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Referral Manager Jobs in Baton Rouge, LA (NOW HIRING)

CareSouth

Referral Coordinator

Baton Rouge, LA · On-site

$14.25 - $18.50/hr

Managing, tracking, and monitoring of outgoing and internal referrals to ensure patient safety, care coordination and continuity of care; Assists with healthcare access to manage patient care.

Open Health Care Clinic

Case Manager I

Baton Rouge, LA · On-site

$17.50 - $22.50/hr

The Medical Case Manager functions under the supervision and guidance of the Ryan White Program ... Coordinate services, referrals, advocacy, and support to improve access to healthcare and resources.

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Referral Manager information

See Baton Rouge, LA salary details

$27.9K

$55.2K

$74.4K

How much do referral manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for referral manager in Baton Rouge, LA is $55,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What does a referral manager do?

In the healthcare industry, a referral manager performs a variety of customer service, sales, and marketing duties focused on patient referrals to a clinic, nursing facility, doctor’s office, or hospital. The referral manager typically develops contacts, oversees referral coordinators, provides them with training, ensures they are versed in how to use customer relationship strategies, and oversees community outreach services. You also have administrative responsibilities, such as conducting meetings, making routine visits to facilities, performing reviews of coordinators and other staff, and collaborating with office managers and other staff to ensure all referral practices are being followed.

What are some common challenges faced by referral managers and how are they typically addressed?

Referral Managers often navigate challenges such as coordinating communication between multiple departments, ensuring timely follow-up with referrals, and maintaining accurate records. They must prioritize organization and proactive communication to keep processes running smoothly. Leveraging referral management software and establishing clear protocols helps minimize delays and errors. Building strong relationships with internal teams and external partners also plays a crucial role in overcoming these challenges.

What are the key skills and qualifications needed to thrive as a referral manager, and why are they important?

To thrive as a Referral Manager, you need strong organizational skills, a background in healthcare administration or case management, and familiarity with referral processes. Proficiency in healthcare information systems, electronic medical records (EMRs), and referral management software is typically required. Exceptional communication, attention to detail, and problem-solving skills help you coordinate effectively between patients, providers, and external partners. These competencies ensure timely and accurate referrals, streamline patient care, and support efficient healthcare operations.

What is a referral manager?

Referral Managers are professionals responsible for managing and coordinating referrals within healthcare organizations or businesses. They ensure that clients, patients, or customers are referred to the appropriate services or specialists in a timely manner. Referral Managers track the progress of referrals, maintain communication between parties, and help streamline processes to improve service delivery and client satisfaction. Their role is essential in ensuring efficient and effective transitions between different levels of care or service providers.

What is the difference between Referral Manager vs Recruitment Coordinator?

AspectReferral ManagerRecruitment Coordinator
CredentialsExperience in referral programs, HR certifications often preferredHR or recruiting certifications, relevant experience
Work EnvironmentCorporate HR departments, staffing agenciesRecruitment firms, HR departments, staffing agencies
Employer & Industry UsageUsed in industries with employee referral programsUsed across various industries for hiring support
Search & Comparison IntentFocus on managing referral programs and incentivesFocus on coordinating hiring processes

The main difference is that Referral Managers focus on developing and managing employee referral programs to attract candidates, while Recruitment Coordinators handle the overall hiring process, scheduling interviews, and candidate communication. Both roles are essential in the hiring process but serve different functions within HR teams.

More about Referral Manager jobs
What are the most commonly searched types of Referral jobs in Baton Rouge, LA? The most popular types of Referral jobs in Baton Rouge, LA are:
What are popular job titles related to Referral Manager jobs in Baton Rouge, LA? For Referral Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Referral Manager jobs in Baton Rouge, LA look for? The top searched job categories for Referral Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Referral Manager jobs? Cities near Baton Rouge, LA with the most Referral Manager job openings:
Referral Manager jobs near you
Infographic showing various Referral Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,173 per year, or $26.5 per hour.

Referral Coordinator

CareSouth

Baton Rouge, LA • On-site

$14.25 - $18.50/hr

Full-time

Re-posted 3 days ago

Job description

SUMMARY: Managing, tracking, and monitoring of outgoing and internal referrals to ensure patient safety, care coordination and continuity of care; Assists with healthcare access to manage patient care.

POSITION DUTIES:

  1. Knowledge and understanding of Employee Handbook.
  2. Carry out the meaning of the CSMD Mission and Vision statements.
  3. Practice a culture of safety to reduce or prevent risk of injury, claims, loss or liability by utilizing the Risk Management and Infection Control Plan.
  4. Perform responsibilities with a high-quality standard to yield improved compliance, quality, and patient outcome measures by adhering to the Quality Improvement Plan.
  5. Be present and ready for work as scheduled.
  6. Attend in-service trainings, departmental meetings, and community events.
  7. Work cohesively with team members.
  8. Maintains a database of health center referral contacts throughout Baton Rouge and CSMD service areas, specifically within agencies providing health and social services to patients.
  9. Acts as liaison to hospitals, specialty clinics, other providers outside of CSMD to track and monitor referrals.
  10. Coordinates referrals to health services based on provider's orders.
  11. Ensures that all documentation is completed and in the electronic medical record (EMR)
  12. Maintains updated referral resources
  13. Upholds and completes referrals to ensure the entire referral process is complete
  14. Initiates authorizations for referrals through insurance payors
  15. Ensure that referrals are addressed in a timely manner
  16. Outreach to patients and health agencies on status of referrals
  17. Works closely with Health Information Technology department and Care Coordination to ensure timely coordination of care.
  18. Works closely with Clinical Care Team to assist with coordinating appointments for patients
  19. Promptly reviews all incoming referrals for "critical need" or attention required immediately by the provider.
  20. Adheres to all CSMD policies and procedures.
  21. Other job duties as assigned.

REQUIREMENTS:

Education:

  1. Minimum of high school diploma
  2. Preferred Certified Medical Assistant or Licensed Practical Nurse or associates in a health field
  3. Minimum of three years of experience with working referrals;
  4. Demonstrates a high level of skill at building relationships and providing excellent customer service
  5. Inhibits a strong attention to detail and accuracy
  6. Has the ability to utilize computers for data entry and information retrieval
  7. Demonstrates knowledge of the referral process for a variety of insurance plans
  8. Demonstrates success in researching and resolving complex issues
  9. Must have strong written and verbal communication skills.
  10. Must have pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must have strong computer skills, use of Microsoft applications and familiarity with electronic health records.
  11. Must be critical-thinking and detailed-oriented.

SUPERVISES

N/A

PHYSICAL REQUIREMENTS:

  1. Visual acuity - always
  2. Hand – eye coordination – always
  3. Manual Dexterity – always; fine manipulation of keyboard
  4. Lifting approximately 10-15 lbs.,
  5. Pushing, Pulling - sometimes
  6. Stooping, Bending, and Standing - sometimes
  7. Walking- frequent; short distances

WORK ENVIRONMENT:

  1. Indoor, environmentally controlled
  2. Exposure to disease or infections
  3. No vibrations
  4. Exposure to artificial and/or natural light
  5. Exposure to outdoor weather elements

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