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Reception Manager Jobs in Everett, WA (NOW HIRING)

Admissions Visits Manager

Seattle, WA · On-site

$61K - $67K/yr

The Admissions Visits Manager is an essential member of the admissions and financial aid team and ... Successfully plan the Upper School Admitted Student and Family Reception to celebrate and welcome ...

Special Events Manager

Seattle, WA · On-site

$86K - $92K/yr

... Reception, and Leadership Circle Reception, providing strategic guidance on event design, guest ... Develop and manage event budgets; evaluate competing resource needs; and make recommendations ...

Dental Supervisor

Monroe, WA · On-site

$26.62 - $28.37/hr

Supervise dental assistants and reception staff; support training and performance management * Coordinate patient flow, scheduling, triage, and daily clinic operations * Provide chairside support and ...

Help manage guest flow and answer guest questions throughout the event * Monitor the reception timeline alongside the Lead Planner * Assist with room flips and reception transitions when applicable

Receive and distribute deliveries to the appropriate recipients. * Assist with the management of physical client and firm records. * Maintain the appearance and organization of the reception area ...

Whether it is performing maintenance, troubleshooting, or providing reception services, you will be ... Maintain meticulous records, manage inventory, and calculate charges for services rendered.

Receptionist

Everett, WA · On-site

$17.50 - $23/hr

General Admin/reception * Must know how to use Outlook, Zoom and Excel, being able to set up conference rooms, managing new hires, will be front facing person * Must have a good work ethicption ...

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Reception Manager information

See Everett, WA salary details

$12.2K

$67.7K

$97.8K

How much do reception manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for reception manager in Everett, WA is $67,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $91,100.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What are the most commonly searched types of Reception jobs in Everett, WA? The most popular types of Reception jobs in Everett, WA are:
What are popular job titles related to Reception Manager jobs in Everett, WA? For Reception Manager jobs in Everett, WA, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Everett, WA look for? The top searched job categories for Reception Manager jobs in Everett, WA are:
What cities near Everett, WA are hiring for Reception Manager jobs? Cities near Everett, WA with the most Reception Manager job openings:
Infographic showing various Reception Manager job openings in Everett, WA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $67,661 per year, or $32.5 per hour.

Senior Manager, Reception Program

Northwest Center

Seattle, WA • On-site

$135K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Northwest Center has been a vendor at Amazon for over 20 years. The NWC-@-Amazon division has grown to over 360 employees, providing a wide variety of customer service support on Amazon’s thriving campuses throughout the nation. Our team works in a unique, fast-paced corporate setting on Amazon’s campuses to provide first-rate customer service-focused programs to our clients while also generating revenue that funds Northwest Center’s mission of inclusion.
 
A day in the life of a Senior Manager for the Reception Program looks like…
 
You will provide leadership and strategic direction while driving for continuous improvement for our managed program and ensure our deliverables align with goals and service level targets. Our Senior Manager will oversee a customer-centric reception team of over 150 employees, spanning across the nation, and will primarily focus on guiding and directing our geographic managers. While this role is currently centered on the reception program, the portfolio may expand to include additional programs over time.
 
Success in this role requires a results-driven, collaborative, and creative leader who can engage with cross-functional teams while managing multiple initiatives to achieve set objectives. This position combines project management with change management and execution in a high-profile, customer-service-oriented environment. Strong communication skills are necessary for conveying decisions, plans, goals, and strategies to both internal and external stakeholders. You will interact with all levels of the organization, from Executives to front-line staff.
 
This is a wonderful opportunity to join a growing team that is a part of a mission that benefits our communities. If you have a passion for this type of work, we hope you will apply!
Location: Puget Sound 
Schedule: Monday – Friday; 7:30 am – 6:00 pm (Hours will vary)
Starting Salary: $135,000.00 – $175,000.00 per year
 
What we can offer:  
  • Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life insurance  
  • 17 Accrued Paid Time Off Days Annually
  • Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program, including six free therapy sessions per year
  • Opportunity for career development with our NWC Mentorship Match program
  • Physical Wellness Reimbursement Program - $25 per month
  • Student Loan Contribution Program - $50 per month
  • Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here:http://www.nwcbenefits.com/ 
 
Key Responsibilities 

People

  • Responsible for leadership level development through individualized goal creation and training plans to ensure that employees achieve professional development goals
  • People management over a large and diverse team, building strong relationships on all levels.
  • Work collaboratively across the organization with different job levels and departments
  • Foster a spirit of teamwork and unity among team members that allows for disagreement over ideas, conflict, and expeditious conflict resolution
  • Additional responsibilities include recruitment and interviewing, training and supporting staff; planning, assigning, and directing work; rewarding and providing corrective feedback to employees; and effective escalation resolution 
Operational Excellence 
  • Ensure operational continuity across the Puget Sound campus between managers, holding employees accountable for excellence and providing the best customer experience
  • Monitor and analyze program service level agreements (SLA’s) and key performance indicators (KPI’s), identifying and recommending ongoing process improvements to ensure programs meet or exceed those targets
  • Provide monitoring and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals/business objectives
  • Researches and identifies potential solutions that will help the business reduce costs, reduce expenses, and improve efficiency while improving customer satisfaction 
  • Partner with Sr. Director and other Divisional Executive team members on long-term growth initiatives for the program, providing insight into operational effectiveness and impact on the program
  • Design project plans to advance the company’s information systems, implement said plans upon approval, assign project activities to personnel, and monitor milestone and completion progress
  • Develop and implement effective evaluation methods to assess program strengths and areas in need of addressing and improvement
  • Become the solutions provider and subject matter expert of the program, reviewing roadblocks and program challenges, and working with the leadership team on scalable solutions
Requirements
  • 5+ years of experience in Program Management and operations of high-performing programs, with experience in a corporate environment preferred  
  • 7+ years of experience with direct supervision of management-level staff with teams greater than 60+ employees
  • Experience in budget management and oversight of the company's P&L and operational planning to meet financial targets
  • Intermediate to Advanced skills in Project Management Software (Smartsheet, Asana, MS Projects) preferred
  • Background in leading strategic planning, execution, and capacity planning across a corporate organization preferred
  • Communicate high-level strategy and details effectively across disciplines, locations, and organizations, including to executive leadership 
  • Keen understanding of how to deliver excellent results within a talented team, as well as being able to drive change across other organizations
  • Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment
  • Maintain good judgment in fast-paced, high-stress environments
  • Detail-oriented & thorough, with the ability to see the “big picture”
  • Bachelor’s degree required, Master’s degree preferred
Working Conditions & Physical Demands
  • Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds
  • Variable working hours between 07:30 AM and 6:00 PM
  • It is a combination of desk and actively visiting several Amazon buildings, so the ability to move consistently within a 1.5-mile radius is required
  • Ability to read, write, communicate, and comprehend the English language
  • Ability to work a flexible schedule to meet the needs of the business, including occasionally arriving early, staying late on a moment’s notice, and occasional evening and weekend shifts
  • This is a dog-friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit
 
Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.     
 
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.  
   
We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.