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Recovery Advisor Jobs (NOW HIRING)

BUENA VISTA RECOVERY LLC

Treatment Advisor

Chandler, AZ · On-site

Treatment Advisors are the front line for Buena Vista Recovery and customer service and motivational interviewing are essential to reflecting the organizational vision of compassionate patient care ...

Park Center Inc.

Recovery Coordinator

Nashville, TN · On-site

$21.11 - $22.37/hr

Job Title Recovery Coordinator Reports to PSR Supervisor FLSA / WAGE $21.11-22.37 USD Hourly ... Serve as an advisor, advocate, and resource for members. Support members' goals to find meaningful ...

AIG

Recovery Specialist, Large Loss

Parsippany, NJ · On-site

Keeps management advised of legislative, regulatory, and legal developments which may have an impact on recovery results. * Provides all investigative information to attorney-of-record, and monitors ...

AIG

Recovery Specialist, Large Loss

Atlanta, GA

Keeps management advised of legislative, regulatory, and legal developments which may have an impact on recovery results. * Provides all investigative information to attorney-of-record, and monitors ...

AIG

Recovery Specialist, Large Loss

Atlanta, GA · On-site

Keeps management advised of legislative, regulatory, and legal developments which may have an impact on recovery results. * Provides all investigative information to attorney-of-record, and monitors ...

Prescient Edge

Personnel Recovery

Jacksonville, NC · On-site

As a Personnel Recovery, you will: * Have a clear understanding of the MARSOC organization ... Advise, assist, and coordinate PR script writing. * Train and enforce doctrine, unit SOPs IAW ...

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How much do recovery advisor jobs pay per hour?

As of May 30, 2026, the average hourly pay for recovery advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Recovery Advisor, and why are they important?

To thrive as a Recovery Advisor, you need a solid understanding of debt recovery processes, financial regulations, and excellent negotiation skills, often supported by experience in finance or customer service roles. Familiarity with case management systems, collections software, and relevant compliance certifications is commonly expected. Strong communication, problem-solving abilities, and resilience help build rapport with clients and manage challenging conversations effectively. These skills are essential to maximize recovery rates, maintain regulatory compliance, and ensure positive client experiences.

What are some typical challenges Recovery Advisors face when supporting clients through the recovery process?

Recovery Advisors often encounter challenges such as building trust with clients who may be hesitant or resistant to change, navigating complex emotional situations, and helping clients set realistic goals for their recovery. They must balance empathy with maintaining professional boundaries and use effective communication to coordinate with medical professionals, counselors, and family members. Additionally, adapting support strategies to each individual’s unique needs requires flexibility and ongoing learning.

What are Recovery Advisors?

Recovery Advisors are professionals who support individuals in overcoming addiction, mental health challenges, or financial setbacks by providing guidance, resources, and personalized plans for recovery. They work in various settings such as healthcare, rehabilitation centers, or financial institutions, helping clients set achievable goals and connect with needed services. Recovery Advisors use their expertise to motivate, educate, and advocate for clients while tracking their progress throughout the recovery process.

What is the difference between Recovery Advisor vs Case Manager?

AspectRecovery AdvisorCase Manager
CredentialsCertifications in addiction counseling or recovery supportCertifications in social work or case management
Work EnvironmentRehabilitation centers, outpatient clinics, community programsHospitals, social service agencies, community organizations
Employer & IndustryHealthcare, addiction treatment, mental health servicesHealthcare, social services, public health
Primary FocusSupporting individuals through recovery processesCoordinating services and resources for clients

Recovery Advisors focus on supporting individuals through addiction recovery, often providing counseling and motivational support. Case Managers coordinate services, manage client plans, and connect clients with resources. While both roles work in healthcare and social services, Recovery Advisors specialize in recovery support, whereas Case Managers handle broader case coordination.

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What job categories do people searching Recovery Advisor jobs look for? The top searched job categories for Recovery Advisor jobs are:
Recovery Advisor jobs near you
AVP, Recovery Manager

AVP, Recovery Manager

LPL Financial Holdings, Inc.

