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Recovery Coach Jobs in Quebec (NOW HIRING)

Description Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive ... Develop internal collections processes and coach teams to improve performance and efficiency

Description Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive ... Develop internal collections processes and coach teams to improve performance and efficiency

This will be accomplished by maintaining and recovering merchandise all in a safe and clean ... Job Responsibility #8 Training, coaching and offering feedback to associates. The minimum rate of ...

Direct, coach, and develop the Help Desk, Systems Administration, and Network Administration teams ... Experience managing endpoint lifecycle, patch management, disaster recovery, business continuity ...

$80 - $120/hr

Coach and mentor team members to enhance their technical expertise and understanding of the ... Rollback/recovery procedure documentation * Deployment checklists and release notes * API specs ...

... coaching. You are an experienced system/network administrator with excellent analytical skills, as ... Manage access, firewalls, VPNs, backups, and disaster recovery plans * Administer cloud ...

Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations ... Ability to maintain composure and provide effective coaching in the moment on loss prevention ...

$34.44 - $41.33/hr

Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations ... Ability to maintain composure and provide effective coaching in the moment on loss prevention ...

New

$34.44 - $41.33/hr

Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations ... Ability to maintain composure and provide effective coaching in the moment on loss prevention ...

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Recovery Coach information

What are the key skills and qualifications needed to thrive as a Recovery Coach, and why are they important?

To thrive as a Recovery Coach, you need a solid understanding of addiction recovery principles, motivational interviewing, and often a relevant certification such as Certified Recovery Coach or Peer Recovery Specialist. Familiarity with case management systems, documentation software, and telehealth platforms is commonly required. Exceptional listening, empathy, and the ability to inspire and build trust set top Recovery Coaches apart. These skills are crucial for guiding clients through recovery, fostering accountability, and supporting sustainable behavioral change.

What are Recovery Coaches?

Recovery Coaches are professionals who provide guidance, support, and encouragement to individuals recovering from addiction or substance use disorders. They help clients develop personalized recovery plans, connect with resources, and set goals for maintaining sobriety. Unlike therapists, Recovery Coaches do not provide clinical treatment; instead, they offer practical assistance, mentorship, and accountability to help clients navigate challenges in their recovery journey.

What Is a Recovery Coach?

Recovery coaches support individuals on their journey from addiction. As a recovery coach, your clients are in a recovery program for addiction, such as drug or alcohol programs, and your job is to help them create a recovery plan to overcome their addiction and stay sober. You are a mentor and role model and encourage your clients to work through difficult times and relapses. Your job duties include performing client intake interviews, leading group and one-on-one sessions, and collaborating with other staff at the rehab treatment facility.

What qualifications do you need to be a recovery coach?

Recovery coaches typically need a high school diploma or equivalent, along with specialized training or certification in addiction recovery or mental health support. While formal education requirements vary, certifications from recognized organizations can enhance credibility and job prospects; strong interpersonal skills and lived experience with recovery are also valuable assets.

What are some common challenges Recovery Coaches face when supporting clients in early stages of recovery?

Recovery Coaches often encounter challenges such as helping clients navigate cravings, develop healthy coping mechanisms, and rebuild trust with family and friends. They may also need to address setbacks or relapses with empathy while encouraging accountability. Building rapport and maintaining professional boundaries are essential, as is collaborating with clinical teams to ensure clients receive comprehensive support. Flexibility, patience, and strong communication skills are key to overcoming these challenges.

How much does a recovery coach charge per hour?

Recovery coaches typically charge between $30 and $75 per hour, depending on experience, location, and whether services are provided privately or through organizations. Rates may vary based on certifications, session length, and whether the coach offers in-person or virtual support.

How do recovery coaches make money?

Recovery coaches typically earn income through hourly or session-based fees paid by clients, or they may work for organizations or treatment centers with a fixed salary. Some coaches also offer group sessions, workshops, or online programs as additional revenue streams, often requiring relevant certifications and experience in addiction or mental health support.

