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Referral Liaison Jobs (NOW HIRING)

Acuity Eye Group

OD/Referring Provider Liaison

Santa Ana, CA · On-site

$60K - $80K/yr

This role ensures clear communication, seamless referral processes, and strong clinical ... The liaison serves as a relationship manager, educator, and operational bridge between referring ...

Acuity Eye Group

OD/Referring Provider Liaison

La Mesa, CA · On-site

$60K - $79K/yr

This role ensures clear communication, seamless referral processes, and strong clinical ... The liaison serves as a relationship manager, educator, and operational bridge between referring ...

Acuity Eye Group

OD/Referring Provider Liaison

Orange, CA · On-site

$62K - $82K/yr

This role ensures clear communication, seamless referral processes, and strong clinical ... The liaison serves as a relationship manager, educator, and operational bridge between referring ...

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Referral Liaison information

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How much do referral liaison jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for referral liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What is a referral liaison?

Referral Liaisons are professionals who act as intermediaries between patients, healthcare providers, and medical facilities to coordinate and facilitate patient referrals. They ensure that patients are referred to the appropriate specialists or services, manage referral documentation, and communicate with all parties to streamline the referral process. Their role helps improve patient care continuity and supports efficient healthcare delivery.

How does a referral liaison typically collaborate with healthcare providers to ensure smooth patient transitions?

Referral Liaisons work closely with physicians, nurses, and administrative staff to coordinate patient referrals between departments or external facilities. They communicate patient information, secure necessary documentation, and follow up to confirm appointments or ongoing care. Building strong relationships with providers and maintaining clear communication are essential to minimize delays and ensure patients receive timely, appropriate care. Effective collaboration often involves problem-solving and proactive outreach to address any barriers that might arise during the referral process.

What are the key skills and qualifications needed to thrive as a referral liaison, and why are they important?

To thrive as a Referral Liaison, you need a solid understanding of healthcare processes, referral management, and patient intake procedures, usually supported by experience in medical administration or a related field. Familiarity with electronic health record (EHR) systems, referral tracking software, and scheduling platforms is typically required. Outstanding interpersonal communication, organizational skills, and attention to detail help build positive relationships with providers and ensure seamless patient experiences. These skills and qualities are essential for efficiently coordinating care, minimizing delays, and supporting both patients and healthcare teams.

What is the difference between Referral Liaison vs Patient Coordinator?

AspectReferral LiaisonPatient Coordinator
CredentialsTypically requires healthcare-related certifications or experienceOften requires customer service or administrative certifications
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageUsed in healthcare to facilitate patient referralsUsed to manage patient appointments and communication
Search & Comparison IntentUnderstanding referral processes and liaison rolesManaging patient flow and scheduling

The main difference is that a Referral Liaison focuses on coordinating and facilitating patient referrals between providers, often requiring healthcare certifications. A Patient Coordinator manages patient appointments and communication, emphasizing administrative skills. Both roles operate within healthcare settings but serve distinct functions in patient care and administrative support.

Do you need a degree to be a referral liaison?

A referral liaison typically does not require a specific degree, but relevant experience in healthcare, social services, or customer relations is often preferred. Strong communication skills and knowledge of the organization’s referral processes are important for the role.
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What job categories do people searching Referral Liaison jobs look for?

The top searched job categories for Referral Liaison jobs are:

Referral Liaison jobs near you
Infographic showing various Referral Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 15% Part Time, and 20% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

Physician Liaison/Referral Development

Allergy and ENT Associates

Plano, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Allergy & ENT Associates is looking for a Physician Liaison/Referral Development Specialist needed in North Dallas!
What are we about?
As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Benefits:
Health Insurance
Dental & Vision Insurance
401K
Life insurance
PTO & Holidays
Short- & Long-Term Disability
Position Summary
The Referral Development Specialist at Allergy and ENT Associates plays a critical role in strengthening referral relationships with physicians and healthcare providers to drive patient growth. Working closely with the Director of Marketing, this role is responsible for building and maintaining strong connections with referring medical practices, tracking referral trends, and identifying opportunities for expansion.
The Referral Development Specialist serves as a key liaison between the practice and external providers, ensuring seamless communication, education, and engagement. This individual will lead outreach efforts, coordinate events, and develop targeted marketing materials to support referral development.
Essential Duties & Responsibilities

  • Partner with the Director of Marketing to develop and execute strategies that increase patient referrals and strengthen provider relationships.
  • Track, analyze, and report on referral trends to identify growth opportunities and areas for improvement.
  • Serve as a key point of contact for referring providers, ensuring ongoing engagement and satisfaction.
  • Establish and maintain strong relationships with identified physicians and medical practices in Houston, Austin, and Dallas.
  • Conduct regular meetings with potential and existing referring providers, including physicians, nurses, and other healthcare professionals.
  • Address provider inquiries and ensure referring offices have the necessary information to facilitate patient referrals confidently.
  • Plan and coordinate conferences, lunch-and-learns, and group events to educate and engage referring providers.
  • Represent the company at industry trade shows, conferences, and networking events to expand referral sources.
  • Work closely with the Director of Marketing to develop marketing collateral, presentations, and educational materials tailored to referral development.
  • Collaboration & Additional Responsibilities
  • Act as a liaison between referring providers and internal teams to ensure a seamless referral experience for patients.
  • Assist with special projects and initiatives that support marketing and business development efforts.
  • Stay informed on industry trends, competitor activities, and best practices to continuously enhance referral marketing strategies.
Qualifications
  • Bachelor's degree in business, Marketing, Communications, or a related field (required).
  • Progressive sales, marketing, or business development experience in the healthcare industry (required).
  • Strong relationship-building and interpersonal skills to effectively engage with physicians and healthcare professionals.
  • Self-motivated, detail-oriented, and highly organized with strong analytical and problem-solving abilities.
  • Ability to independently conduct meetings with physicians and employers to market Allergy and ENT Associates and their family of practices.
  • Excellent verbal and written communication skills, with the ability to create compelling presentations and marketing materials.
  • 50% travel required.
Knowledge, Skills, Abilities
  • Customer Service - Knowledge of principles and processes for providing customer service; the ability to demonstrate a series of activities designed to enhance the level of both internal and external customer satisfaction.
  • Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
  • Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
  • Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
  • Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands
  • Physical Activity Level: Prolonged periods of sitting at a desk and working on a computer.
  • Physical Demands: Position is in a fast-paced medical office environment; good eyesight and hearing, manual dexterity, and a full range of body motion required; must be able to stand and/or sit for extended periods of time; may require occasional lifting of 25 pounds or more
  • Work Environment: Well-lit, heated and/or air-conditioned indoor office setting with adequate ventilation or construction sites with limited utilities; moderate noise (examples: business office with computers and printers, light traffic) with occasional high noise at construction sites; typical schedule is Monday through Friday with regular working hours; Occasional overtime may be required; travel to various locations of clinics will be required

Work Environment
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic), daily stair climbing; Typical schedule is Monday through Friday with regular working hours; Occasional overtime may be required.

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