Fort Mill, SC • On-site

Full-time

Medical, Retirement, PTO

Posted 16 days ago

LPL Financial rating

7.6

Company rating: 7.6 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

106th of 138 rated financial services

Job description

Where Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Job Overview:
We are seeking a dynamic, motivated, and experienced Recovery Manager to join our Production Services organization. This Assistant Vice President (AVP) role is a senior individual contributor position with a high degree of operational influence. In this role, you will lead recovery efforts for major and critical production incidents, guide cross-functional teams through effective resolution, and drive high-quality post-incident outcomes. You will play a key role in executing recovery strategies, improving recovery readiness, strengthening runbooks and SOPs, and embedding Site Reliability Engineering (SRE) practices into day-to-day operations.
This is an exciting opportunity for a hands-on operational leader to drive measurable improvements in stability, resilience, and the advisor and investor experience, while partnering closely with engineering, infrastructure, observability, and automation teams.
Responsibilities:
  • Lead and coordinate cross-functional technical teams during major and critical incidents, ensuring timely recovery and effective stakeholder engagement.
  • Serve as a recovery lead during declared major incidents, maintaining focus on service restoration and customer impact.
  • Participate in and facilitate post-incident reviews and post-mortems, ensuring outcomes are actionable and measurable.
  • Drive high-quality root cause analysis for major incidents using structured techniques such as 5-Why, Fishbone, and Blameless RCA.
  • Ensure contributing factors (process, technology, observability, automation, or human factors) are clearly identified and documented.
  • Partner with domain teams to translate findings into concrete remediation actions.
  • Develop, document, and maintain incident recovery plans, SOPs, runbooks, and playbooks in collaboration with domain owners.
  • Support and execute mock drills, recovery tests, and readiness exercises to improve response effectiveness.
  • Ensure recovery documentation remains accurate, consumable, and operationally relevant.
  • Work with application, infrastructure, and platform teams to improve diagnostic accuracy and time-to-engage during incidents.
  • Help establish clear ownership, escalation paths, and recovery patterns to reduce dependency on ad-hoc tribal knowledge.
  • Promote repeatable recovery patterns across services.
  • Identify opportunities to improve service reliability, operational maturity, and recovery effectiveness.
  • Analyze incident data and trends to recommend targeted improvements across people, process, and technology.
  • Support adoption of SRE-aligned practices, including error budgets, readiness reviews, and failure mode awareness.
  • Provide structured feedback to Observability, Automation, Resiliency, and Domain teams on; gaps in monitoring, alerts, and diagnostics; single points of failure; architectural or design weaknesses impacting recoverability
  • Act as an operational voice to ensure post-incident learnings inform engineering and platform decisions.
  • Mentor junior recovery managers or operational staff through hands-on incident participation and coaching.
  • Contribute to operational training sessions, tabletop exercises, and knowledge-sharing initiatives.
  • Maintain awareness of industry best practices in production operations, incident management, and SRE.

Goals & Success Metrics:
  • Achieve a 30% reduction in MTTD and MTTR within the first year
  • Correctly identify the offending service and probable root cause for 70%+ of major incidents within 15-20 minutes of triage
  • Improve recovery readiness through regular mock drills, training sessions, and improved documentation
  • Build strong working relationships with key technology and business partners to support consistent, effective recovery outcomes

Requirements:
  • 5+ years of experience in Production Services, Incident Management, Recovery Management, Problem Management, SRE, DevOps, or related disciplines
  • 2+ years of application, infrastructure, and/or cloud technologies, enabling effective triage and informed recovery leadership
  • 2+ years experience using observability tools, logs, metrics, and diagnostics to troubleshoot production issues

Core Competencies:
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across technical and non-technical teams
  • Comfortable engaging with senior leaders and executives, translating technical incidents into clear business impact
  • Demonstrated ability to influence without direct authority
  • Analytical and detail-oriented, with the ability to translate incident data into actionable improvements
  • Experience identifying incident trends and contributing to measurable operational improvements
  • Ability to ask the right technical questions and guide teams toward faster resolution (development background preferred but not required)

#LI-Hybrid
Pay Range:
$112,476.00 - $187,460.00
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
  • Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
  • Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
  • Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
  • Impactful Work: Our size is just right for you to make a real impact. Learn more here!
  • Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
  • Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
  • Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947.
EAC12.9.25

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