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Recreation Operations Manager Jobs in California

Safari Run San Mateo

Be Seen First

Front Desk & Operations Associate

San Mateo, CA · On-site

$22 - $26/hr

Working closely with our Operations Manager, you'll gradually take on increasing operational ... Recreation centers * Summer camps * Family entertainment * Hospitality * Customer service ...

New

Loews Hotels & Co

Recreation Supervisor

Coronado, CA · On-site

$23.20 - $29/hr

A passionate and energetic Recreation Supervisor who will create unforgettable poolside experiences ... From managing day-to-day operations to curating engaging activities, you'll be the heartbeat of our ...

Loews Hotels

Recreation Supervisor

Coronado, CA · On-site

$23.20 - $29/hr

A passionate and energetic Recreation Supervisor who will create unforgettable poolside experiences ... From managing day-to-day operations to curating engaging activities, you'll be the heartbeat of our ...

CoreCivic

Recreation Supervisor

California City, CA · On-site

Monitor and supervise inmate/resident recreation activities and craft shop operations to ensure compliance with applicable policies, procedures and standards. * Plan and coordinate special events ...

Malibu, City of (CA)

Recreation Coordinator

Malibu, CA · On-site

$79K - $103K/yr

... Manager. The Recreation Coordinator will oversee operations of recreation and sports facilities, including but not limited to athletic fields, gymnasiums, skate parks, tennis courts, and parks year ...

City of Malibu, CA

Recreation Coordinator

Malibu, CA · On-site

$79K - $103K/yr

Principles, practices, methods, and techniques of recreation, sports, and leisure services programs, management, operations, facilities, and equipment. * Procedures for planning, implementing, and ...

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Recreation Operations Manager information

What is a recreation operations manager?

Recreation Operations Managers are professionals responsible for overseeing the daily operations of recreational facilities, such as community centers, sports complexes, or parks. They manage staff, coordinate activities and programs, ensure facility safety and maintenance, and handle budgeting and administrative tasks. Their goal is to provide a safe, enjoyable, and well-run environment for patrons. Additionally, they often work with the public to address concerns and improve services. Effective Recreation Operations Managers combine strong leadership, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a recreation operations manager?

To thrive as a Recreation Operations Manager, you need strong leadership abilities, experience in facility management, and a background in recreation or hospitality, often supported by a relevant degree. Familiarity with scheduling software, budgeting tools, and risk management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and customer service orientation help you excel in managing teams and engaging participants. These skills ensure smooth daily operations, high customer satisfaction, and safe, efficient facility management.

What are some common challenges faced by recreation operations managers, and how can they be addressed?

Recreation Operations Managers often encounter challenges such as balancing budget constraints with the need to offer engaging programs, managing seasonal staffing fluctuations, and ensuring all facilities meet safety and compliance standards. These challenges can be addressed by developing strong organizational and communication skills, fostering a flexible team environment, and staying up to date with industry regulations and best practices. Additionally, effective collaboration with other departments and community partners can help streamline operations and enhance the quality of recreational offerings.

What is the difference between Recreation Operations Manager vs Recreation Program Coordinator?

AspectRecreation Operations ManagerRecreation Program Coordinator
CredentialsTypically requires a bachelor's degree in recreation, leisure studies, or related field; certifications like CPR, First AidUsually requires a bachelor's degree or relevant experience; certifications like CPR, First Aid are common
Work EnvironmentOversees facility operations, staff management, budgeting in recreation centers or parksAssists in program planning, community outreach, and event coordination within recreation departments
Employer & Industry UsageUsed by municipal parks, recreation departments, and private recreation facilitiesCommonly employed in community centers, parks, and recreational organizations

The Recreation Operations Manager focuses on managing the overall operations, staff, and facilities, ensuring smooth daily functions. In contrast, the Recreation Program Coordinator primarily handles program development, community engagement, and event planning. Both roles require similar certifications and work within the recreation industry, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Recreation Operations jobs in California?

The most popular types of Recreation Operations jobs in California are:

What are popular job titles related to Recreation Operations Manager jobs in California?

