Receptionist Tech Company Jobs in Appleton, WI (NOW HIRING)

Summary 

The Receptionist creates the first impression for all visitors and MarketSource employees in all interactions- on the phone, via email or in person. This role requires in-office coverage from 8 am to 5 pm five days per week. In addition to greeting and assisting visitors, answering incoming calls and directing calls to appropriate business partners, the receptionist provides general office support with a variety of clerical activities and related tasks including mail and/or package distribution and other related duties as assigned. 

Essential Job Functions: 

• Greet guests in a professional, friendly, and hospitable manner  

• Professionally administer all incoming calls and requests 

• Type memos, correspondence, reports, and other documents as requested 

• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and related information 

• Assist in the ordering, receiving, stocking and distribution of office supplies 

• Schedule and maintain conference rooms 

• Maintain and distribute accurate employee office phone list 

• Utilize the internal request portal to respond and track all work orders in a timely manner, ensuring excellent customer service 

• Assist with office/desk key distribution and management 

• Assist in new hire security badge process and distribution 

• Request building maintenance/repairs as needed 

• Assist the Facility Manager with project management coordination tasks (i.e. requests for construction, furniture, telecommunication, procurement, and Information Systems) 

• Build collaborative relationships with property management and executive administrative teams and communicate issues directly with them for resolution 

• Assist with and support miscellaneous facilities projects as assigned

Required Knowledge, Skills, and Abilities: 

• Working Knowledge MS Office Suite (Word, Excel, Outlook) 

• Ability to accurately type 45+ words per minute 

• Demonstrated ability to follow up and follow through independently 

• Excellent phone etiquette 

• Excellent verbal and written communication skills 

• Proven Customer Service skills 

• Strong organizational skills 

• Demonstrated excellence in interpersonal communication skills 

• Demonstrated ability to use good judgment and work independently on assigned tasks as well as make recommendations for improvement as appropriate 

Job Requirements: 

• 1 year of related experience in customer service and/or office administration; real estate environment highly desired 

• Tech Friendly/Savvy – Intuitive knowledge to effectively operate modern office devices  

• Excellent oral and written communication skills 

• High School Diploma or GED 

• In-office work 5 days per week (Monday through Friday), 8 am – 5 pm or as directed by Facilities Manager