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Redemption Specialist Jobs (NOW HIRING)

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Control Accounting Specialist I

Columbus, OH · On-site

$20 - $27/hr

SUMMARY The Control Accounting Specialist I is responsible for facilitating money movements and ... Enters, releases, and approves wires for shareholder redemption requests. * Assists with daily ...

Elite Gaming

Route Security Specialist

Des Plaines, IL · On-site

Illinois Employment Type: Full-time, On-site As a route security specialist you will travel to location serviced by Elite Gaming LLC and service video gaming terminals as well as redemption terminals.

Great Escape Parks

HR Support Specialist

Queensbury, NY · On-site

$16/hr

The HR Support Specialist supports the Seasonal HR office for the Theme Park and focuses on ... Overseeing the redemption of Team Member prizes and incentive programs * Assists Park Leadership ...

MDS Communications

Call Center Sales Specialist

Mesa, AZ

$16.15 - $17.65/hr

As a Communication Specialist at MDS Communications, you won't just make calls--you'll make a ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

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Redemption Specialist information

What are the key skills and qualifications needed to thrive as a redemption specialist?

To thrive as a Redemption Specialist, you need strong analytical skills, attention to detail, and experience in finance or collections, often supported by a relevant associate or bachelor's degree. Familiarity with loan management systems, CRM software, and knowledge of regulatory compliance are typically required. Excellent negotiation, problem-solving, and communication skills help build rapport with clients and resolve delinquent accounts effectively. These abilities ensure accurate processing, regulatory adherence, and successful recovery of assets or funds for the organization.

What is a redemption specialist?

Redemption Specialists are professionals who manage and process the redemption of financial products, such as bonds, gift cards, rewards, or other redeemable assets. They verify customer requests, ensure compliance with relevant policies, and execute the redemption process efficiently. Redemption Specialists may also handle customer inquiries, resolve discrepancies, and maintain accurate records of all transactions. Their role is crucial in ensuring customers receive their entitled value while minimizing fraud and errors.

What is the difference between Redemption Specialist vs Collections Specialist?

AspectRedemption SpecialistCollections Specialist
CredentialsTypically requires customer service experience, basic financial knowledgeOften requires experience in debt recovery, negotiation skills
Work EnvironmentCustomer-focused, call center or office settingDebt recovery, collections agency or finance department
Employer & IndustryFinancial institutions, credit card companiesDebt collection agencies, banks

While both roles involve financial transactions, a Redemption Specialist primarily assists customers in redeeming rewards or benefits, focusing on customer service. In contrast, a Collections Specialist focuses on recovering overdue payments, often involving debt negotiation. Understanding these differences helps job seekers target the right role based on their skills and career goals.

What are the main challenges redemption specialists face when handling customer redemption requests?

Redemption Specialists often encounter challenges such as managing high volumes of requests, navigating complex eligibility criteria, and addressing customer concerns or misunderstandings about redemption processes. Attention to detail is crucial, as errors can lead to delays or dissatisfaction. Additionally, specialists must communicate clearly with both customers and internal teams to resolve issues efficiently and ensure compliance with relevant policies.
More about Redemption Specialist jobs
What are the most commonly searched types of Redemption Specialist jobs? The most popular types of Redemption Specialist jobs are:
What job categories do people searching Redemption Specialist jobs look for? The top searched job categories for Redemption Specialist jobs are:
Redemption Specialist jobs near you
Infographic showing various Redemption Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Security Engagement Specialist - Portland Metro

OREGON BEVERAGE RECYCLING COOPERATIVE

Portland, OR

$20 - $22/hr

Full-time

Re-posted 14 days ago

Oregon Beverage Recycling Cooperative rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

38th of 90 rated recycling and waste

Job description

Our Vision

A world where no resource is wasted.

Our Mission

To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively.

Our Values

We are loyal, resilient, trustworthy, creative, competent, and engaged.

Summary

The Security Engagement Specialist is a uniformed, unarmed security professional who is responsible for protecting the interests of Oregon Beverage Recycling Cooperative at their assigned location(s). This involves interacting with customers for the purpose of enforcing the rules and providing customer service as necessary.

Primary Duties & Responsibilities

  • Conducts regular patrol of assigned Redemption Center properties, including but not limited to the parking lot, the perimeter of the Center, and within the Center
  • Prevents loss and damage by detecting and reporting irregularities, including but not limited to out of policy events, breaches in physical security, facility and safety hazards, and emergency situations
  • Informs and warns violators of rule infractions, such as loitering and out of policy redemptions
  • Prepares and communicates timely and detailed reports of incidents
  • Helps maintain a clean and safe environment by conducting light cleaning
  • Adhere to OSHA Safety Standards and OBRC policies
  • Other job duties as assigned

Education/Experience

  • High School Diploma or GED is required
  • Prior Security or Loss Prevention experience preferred

Requirements – Skills, Job Knowledge & Abilities

  • Must be able to qualify for a Department of Public Safety Standards and Training Unarmed Security Professional certification
  • Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners

Supervisory Responsibility

  • None

Travel

  • Occasional travel to provide coverage at surrounding locations may be required. Mileage reimbursement and paid travel time available as applicable.
  • Rare travel for training purposes may be required. Mileage reimbursement and paid travel time available as applicable.

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