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Recovery Coach Jobs in Wisconsin (NOW HIRING)

WisHope Recovery

Clinical Supervisor

Brodhead, WI · On-site

$80K - $95K/yr

Vision insurance WisHope Recovery is seeking to add a dynamic and experienced Clinical Supervisor ... If you are a driven and proven clinical leader who enjoys coaching team members, this might be the ...

Ho-Chunk Nation

LIFE SKILLS COACH

Black River Falls, WI · On-site

$23.46/hr

POSITION OVERVIEW The Life Skill Coach Support Staff provides direct care, supervision, and support to our youth living in a residential group home setting. This role focuses on promoting a safe ...

Ho-Chunk Nation

LIFE SKILLS COACH

Black River Falls, WI · On-site

$15.25 - $20/hr

POSITION OVERVIEW The Life Skill Coach Support Staff provides direct care, supervision, and support to our youth living in a residential group home setting. This role focuses on promoting a safe ...

Ho-Chunk Nation

LIFE SKILLS COACH

Black River Falls, WI · On-site

$15.25 - $20/hr

POSITION OVERVIEW The Life Skill Coach Support Staff provides direct care, supervision, and support to our youth living in a residential group home setting. This role focuses on promoting a safe ...

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All JobsRecovery Coach JobsRecovery Coach Jobs in Wisconsin

Recovery Coach information

See Wisconsin salary details

$13

$19

$25

How much do recovery coach jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for recovery coach in Wisconsin is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.59 per hour, depending on experience, location, and employer.

What is a recovery coach?

Recovery coaches support individuals on their journey from addiction. As a recovery coach, your clients are in a recovery program for addiction, such as drug or alcohol programs, and your job is to help them create a recovery plan to overcome their addiction and stay sober. You are a mentor and role model and encourage your clients to work through difficult times and relapses. Your job duties include performing client intake interviews, leading group and one-on-one sessions, and collaborating with other staff at the rehab treatment facility.

What are the key skills and qualifications needed to thrive as a recovery coach, and why are they important?

To thrive as a Recovery Coach, you need a solid understanding of addiction recovery principles, motivational interviewing, and often a relevant certification such as Certified Recovery Coach or Peer Recovery Specialist. Familiarity with case management systems, documentation software, and telehealth platforms is commonly required. Exceptional listening, empathy, and the ability to inspire and build trust set top Recovery Coaches apart. These skills are crucial for guiding clients through recovery, fostering accountability, and supporting sustainable behavioral change.

What are some common challenges recovery coaches face when supporting clients in early stages of recovery?

Recovery Coaches often encounter challenges such as helping clients navigate cravings, develop healthy coping mechanisms, and rebuild trust with family and friends. They may also need to address setbacks or relapses with empathy while encouraging accountability. Building rapport and maintaining professional boundaries are essential, as is collaborating with clinical teams to ensure clients receive comprehensive support. Flexibility, patience, and strong communication skills are key to overcoming these challenges.

What is the difference between Recovery Coach vs Addiction Counselor?

AspectRecovery CoachAddiction Counselor
CredentialsTypically no formal licensing; may have certifications like Certified Recovery CoachLicensed or certified, e.g., CADC, CAC
Work EnvironmentCommunity settings, peer support groups, outpatient programsClinics, treatment centers, hospitals
Industry UsageFocus on motivation, goal setting, peer supportFocus on therapy, assessment, treatment planning

Recovery Coaches and Addiction Counselors both support individuals with substance use issues, but Recovery Coaches primarily provide peer support and motivation without clinical treatment, while Addiction Counselors deliver therapy and clinical interventions. The roles often overlap in community settings, but their credentials and scope of practice differ.

Are recovery coaches in demand?

Recovery coaches are in increasing demand as awareness of mental health and substance use issues grows, and more treatment programs incorporate peer support roles. The job often requires certification and strong interpersonal skills, with opportunities available in healthcare, community organizations, and addiction treatment centers.

How much do recovery coaches make?

Recovery coaches typically earn between $30,000 and $50,000 annually, depending on experience, certification, and work setting. Salaries can vary based on location, employer, and whether they work full-time or part-time, with some coaches earning higher wages with specialized training or in private practice.

What certifications do you need to be a recovery coach?

Recovery coaches typically do not require formal certifications, but many obtain certifications such as the Certified Recovery Coach (CRC) or International Association of Recovery Coaches (IARC) credential to demonstrate their skills. Additionally, training in addiction counseling, mental health, or related fields can enhance effectiveness and credibility in the role.

What qualifications do you need to be a recovery coach?