For Recreation Operations Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Recreation Operations Manager jobs in California look for?

The top searched job categories for Recreation Operations Manager jobs in California are:

What cities in California are hiring for Recreation Operations Manager jobs?

Cities in California with the most Recreation Operations Manager job openings:

Recreation Operations Manager jobs near you
Infographic showing various Recreation Operations Manager job openings in California as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Lead Operations Clerk

University of California San Francisco

San Francisco, CA • On-site

Full-time

Re-posted 18 days ago

University Of California San Francisco rating

7.8

Company rating: 7.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

229th of 618 rated colleges and universities

Job description


The Lead Operations Clerk
  • Leads by example and is a mentor and role model to co-workers
  • Must have prior fitness center experience, preferably with UCSF Fitness and Recreation
  • Acts as the lead and primary contact person at the fitness center in the absence of Operations Supervisors, Managers and other fitness Center leadership
  • Must be energetic, outgoing, articulate and have good verbal and written communications skills
  • Is focused on high quality customer service/hospitality and possesses the skills necessary when interacting with difficult people in an often-high pace, demanding environment
  • Should be able to work independently and as part of a team often leading a team of 2-3 coworkers
  • Can respond to member suggestions, concerns, and complaints in a timely, professional, and consistent manner
  • Experience in sales processing, program registrations, member facility check-ins
  • Completes and or delegates front desk administrative duties as directed by Fitness Center Operations and Facility Managers
  • Provides support to fitness programmers and managers
  • Ensures facility cleanliness and manages supplies in our fitness areas
  • Assists with towel laundry services
  • Must have obtained Red Cross CPR/AED and First Aid Training certification within the first 3 months of employment (Training and Certification will be provide)
  • Is willing and able to assist in emergencies and/or facility evacuations and ensure safety at all times (Think: facility access controls or unsafe use of fitness equipment)
  • Should be comfortable working on a computer, using various applications and able to multitask during peak times
  • Has an interest in advancing their careers in fitness, health or wellbeing, customer service an/or supervision

About Us:
UCSF Fitness and Recreation operate two fitness centers at UCSF. We provide fitness and wellbeing services to UCSF Students, Faculty, Staff and Community members through a broad range of fitness, recreation, aquatics, personal training, outdoor programs, and health and wellness programs.
We make life better here by inspiring fitness and wellbeing for everyone. UCSF Fitness & Recreation's mission is to enrich the human spirit, quality of life, and community at UCSF. We are passionate fitness and recreation professionals committed to doing quality work. We fulfill that mission by providing our members with exceptional service, knowledgeable staff, a wide variety of activities, and a clean environment. We are a customer service division, providing needed services on all UCSF campus sites and delivering these services with PRIDE: Professionalism, Respect, Integrity, Diversity and Excellence.
Responsibilities
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
75
Yes
Customer Service & Operations
Responsibilities include:
  • All phases of customer reception, greeting, problem solving, retention, and operations, including customer interactions, member activity maintenance and program sales, and member appreciation events as outlined by the Operations Manager and Assistant Managers in an effort to retain members and ensure monthly program revenue goals are achieved or surpassed.

  • Wear uniform/dress code including nametag, and as lead make sure coworkers are following as well.

  • Help ensure the safety of staff and members by following and enforcing UCSF and Fitness and Recreation Policy and act as lead point of contact when operations management is out of the office during evenings and weekends.

  • Help ensure the safety of staff and members by following and enforcing UCSF and Fitness & Recreation policy, code of conduct, and directions of the Operations Manager and Assistant Managers.

  • Proactively provide exceptional customer service and troubleshoot problems, creating win-win solutions for members and guests. May require detailed review of member situation, payments, and facts.

  • Clearly communicate information regarding multiple new and on-going Fitness & Recreation Center programs and services to members, guests, and event attendees. Includes providing and clearly explaining organized, relevant informational handouts/schedules of program information, and answering questions as needed and act as lead if other customer service clerks have questions regarding programs and services.

  • Read, understand and explain current and new Fitness and Recreation policies, programs and procedures to staff and customers. Includes responding to phone, e-mail, and web inquiries, as well as follow up when needed.