What is the difference between Recovery Coach vs Addiction Counselor?

AspectRecovery CoachAddiction Counselor
CredentialsTypically no formal licensing; may have certifications like Certified Recovery CoachLicensed or certified, e.g., CADC, CAC
Work EnvironmentCommunity settings, peer support groups, outpatient programsClinics, treatment centers, hospitals
Industry UsageFocus on motivation, goal setting, peer supportFocus on therapy, assessment, treatment planning

Recovery Coaches and Addiction Counselors both support individuals with substance use issues, but Recovery Coaches primarily provide peer support and motivation without clinical treatment, while Addiction Counselors deliver therapy and clinical interventions. The roles often overlap in community settings, but their credentials and scope of practice differ.

What does a recovery coach do?

A recovery coach supports individuals recovering from substance use or mental health issues by providing guidance, motivation, and accountability. They help clients set goals, develop coping skills, and navigate treatment options, often working in collaboration with healthcare providers. Recovery coaches typically have training in addiction or mental health and may work in community settings or treatment programs.
What are popular job titles related to Recovery Coach jobs in Quebec? For Recovery Coach jobs in Quebec, the most frequently searched job titles are:
Infographic showing various Recovery Coach job openings in Quebec as of July 2026, with employment types broken down into 52% Full Time, 46% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.
Collection Manager 100% remote

Collection Manager 100% remote

Total Credit Recovery Limited

Laval, QC • On-site

Full-time

Posted 13 days ago


Job description

This position oversees a team responsible for recovering outstanding debts from individuals and/or businesses on behalf of a client/s. The Collection Manager manages and guides collection supervisors and agents, ensuring compliance with enterprise and regulatory directives while striving to meet collection goals. The Collection Manager reports to the department Director.

  • Ensure appropriate staffing levels are maintained through scheduling and recruiting
    • Interview potential candidates
    • Propose changes of staffing levels to senior management
    • Propose incentive programs to senior management
  • Identify training needs by completing and reviewing QA audits
    • Provide training and coaching geared to improving performance and audit results
  • Create and maintain department training material
  • Manage vacation schedules to minimize impacts to productivity
  • Closely manage a team of Debt Counsellors and Collections Supervisors to ensure KPIs related to compliance, outbound and inbound metrics, and recovery targets are realized
  • Communicate and document impactful changes in terms of processes, internal TCR policies and/or client directives to team members and ensure full and successful implementation
  • Ensure work plans are executed as designed. Areas of opportunity are to be suggested to upper management and Analytics for consideration.
  • Work closely with client(s) and attend required client meetings, presentations, and audits
  • Assign and clearly communicate goals and standards
  • Provide constructive feedback to Supervisors and Debt Counsellors. Implement Performance Improvement Programs and Corrective Disciplinary action when necessary
  • Champion our client’s brand by ensuring professionalism on all interactions and communication
  • Mentorship of personnel to develop future management candidates
  • Other duties as assigned

  • Minimum of 2 years of relevant collection supervisory experience preferred with solid knowledge of credit and collection procedures
  • Demonstrated history of successful realization of targets (proof may be requested)
  • Able to work full-time hours with a flexible schedule
  • Able to work remotely and on-site and occasionally attend local offsite client meetings
  • Able to solve problems effectively and creatively 
  • Excellent analytical, communication and negotiation skills
  • High level of professionalism, tact, and empathy
  • Ability to manage competing priorities and deadlines 
  • Able to maintain an objective/non-judgmental position even when talking with clients about emotional/difficult situations
  • Adherence to strict security policies/procedures and regulatory requirements both federal and provincial as well as enterprise.
  • Must be well-versed with credit and collection practices preferably in an operation oversight capacity
  • Good working knowledge of MS Office software
  • Excellent leader and mentor with a high level of integrity and ethics
  • Must be detailed-oriented and diligent with strong interpersonal skills
  • Adept at problem solving and asking probing questions
  • Ability to work in a high pace environment
  • Ability to achieve performance targets