typing speed.

Preferred/Desired
Licensure
Minimum Required
Preferred/Desired

What Baptist Memorial Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

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Baptist Memorial logo

About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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