$15.25 - $19/hr
... reception electronic records and examination room area. * Retrieves patient records from other clinics to ensure complete information on file before appointment date. * Manages continuous patient ...
$15.25 - $19/hr
... reception electronic records and examination room area. * Retrieves patient records from other clinics to ensure complete information on file before appointment date. * Manages continuous patient ...
GU · On-site
... reception department! This person is a high school graduate with a minimum of 2 years previous ... As a team, they manage the front of house and are responsible for answering phones, scheduling ...
Quick apply
GU · On-site
... reception department! This person is a high school graduate with a minimum of 2 years previous ... As a team, they manage the front of house and are responsible for answering phones, scheduling ...
GU · On-site
$17.50 - $22/hr
... the reception, staging, onward movement, and integration of deployed forces. This organization ... Provides metrics for expenditures; maintains all files concerning ordnance management IAW OPNAV and ...
Quick apply
Reception Manager information
How to be a good reception manager?
A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.
What is the difference between Reception Manager vs Front Desk Supervisor?
| Reception Manager | Front Desk Supervisor |
|---|---|
| Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction. | Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services. |
Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.
What are the key skills and qualifications needed to thrive as a reception manager?
To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.
What is a reception manager?
Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.
What are some common challenges faced by a reception manager and how can they be addressed?
Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What job categories do people searching Reception Manager jobs in Guam look for? The top searched job categories for Reception Manager jobs in Guam are:
What cities in Guam are hiring for Reception Manager jobs? Cities in Guam with the most Reception Manager job openings:
$15.25 - $19/hr
Full-time
Posted 11 days ago
Job description
Job Summary:
Reports directly to the Optometry Clinical/Administrative Team Lead. Able to process patient information through the computer system and maintain appointment schedules for an efficient patient flow for each provider. And responsible for conducting pre-testing and special testing for the following equipment and instruments:
• Pre-testing I – auto refraction, lensometry, tonometry and topography.
• Pre-testing II – preliminary case history including current medical conditions. Ability to conduct visual acuities, color vision screening, dial in Phoropter and eye drop instillation.
• Diagnostic testing – Visual field, Optec vision screener, OCT (Optical Coherence Tomography), Fundus photography. Also responsible for processing patient’s information through the computer system and helps maintain the operations of the reception electronic records and examination room area.
Essential Duties and Responsibilities:
• Processes patient’s information through the computer system and helps maintain the operation of the reception electronic records and examination room area.
• Retrieves patient records from other clinics to ensure complete information on file before appointment date.
• Manages continuous patient flow by effectively communicating with team members and providers.
• Prepares referrals, work and/or school excuse letters, prepare prescriptions for providers to sign and staff consult letters to primary care and specialty care providers.
• Conducts inventory of supplies and stock examination rooms. Verifies and maintains stock level and recommends disposal for all expired supply items.
• Disinfects and wipes down all equipment and instruments before and after use.
• Conducts pre-testing and special testing for the following equipment and instruments:
o Pre-testing I – auto refraction, lensometry, tonometry and topography.
• Pre-testing II – preliminary case history including current medical conditions. Ability to conduct visual acuities, color vision screening, dial in Phoropter and eye drop instillation.
o Diagnostic testing – Visual field, Optec vision screener, OCT (Optical Coherence Tomography), Fundus photography.
• Performs screening for Occupational Health Services.
• Rotation of duties from exam area to front check in/check out, knowledge of insurance coverages.
• Performs other duties that may be assigned from time to time such as Optical duties (inventory of trial contact lenses, ordering and stocking inventory items, process invoices, contact patient(s) for pick up and any other assigned duties.
Education and Experience:
1. High School diploma or equivalent.
2. No previous experience in optometry is necessary. Comprehensive training will be provided to equip the selected individual for successful performance in this role.
3. Effective team player. With very good interpersonal relationship skills and can work and relate well with co-employees, patients and customers.
4. Must have the behavioral sensitivity, maturity, diplomacy and tact in addressing complex situations and handling irate customers.
5. Outstanding oral and written communication skills.
6. Strong ethics and a high level of personal and professional integrity.
7. Must have basic familiarity on federal and state laws and requirements relating to healthcare management.
8. Computer-literate and proficient in using MS office programs.