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Receptionist Switchboard Operator Jobs (NOW HIRING)

Alan B. Miller Medical Center

RECEPTIONIST-PRN

Atlanta, GA

$15.25 - $20/hr

Behavioral Health (Hospital) Receptionist / Switchboard Operator The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some ...

Emerson Hospital

Switchboard Operator

Concord, MA

$18 - $20/hr

... receptionist, customer service, or hospital operations experience strongly preferred Healthcare experience preferred but not required Licensure and Certification No licensure or certification ...

Prime Healthcare

Switchboard Operator

Chicago, IL

$16.60 - $24.05/hr

Chicago, IL The Switchboard Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The Switchboard Operator ...

Mission Health

Switchboard Operator

New Hope, MN · On-site

$16 - $20/hr

This Switchboard Operator position earns a competitive salary, we also provide comprehensive ... Receptionist experience is preferred. The position requires a pleasant speaking voice and ability ...

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How much do receptionist switchboard operator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for receptionist switchboard operator in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

How does a Receptionist Switchboard Operator typically handle peak call times or high visitor traffic?

During peak periods, a Receptionist Switchboard Operator must prioritize multitasking and maintain a calm, organized approach. They often rely on established protocols to efficiently route calls, manage visitor sign-ins, and provide accurate information without sacrificing professionalism. Many workplaces use digital switchboard systems and visitor management tools to streamline these processes, but strong interpersonal and time-management skills remain essential. Team collaboration is also common, as operators may coordinate closely with administrative staff to ensure seamless front desk coverage.

What is the difference between Receptionist Switchboard Operator vs Front Desk Clerk?

AspectReceptionist Switchboard OperatorFront Desk Clerk
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentOffice settings, call centers, hotelsHotels, offices, healthcare facilities
Employer & IndustryBusinesses, hotels, healthcareHotels, corporate offices, hospitals
Primary DutiesManage phone calls, direct calls, handle inquiriesGreet visitors, manage appointments, perform administrative tasks

While both roles involve front-desk responsibilities, the Receptionist Switchboard Operator primarily handles phone communications and call management, whereas the Front Desk Clerk focuses on greeting visitors and performing administrative duties. The roles often overlap in customer service but differ in specific tasks and work environments.

What does a Receptionist Switchboard Operator do?

A Receptionist Switchboard Operator is responsible for answering incoming calls, directing them to the appropriate departments or individuals, and greeting visitors as they arrive. They manage the main phone lines, handle basic inquiries, and may also perform administrative tasks such as scheduling appointments or handling mail. Their role is crucial in creating a positive first impression for clients and ensuring effective communication within an organization.

What are the key skills and qualifications needed to thrive as a Receptionist Switchboard Operator, and why are they important?

To excel as a Receptionist Switchboard Operator, you need strong verbal communication, organizational abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Exceptional interpersonal skills, professional demeanor, and the ability to remain calm under pressure help individuals stand out in this role. These skills are crucial for ensuring efficient call management, positive visitor experiences, and smooth office operations.
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Receptionist Switchboard Operator jobs near you
Receptionist/Switchboard Operator

Receptionist/Switchboard Operator

Managed Staffing

Boston, MA • On-site

$20 - $21/hr

Contractor

Posted 5 days ago

Job description

Receptionist & Switchboard Operator

Location: Boston, MA
Schedule: Monday–Friday, 8:30 AM – 5:30 PM
Start Date:| Duration: 1 year | Temp-to-Perm Opportunity

About the Role

Seeking a friendly and professional Receptionist & Switchboard Operator to join our team. This role is the first point of contact for visitors and callers, providing excellent customer service while handling administrative and front desk duties.

What You’ll Do

  • Greet and assist visitors in a professional, welcoming manner

  • Answer and transfer incoming calls on a multi-line switchboard

  • Receive and distribute packages and mail

  • Schedule and set up conference rooms

  • Restock office and coffee supplies

  • Provide light administrative support as needed

  • Ensure a positive, professional front desk experience for all guests and employees

What We’re Looking For

  • 1+ year of prior switchboard/receptionist experience (office, hotel desk, or similar)

  • Strong customer service and communication skills

  • Professional phone etiquette and organizational skills

  • Proficiency with Microsoft Office (Word, Excel)

  • High school diploma or equivalent required