Recovery coaches typically need a high school diploma or equivalent, along with training in addiction recovery and coaching techniques. Certification from recognized organizations, such as the International Association of Recovery Coaches (IARC), is often preferred. Strong communication skills, empathy, and knowledge of recovery resources are also important qualifications.
More about Recovery Coach jobs

What are the most commonly searched types of Recovery Coach jobs in Wisconsin?

The most popular types of Recovery Coach jobs in Wisconsin are:

What are popular job titles related to Recovery Coach jobs in Wisconsin?

For Recovery Coach jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Recovery Coach jobs in Wisconsin look for?

The top searched job categories for Recovery Coach jobs in Wisconsin are:

What cities in Wisconsin are hiring for Recovery Coach jobs?

Cities in Wisconsin with the most Recovery Coach job openings:

What are popular job titles related to Recovery Coach jobs in WI?

For Recovery Coach jobs in WI, the most frequently searched job titles are:

Recovery Coach jobs near you
Infographic showing various Recovery Coach job openings in Wisconsin as of August 2026, with employment types broken down into 43% Full Time, 43% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,930 per year, or $19.7 per hour.

Patient Experience & Service Recovery Advisor

SSM Health

Madison, WI • On-site

Full-time

Posted 17 days ago

SSM Health rating

6.8

Company rating: 6.8 out of 10

Based on 548 frontline employees who took The Breakroom Quiz

498th of 891 rated healthcare providers

Job description

It's more than a career, it's a calling.
WI-SSM Health St. Mary's Hospital - Madison
Worker Type:
Regular
Job Highlights:
Join a team dedicated to elevating the patient experience by turning challenges into opportunities for trust and connection. In this impactful role, you'll partner with patients, families, and care teams to resolve concerns, enhance satisfaction, and drive meaningful improvements that support exceptional, patient-centered care.
This is a hybrid position based in Wisconsin, requiring a minimum of three days onsite each week, with flexibility for additional in-person time as needed. The role will also involve occasional travel to other Wisconsin ministries.
The ideal candidate brings a strong regulatory background combined with analytical expertise and coaching capabilities, enabling them to provide strategic recommendations, drive interventions, and support performance improvement. This individual should be a self-starter with a confident executive presence and the ability to operate independently while influencing stakeholders.
Job Summary:
Enhances the patient and customer experience by analyzing feedback, coaching teams and guiding improvement initiatives through development of effective and consistent implementation of customer service strategic initiatives across the system. Partners with leaders and frontline staff in identification of customer service-related performance improvement strategies and management of complaint and grievance resolution with compassion and timeliness, ensuring appropriate escalation of issues. Builds effective communication pathways to support continuous improvement across the organization.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
  • Provides analysis, education and coaching needed to build improved exceptional patient experiences.
  • Collaborates and coaches select areas and/or departments involving senior leadership, department managers and frontline staff to develop and implement strategies to improve the patient experience as measured by patient experience surveying.
  • Utilizes specialized knowledge and metrics related to patient experience surveys as well as patient and physician experience scores, assists in the development of programs and services designed to improve scores by initiating strategic training, coaching and tactics.
  • Accountable for analyzing and utilizing patient experience score/ feedback and metrics from a variety of sources (patient surveys/comments, focus groups, advisory councils, complaint information, direct observation, manager/staff perspectives) to formulate recommendations for improving scores and improving the patient experience.
  • Builds reporting mechanisms and paths of communication to advise and engage key partners in identifying, developing and implementing targeted improvement initiatives.
  • Builds relationships and fosters open communication to facilitate coaching. Develops in-services, delivers and facilitates educational programs, targeted coaching/training and facilitates coaching related to the utilization of the patient experience survey reporting system, customer service trends, and other methodologies to improve the patient experience.
  • Promotes patient and customer satisfaction by facilitating resolution of complaints and grievances in a timely, respectful and compassionate manner consistent with applicable licensing, regulatory and/or accreditation requirements, as well as organizational policies and procedures. Employs exceptional oral and written responses to patient and customer complaints and grievances.
  • Enhances the customer experience by identifying and providing prompt patient experience and recovery referrals referrals to appropriate stakeholders to allow sufficient time for investigation and resolution with defined timeframes. Provides timely referrals of defined issues to responsible parties. Serves as a liaison and consultant to committees, senior leadership, ministry leaders, and teams to coach on service excellence improvement opportunities.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

EDUCATION
  • Associate's degree or equivalent years of experience and education

EXPERIENCE
  • Five years' experience

PHYSICAL REQUIREMENTS
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
  • None

Department:
8745000033 Patient Experience
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
40
Benefits:
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

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