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Receptionist Switchboard Operator Jobs (NOW HIRING)

Prime Healthcare

Switchboard Operator

Kansas City, MO · On-site

$14.50 - $18.50/hr

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors ... Previous experience in office or receptionist. * Effective written, verbal communication, and ...

St. Joseph Medical Center

Switchboard Operator

Kansas City, MO · On-site

$14.50 - $18.50/hr

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors ... Previous experience in office or receptionist. * Effective written, verbal communication, and ...

UHS

Receptionist PRN

Louisville, KY · On-site

$14.50 - $19/hr

Receptionist/Switchboard Operator is responsible for following duties: * The Receptionist/Switchboard Operator is responsible for monitoring patients for safety as they enter facility * Patients are ...

UHS

Receptionist PRN

Louisville, KY · On-site

$14.50 - $19/hr

Receptionist/Switchboard Operator is responsible for following duties: * The Receptionist/Switchboard Operator is responsible for monitoring patients for safety as they enter facility * Patients are ...

Prime Healthcare

Switchboard Operator

Kansas City, MO · On-site

$14.50 - $18.50/hr

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors ... Previous experience in office or receptionist. * Effective written, verbal communication, and ...

St. Joseph Medical Center

Switchboard Operator

Kansas City, MO · On-site

$14.50 - $18.50/hr

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors ... Previous experience in office or receptionist. * Effective written, verbal communication, and ...

St. Joseph Medical Center

Switchboard Operator

Kansas City, MO · On-site

$14.50 - $18.50/hr

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors ... Previous experience in office or receptionist. * Effective written, verbal communication, and ...

Universal Health Services

Receptionist PRN

Wilmington, DE · On-site

$15.25 - $20.25/hr

Receptionist/Switchboard Operator is responsible for following duties: * Monitoring patients for safety as they enter facility * Relaying incoming and outgoing interoffice telephone calls * Visually ...

Cape Cod Healthcare Inc

Switchboard Operator

Hyannis, NE · On-site

$14.25 - $18/hr

Twelve (12) months experience in a call center, switchboard or where answering phone calls is a primary duty (Secretary, Scheduler, Patient Account Representative, Information Desk Receptionist ...

Cape Cod Healthcare Inc

Switchboard Operator

Hyannis, NE · On-site

$14.25 - $18/hr

Twelve (12) months experience in a call center, switchboard or where answering phone calls is a primary duty (Secretary, Scheduler, Patient Account Representative, Information Desk Receptionist ...

Cape Cod Healthcare Inc

Switchboard Operator

Hyannis, MA · On-site

$16 - $20.25/hr

Twelve (12) months experience in a call center, switchboard or where answering phone calls is a primary duty (Secretary, Scheduler, Patient Account Representative, Information Desk Receptionist ...

Cape Cod Healthcare Inc

Switchboard Operator

Hyannis, MA · On-site

$16 - $20.25/hr

Twelve (12) months experience in a call center, switchboard or where answering phone calls is a primary duty (Secretary, Scheduler, Patient Account Representative, Information Desk Receptionist ...

Cape Cod Healthcare Inc.

Switchboard Operator

Hyannis, MA · On-site

$20.51 - $33.69/hr

Twelve (12) months experience in a call center, switchboard or where answering phone calls is a primary duty (Secretary, Scheduler, Patient Account Representative, Information Desk Receptionist ...

Cape Cod Healthcare Inc.

Switchboard Operator

Hyannis, MA · On-site

$18.30 - $32.71/hr

Twelve (12) months experience in a call center, switchboard or where answering phone calls is a primary duty (Secretary, Scheduler, Patient Account Representative, Information Desk Receptionist ...

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Receptionist Switchboard Operator information

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How much do receptionist switchboard operator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for receptionist switchboard operator in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does a receptionist switchboard operator do?

A Receptionist Switchboard Operator is responsible for answering incoming calls, directing them to the appropriate departments or individuals, and greeting visitors as they arrive. They manage the main phone lines, handle basic inquiries, and may also perform administrative tasks such as scheduling appointments or handling mail. Their role is crucial in creating a positive first impression for clients and ensuring effective communication within an organization.

What are the key skills and qualifications needed to thrive as a receptionist switchboard operator?

To excel as a Receptionist Switchboard Operator, you need strong verbal communication, organizational abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Exceptional interpersonal skills, professional demeanor, and the ability to remain calm under pressure help individuals stand out in this role. These skills are crucial for ensuring efficient call management, positive visitor experiences, and smooth office operations.

How does a receptionist switchboard operator typically handle peak call times or high visitor traffic?

During peak periods, a Receptionist Switchboard Operator must prioritize multitasking and maintain a calm, organized approach. They often rely on established protocols to efficiently route calls, manage visitor sign-ins, and provide accurate information without sacrificing professionalism. Many workplaces use digital switchboard systems and visitor management tools to streamline these processes, but strong interpersonal and time-management skills remain essential. Team collaboration is also common, as operators may coordinate closely with administrative staff to ensure seamless front desk coverage.

What is the difference between Receptionist Switchboard Operator vs Front Desk Clerk?

AspectReceptionist Switchboard OperatorFront Desk Clerk
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentOffice settings, call centers, hotelsHotels, offices, healthcare facilities
Employer & IndustryBusinesses, hotels, healthcareHotels, corporate offices, hospitals
Primary DutiesManage phone calls, direct calls, handle inquiriesGreet visitors, manage appointments, perform administrative tasks

While both roles involve front-desk responsibilities, the Receptionist Switchboard Operator primarily handles phone communications and call management, whereas the Front Desk Clerk focuses on greeting visitors and performing administrative duties. The roles often overlap in customer service but differ in specific tasks and work environments.

Which receptionist switchboard operator job pays the most?

The highest-paying receptionist switchboard operator roles are typically found in large corporations, healthcare facilities, or government agencies, where salaries can exceed average rates due to the complexity of the environment and required skills. Experience, certifications, and working in metropolitan areas can also influence higher pay for these positions.
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What states have the most Receptionist Switchboard Operator jobs?

States with the most job openings for Receptionist Switchboard Operator jobs include:

What are popular job titles related to Receptionist Switchboard Operator jobs?

For Receptionist Switchboard Operator jobs, the most frequently searched job titles are:

Receptionist Switchboard Operator jobs near you
Infographic showing various Receptionist Switchboard Operator job openings in the United States as of September 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Switchboard Operator

Kansas City, MO

St. Joseph Medical Center
Health Care and Social Assistance • 1 - 5K employees
Learn more about St. Joseph Medical Centerexternal

$14.50 - $18.50/hr

Contractor

Medical, Retirement

Re-posted 6 days ago

Job description

Overview

Shifts Available:Variable 

Employment Type: Per Diem (PRN) 

Hours: Variable 

Location: St Joseph Medical Center - Kansas City, MO 

We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and maintaining knowledge of the policies and procedures for all hospital emergency codes. This position is on a per diem basis, meaning PD/PRN as needed. 

Responsibilities
  • Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously 
  • Assist visitors and callers by providing information or directing them to the appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on-call personnel 
  • Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments 
  • Support communication during hospital emergencies or critical events by coordinating calls and information flow 
  • Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information 
Qualifications
  • High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  • Previous PBX experience preferred.
  • Previous experience in office or receptionist.
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience preferred.

Here are some of the benefits of working at Prime Healthcare: 

  • Competitive compensation  
  • Medical insurance benefit plan 
  • 401K  

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/  

LI-SB4

Employment StatusPer DiemShiftVariableEqual Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 Employment Type: CONTRACTOR

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