  • Participate and assist in member and staff facility evacuations due to fire alarm, power outage or UC Police direction and act as lead point of contact for the facility when necessary (in the absence of the Operations Management)

  • Responsible for Opening of facility in morning (5:30am M-F and 7:30am Sat and Sun) and/or closing and securing at night (10:30pm M-F and 8:30pm Sat and Sun) and act as lead for coworkers whcn completing closure task

25
Yes
Administrative & Clerical Duties
Responsibilities include:
  • Maintaining, straightening up and cleaning front desk, fitness floor and all facility areas so that all equipment is put away in its proper place at service desk and in the fitness areas.

  • Laundry duties including turnover of laundry loads, loading and unloading machines, pick up and emptying of towel bins for laundry service and directing customer service clerks of rotations.

  • Assists in meeting cleanliness standards of the facility, for example vacuuming, dusting, sweeping, restocking cleaning solutions & supplies, and wiping hair and debris from drains throughout the fitness center and locker rooms

  • Assist in maintaining retail inventory items.

  • Assist with data tracking and implementation of daily operations (Group X Fitness classes and court reservation bookings) and providing feedback and suggestion recommendations for improvements.

  • Create, monitor, and modify in real time the Aquatics and Group X Fitness classes in CSI software program used by clientele and staff for booking classes and act as lead administrator when program changes occur when program managers are out of the office.

  • Process and secure all paper and electronic documents related to program registration for compliance and customer protection and security

  • Resolve routine problems such as tracking Group X Fitness classes, court reservations and cancellations, locating sources of financial transaction error, reporting and recording maintenance, facility and customer issues. The lead will also be in charge of verifying accuracy of customer service clerk's daily cashout and preparation for deposit.

  • Assist with special projects as assigned by the Operations Manager or Assistant Managers, including but not limited to locker inventory audits, data base maintenance, promotion preparation and execution. May involve data input and follow up with members through phone or e-mail.

  • Assist with explaining policies and procedures to new staff. This is to ensure new staff absorbs information, feel supported by their co-workers, and have the necessary tools to succeed in their customer service clerk role.

  • Assist Operations Supervisor in ordering Reception Desk supplies and making recommendations

  • Support staff for fitness Programming and general membership staff and answer related questions and/or membership information/contact look-up dependent on business need.

  • Keep a clean and organized workspace. Includes customer facing and non-customer facing areas, Member Services' communal areas.

100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
Qualifications
Required Qualifications:
  • High school graduation and one year of related administrative experience; or an equivalent combination of education and experience;
  • Experience in Fitness and/or organized sports
  • Fitness & Recreation Customer Service Clerk experience
  • Ability to resolve conflict, i.e., Conflict resolution involving member to member disagreements to align with our Code of Conduct.
  • Office and industry technology competencies must include: phone, mobile phone & voicemail system, Microsoft word, e-mail systems, faxing, copying, printing, scanning, Filemaker, program database system (CSI), online member access/booking (CSI online, Citrix & smartphone applications), etc.
  • Cash handling and shift deposit reconciliation
  • Leadership skills or experience within a fitness center environment
  • Customer service experience.
  • Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision.
  • Demonstrated ability to maintain confidentiality.
  • Ability to work independently and as a team member.
  • Wear uniform including nametag
  • Read, write, speak and understand English fluently
  • Flexible schedule, normal business hours are Mon-Sun, 5am-10pm

Required Licenses and/or Certifications
  • CPR and first aid within 3 months of hire

Preferred Qualifications
  • Excellent interpersonal, verbal, and written communication skill.
  • Able to motivate & support others in their quest to be healthier and fitter.
  • Demonstrated skill necessary to collect, organize and disseminate information upon request.
  • Ability to make sound judgments.
  • Knowledge of the UC systems, forms, policies, and structure.
  • Knowledge of UCSF Fitness and Recreation
  • Current knowledge, understanding, training (when applicable) and use of University guidelines regarding PCI compliance, cash handling, CANRA trainings, ethics training, cyber security, and sexual harassment prevention etc.

About Us
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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