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Virtual Receptionist Jobs in Dothan, AL (NOW HIRING)

Metcalf Management Company Pc

Receptionist

Dothan, AL · On-site

$16 - $20/hr

The Receptionist is responsible for creating a welcoming and professional experience for everyone who interacts with our organization while helping keep the day-to-day operations of the office ...

New

Metcalf Management Company Pc

Receptionist

Dothan, AL · On-site

$16 - $20/hr

The Receptionist is responsible for creating a welcoming and professional experience for everyone who interacts with our organization while helping keep the day-to-day operations of the office ...

New

Metcalf Management Company Pc

Receptionist

Dothan, AL · On-site

$16 - $20/hr

The Receptionist is responsible for creating a welcoming and professional experience for everyone who interacts with our organization while helping keep the day-to-day operations of the office ...

New

Encore Rehabilitation, Inc.

Clerical

Dothan, AL · On-site

$14.25 - $18.75/hr

Front Office/Receptionist /Summary PRIMARY FUNCTION The Receptionist is a non-licensed worker who has completed an on-the-job training program. The primary function of the Receptionist is to perform ...

Encore Rehabilitation, Inc.

Clerical

Dothan, AL · On-site

$14.25 - $18.75/hr

Front Office/Receptionist /Summary PRIMARY FUNCTION The Receptionist is a non-licensed worker who has completed an on-the-job training program. The primary function of the Receptionist is to perform ...

Encore Rehabilitation, Inc.

Clerical

Ozark, AL · On-site

$14.25 - $18.75/hr

Front Office/Receptionist /Summary PRIMARY FUNCTION The Receptionist is a non-licensed worker who has completed an on-the-job training program. The primary function of the Receptionist is to perform ...

Encore Rehabilitation, Inc.

Clerical

Ozark, AL · On-site

The primary function of the Receptionist is to perform office-related duties. RESPONSIBLE FOR Performing general clerical duties as well as daily patient charges and assisting with maintaining the ...

Encore Rehabilitation, Inc.

Clerical

Dothan, AL · On-site

The primary function of the Receptionist is to perform office-related duties. RESPONSIBLE FOR Performing general clerical duties as well as daily patient charges and assisting with maintaining the ...

Encore Rehabilitation, Inc.

Clerical

Dothan, AL · On-site

The primary function of the Receptionist is to perform office-related duties. RESPONSIBLE FOR Performing general clerical duties as well as daily patient charges and assisting with maintaining the ...

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Virtual Receptionist information

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How much do virtual receptionist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for virtual receptionist in Dothan, AL is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Dothan, AL?

The most popular types of Receptionist jobs in Dothan, AL are:

What job categories do people searching Virtual Receptionist jobs in Dothan, AL look for?

The top searched job categories for Virtual Receptionist jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Virtual Receptionist jobs?

Cities near Dothan, AL with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Dothan, AL as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 50% Physical, 2% Hybrid, and 48% Remote job distribution, with an average salary of $33,688 per year, or $16.2 per hour.

