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Receptionist Jobs in Dothan, AL (NOW HIRING)

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How much do receptionist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for receptionist in Dothan, AL is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What does a receptionist do?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing incoming and outgoing correspondence, and performing various administrative tasks. They serve as the first point of contact for clients and guests, creating a welcoming atmosphere and providing information about the organization. Receptionists also handle appointment scheduling, maintain records, and may assist with basic office management duties to ensure smooth daily operations.

What are the key skills and qualifications needed to thrive as a receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational skills, attention to detail, and proficiency in basic office administration, typically supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is commonly required. Strong communication, a friendly demeanor, and the ability to multitask help a Receptionist stand out in this role. These skills are important to ensure smooth front-desk operations, create positive first impressions, and efficiently manage daily administrative tasks.

What are some common challenges a receptionist might face in a busy office environment, and how can they be managed?

Receptionists in busy office environments often juggle multiple responsibilities, such as answering high volumes of phone calls, greeting visitors, and handling administrative tasks simultaneously. Managing these challenges requires strong organizational skills, effective time management, and the ability to remain calm under pressure. Utilizing digital scheduling tools, maintaining clear communication with team members, and prioritizing tasks can help ensure smooth operations and a positive experience for both colleagues and visitors.

What is the difference between Receptionist vs Administrative Assistant?

AspectReceptionistAdministrative Assistant
CredentialsHigh school diploma or equivalentHigh school diploma; some roles prefer post-secondary education
Work EnvironmentFront desk, customer-facing, busy reception areaOffice setting, supporting multiple departments
Employer & Industry UsageCommon in healthcare, hospitality, corporate officesUsed across various industries for administrative support
Search & Comparison IntentOften compared for front desk roles and customer serviceCompared for broader administrative support tasks

While both roles involve office support, receptionists primarily handle front desk duties and guest interactions, whereas administrative assistants provide more comprehensive administrative support across departments. The roles often overlap but differ in scope and responsibilities.

Are receptionists still needed?

Receptionists are still in demand as they play a key role in managing front desk operations, customer service, and administrative support in various organizations. Many workplaces value their communication skills and ability to handle multiple tasks, often using phone systems and scheduling software. The role may evolve with technology, but the need for human interaction remains important in many settings.

What qualifications do you need to be a receptionist?

To be a receptionist, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software like Microsoft Office are important, and previous customer service experience can be beneficial.
More about Receptionist jobs

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What cities near Dothan, AL are hiring for Receptionist jobs?

Cities near Dothan, AL with the most Receptionist job openings:

Receptionist jobs near you
Infographic showing various Receptionist job openings in Dothan, AL as of September 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,688 per year, or $16.2 per hour.

Physician Practices Medical Receptionist (8A-5P)

Marianna, FL • On-site

JACKSON COUNTY HOSPITAL DISTRICT
51 - 200 employees
Learn more about JACKSON COUNTY HOSPITAL DISTRICTexternal

$11.75 - $14.50/hr

Other

Posted 2 days ago

New

Job description

Front Desk Coordinator

Duties and Responsibilities

  • Greet and assist patients with signing in for appointments
  • Obtain and accurately enter new patient information, including insurance details, into the EMR
  • Update patient records annually and ensure all forms are current, including HIPAA
  • Assist patients presenting to the front desk for questions or miscellaneous needs
  • Notify clinical staff of patient arrivals as appropriate
  • Check out patients after appointments and schedule follow-up visits
  • Schedule patient appointments and manage provider schedules
  • Complete FollowMyHealth registration for patients
  • Process referrals in a timely manner, including documenting contact attempts, scheduling appointments, scanning referral forms, and notifying referring providers
  • Obtain written patient authorizations to request medical records from other providers or facilities
  • Manage and balance the cash drawer twice daily
  • Collect co-pays and deductibles at the time of service
  • Answer phones, check messages, and relay information appropriately
  • Scan and upload documents into the EMR; maintain the fax server daily
  • Assist pharmaceutical representatives and coordinate scheduling
  • Perform additional duties as assigned by the office manager or provider.

Requirements

  • Completes annual educational requirements within the assigned time frame.
  • Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital.

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