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Receptionist Manager Jobs in Dothan, AL (NOW HIRING)

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Receptionist Manager information

See Dothan, AL salary details

$10

$17

$22

How much do receptionist manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for receptionist manager in Dothan, AL is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a receptionist manager, and why are they important?

To thrive as a Receptionist Manager, you need strong organizational skills, experience in office administration, and often a background in business or hospitality management. Familiarity with scheduling software, phone systems, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal skills, leadership, and the ability to remain calm under pressure help set top candidates apart. These skills are crucial for efficiently managing front-desk operations, ensuring excellent customer service, and leading a reception team effectively.

How does a receptionist manager balance overseeing front desk operations with leading and developing a team?

A Receptionist Manager is responsible for both the smooth functioning of daily front desk activities and the ongoing mentoring and supervision of reception staff. This often involves scheduling shifts, handling escalated guest concerns, training new hires, and implementing service standards. Balancing these duties requires strong organizational skills, clear communication, and the ability to delegate tasks effectively. By fostering a supportive team environment and regularly checking in with staff, Receptionist Managers help ensure high-quality service and professional growth within their teams.

What is a receptionist manager?

Receptionist Managers are professionals responsible for overseeing a team of receptionists and ensuring the smooth operation of a company's front desk or reception area. They handle administrative tasks, manage schedules, train staff, and serve as the first point of contact for visitors and clients. Additionally, Receptionist Managers address customer inquiries, resolve issues, and maintain a welcoming environment. Their role is crucial for creating a positive first impression of the organization and supporting daily office functions.

What is the difference between Receptionist Manager vs Receptionist?

AspectReceptionist ManagerReceptionist
CredentialsHigh school diploma; experience in office managementHigh school diploma or equivalent
Work EnvironmentSupervises front desk staff, manages schedulesHandles front desk duties, greets visitors
Employer & Industry UsageUsed in organizations with multiple receptionistsCommon in various industries for front desk roles
Search & Comparison IntentLooking for supervisory roles in receptionSeeking entry-level front desk positions

The main difference between a Receptionist Manager and a Receptionist lies in their responsibilities. The Receptionist Manager oversees the front desk team, manages schedules, and handles administrative tasks, requiring some management experience. The Receptionist primarily greets visitors, answers calls, and performs clerical duties. Both roles are essential in customer service and administrative support, but the Manager position involves leadership and coordination, while the Receptionist role focuses on direct front desk interactions.

What are the most commonly searched types of Receptionist jobs in Dothan, AL?

The most popular types of Receptionist jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Receptionist Manager jobs?

Cities near Dothan, AL with the most Receptionist Manager job openings:

Infographic showing various Receptionist Manager job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,423 per year, or $17 per hour.

STAFF ASSISTANT - 67044173 - SUNLAND - UNIT 1

MyFlorida

Marianna, FL • On-site

$1.3K - $1.4K/wk

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


State Of Florida rating

6.5

Company rating: 6.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

47th of 50 rated states


Job description

Requisition No: 880623 

Agency: Agency for Persons with Disabilities

Working Title: STAFF ASSISTANT - 67044173 - SUNLAND - UNIT 1

 Pay Plan: Career Service

Position Number: 67044173 

Salary:  $34,760.00 - $38,235.86 Annually 

Posting Closing Date: 08/12/2026 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: Staff Assistant - Career Service

POSITION NUMBER: 67044173

OPEN COMPETITIVE OPPORTUNITY

*This is an ANTICIPATED VACANCY*

 

This posting may close before the posted closing date.

The hiring salary may exceed the maximum posted salary.  

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

Unit 1 - Administration

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State's total compensation package for eligible employees features a highly competitive set of employee benefits, including:

  • Annual and Sick Leave benefits.
  • Nine paid holidays and one Personal Holiday each year.
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
  • Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
  • Flexible Spending Accounts.
  • Tuition waivers.
  • And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
  • Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency's mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and "see resume" will not be considered an acceptable response.

 

SALARY RANGE

$34,760.00 - $38,235.86 Annually                       $1,336.92 - $1,470.61 Bi-weekly

Position Summary

Responsible for typing correspondence, such as quarterly active treatment interpretative letters, support plan interpretative letters and invitations to the quarterly active treatment and annual support meetings using rough drafts or case notes from supervisor.  Maintain alphabetical and chronological files and records of office correspondence, documents, reports, and other materials.

The Work You Will Do 

Maintain resident central records by filing information and purging information from the active to the back-up files.  Responsible for typing social histories, status change forms, central record information sheet and facility participant sheet as information changes.  Update and purge information using work processors and computers and spreadsheet applications.

Performs independent clerical work of technical nature requiring independent judgment in making decisions concerning procedures to be followed in accomplishing the Medicaid ICF/DD eligibility requirements for residents coming into the Unit and all necessary reviews and updates on all Unit residents.

Maintains control records on incoming correspondence and action documents such as Psychotropic Medication, Dental and Surgical Consents and prepares and follows up on correspondence to insure timely reply or action.  Maintain database of information processed.

Compile monthly reports that track demographic information on residents for center wide distribution.  Prepare daily census reports used to track resident movement off-center and fill out appropriate forms to fee collection and staff Medicaid office for billing purposes.  Compile end of month report using daily census and prepare reports for center wide use.  Update resident database with information as changes occur.

Prepare supply orders and work orders on an as needed basis and maintain backup file for verification.

Receive and distribute incoming mail, screen items that can be handled personally, forwards rest to supervisor together with necessary background material.

Answer incoming calls and serve as office receptionist.

Maintain working knowledge of office equipment, personal computers such as typewriters, word processors, calculators, copiers, etc., by continuing training as needed.

Perform other related duties as required to maintain office workflow.

Minimum Qualifications

  • Preferred: High school diploma
  • Preferred: Professional experience in clerical, secretarial, or administrative office duties. 

Knowledge, Skills, And Abilities 

Knowledge of:

  • Correct spelling, punctuation and grammar usage. Knowledge of letter, report and tabular formats.
  • Knowledge of letter, report and tabular formats.

Ability to:

  • Ability to operate word processing equipment.
  • Ability to use correct spelling, punctuation and grammar.
  • Ability to type letters, memoranda and other standard business forms in correct format.
  • Ability to proofread typed material for typewritten and grammatical errors and to make necessary corrections.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.

Demonstrate Skills in:

  • Skill in typing.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. 

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.  Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.


Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government's employment eligibility verification program (E-verify), which electronically confirms an employee's eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287. 

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

Recruiting Contact:

Lizzie Holland

Human Resource Specialist/Recruitment Manager

Sunland Human Resources

Division of Administration and Facility Operations

Email: lizzie.holland@apdcares.org

3700 Williams Drive

Marianna, FL. 32446

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 


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