Receptionist

Metcalf Management Company Pc

Dothan, AL • On-site

$16 - $20/hr

Full-time

Posted 3 days ago

New

Job description

Position Summary
Metcalf Management Company PC is seeking a dependable, professional, and highly organized Receptionist to serve as the primary point of contact for our office.
The Receptionist is responsible for creating a welcoming and professional experience for everyone who interacts with our organization while helping keep the day-to-day operations of the office running smoothly. This position serves as a central communication and administrative resource for the organization and supports multiple people, departments, and business activities.
The ideal candidate is friendly, organized, proactive, comfortable with technology, and willing to help wherever needed. We are looking for someone who takes ownership of their responsibilities, pays attention to details, and can be trusted to follow through.
Primary Responsibilities
Reception & Front Office
  • Greet visitors, clients, vendors, employees, and other guests in a friendly and professional manner.
  • Maintain a welcoming, organized, and professional reception area.
  • Determine the purpose of each visitor's visit and connect them with the appropriate person.
  • Notify team members promptly when visitors or appointments arrive.
  • Help coordinate visitor access and other front-office activities.
  • Maintain awareness of activity throughout the office and help ensure guests receive prompt assistance.
Phones & Communication
  • Answer incoming telephone calls promptly and professionally.
  • Determine the nature of calls and route callers to the appropriate person or department.
  • Take complete and accurate messages when necessary.
  • Assist callers with general questions when appropriate.
  • Monitor and distribute messages received through general company communication channels.
  • Maintain a courteous and professional approach during every interaction.
Administrative Support
  • Provide general administrative support to management and team members.
  • Prepare, scan, copy, organize, file, and distribute documents.
  • Assist with correspondence, forms, reports, spreadsheets, mailings, and other business documents.
  • Perform accurate data entry and maintain information within company systems.
  • Assist with maintaining electronic and physical records.
  • Help gather information and documentation requested by team members.
  • Assist with special projects and recurring administrative responsibilities.
  • Provide additional administrative support as business needs arise.
Scheduling & Meeting Support
  • Assist with scheduling appointments and meetings.
  • Coordinate conference room availability.
  • Prepare meeting and conference rooms before scheduled meetings.
  • Help ensure meeting spaces are clean, organized, stocked, and ready for use.
  • Assist with meeting materials, refreshments, and other arrangements when needed.
  • Communicate scheduling information and changes to appropriate team members.
Mail, Deliveries & Office Coordination
  • Receive, sort, and distribute incoming mail and deliveries.
  • Prepare outgoing mail, packages, and courier shipments.
  • Receive deliveries and ensure they reach the appropriate person.
  • Maintain adequate supplies for common office areas.
  • Monitor office supply levels and coordinate replenishment as needed.
  • Assist with vendors and service providers who visit the office.
  • Help maintain an orderly and professional office environment.
General Office Support
  • Help identify and resolve routine office needs before they become problems.
  • Coordinate with team members when office equipment, supplies, or facilities require attention.
  • Assist with company events, meetings, lunches, and other activities as requested.
  • Support new employees and visitors with basic office information and orientation.
  • Maintain appropriate confidentiality regarding company, employee, customer, and business information.
  • Perform other duties and responsibilities as assigned.
Qualifications
Required
  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Professional and courteous telephone manner.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple responsibilities and interruptions effectively.
  • Basic computer proficiency.
  • Ability and willingness to learn new software and technology.
  • Dependable attendance and punctuality.
  • Ability to handle confidential information with discretion.
  • Positive, helpful, and team-oriented attitude.
Preferred
  • Previous experience in a receptionist, administrative assistant, office coordinator, customer service, or similar role.
  • Experience working in a professional office environment.
  • Familiarity with Microsoft Outlook, Word, Excel, Teams, and other Microsoft 365 applications.
  • Experience with scheduling, document management, data entry, or office administration.
Previous experience is valuable, but we are also willing to consider an exceptional candidate who demonstrates the professionalism, aptitude, work ethic, and attitude necessary to succeed in the position.
Skills & Characteristics We Value
Professionalism
You understand that you represent the organization whenever you answer the phone, greet a visitor, send a message, or interact with someone on the company's behalf.
Hospitality
You enjoy helping people and naturally look for ways to make visitors and team members feel welcomed and supported.
Organization
You can keep track of multiple responsibilities, deadlines, messages, documents, and requests without allowing important details to fall through the cracks.
Initiative
You notice what needs to be done and take appropriate action rather than always waiting for someone to tell you what to do.
Follow-Through
When you say you will handle something, others can trust that it will get done.
Attention to Detail
You understand that names, telephone numbers, appointments, documents, and other seemingly small details matter.
Adaptability
You are comfortable changing priorities when circumstances require it and are willing to learn new responsibilities as the organization grows.
Technology
You are comfortable using computers and are willing to learn new systems, software, and technology that can help you perform your job more effectively.
Confidentiality
You understand that working in a professional organization may give you access to sensitive information and that maintaining confidentiality is an essential responsibility.
Teamwork
You are willing to help where needed and understand that supporting the success of the overall organization is part of your role.
What Success Looks Like
A successful Receptionist at Metcalf Management Company PC:
  • Creates an excellent first impression of the organization.
  • Makes visitors feel welcomed and appropriately cared for.
  • Answers and routes telephone calls professionally and accurately.
  • Ensures messages reach the appropriate people promptly.
  • Keeps the front office organized and operating smoothly.
  • Anticipates routine office and administrative needs.
  • Completes assigned responsibilities accurately and on time.
  • Communicates clearly with management and team members.
  • Protects confidential information.
  • Uses good judgment when handling unexpected situations.
  • Learns new responsibilities and technology quickly.
  • Looks for opportunities to make the organization more efficient.
  • Becomes someone the entire team can depend on.
The Person We're Looking For
We are looking for more than someone who simply sits at the front desk and answers the telephone.
We want someone who takes pride in helping an organization operate well.
The right person will become a trusted resource for the entire team—someone who knows what is happening throughout the office, keeps communication moving, notices when something needs attention, helps people find what they need, and follows through until things are taken care of.
There will be routine responsibilities, but there will also be days when priorities change quickly. The person who succeeds in this position will be comfortable with both.
Most importantly, we are looking for someone who is dependable, professional, helpful, organized, and willing to take ownership.
About Metcalf Management Company PC
Metcalf Management Company PC supports the operations, people, and business activities of the Metcalf organization.
Our goal is to build an organization where talented people can do excellent work, businesses can operate effectively, and the people we interact with receive a consistently professional experience.
We value integrity, accountability, continuous improvement, strong relationships, and people who take pride in doing things well.