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Reception Associate Jobs in Massachusetts (NOW HIRING)

Front Desk Associate (Contractor)

Boston, MA · On-site

$15.25 - $19.50/hr

Front Desk Associate Your mission as a Front Desk Associate, is to serve as the face of the Summer ... Maintain a Clean and Organized Reception Area: Keep the front desk, lobby, and common areas neat ...

Operations Associate & Receptionist The Operations Associate & Receptionist is responsible for ... Reception & Visitor Management * Serve as the primary point of contact for visitors, guests, and ...

Ernie Benard

Medford, MA · On-site

$16.75 - $23/hr

Maintenance Associates are the unsung hero of the Blink team. They are so dedicated to their craft ... Clean the reception areas and offices to the Blink standard of excellence * Stock locker rooms with ...

Showing results 41-60

Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence compensation levels for this position.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.
What are the most commonly searched types of Reception jobs in Massachusetts? The most popular types of Reception jobs in Massachusetts are:

Mail/Copy Associate (Floater)

The Millennium Group

Boston, MA • On-site

$19 - $20/hr

Full-time

Re-posted 9 days ago


The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

310th of 485 rated business services


Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 40+ years of success in the industry.
A Floater is a cross-trained Office Services team member based in Lowell who travels to the Boston Seaport and other regional sites to provide flexible coverage across mailroom, shipping/receiving, and general office support, ensuring consistent operations whenever staffing gaps or workload demands arise.
Responsibilities:
• This position will be stationed in Lowell MA with travel to Boston Seaport area whenever staffing gaps or workload demands arise.
• Shipping/Receiving: Receive packages and scan into receiving system. Deliver and obtain signatures for all incoming packages
• Mailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail. Support various office services like copy requests and work tickets during coverage or lunch breaks.
• Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage.
• Flexibility to travel to other locations within the region, including Boston MA
• Maintains records and files
• Must have good working knowledge of computer basics
• Perform work in a backup capacity to all staff functions
• Provide problem resolution
• May deal with difficult or irate customer periodically
• Ensures equipment is in good working order, equipment maintenance
• Interfaces with the client contact when required
• Keeps manager informed of operational efficiencies and potential problems
• May be required to work overtime periodically
• Able to set priorities
• Must be flexible to adapt to changes
• Must demonstrate leadership qualities
Qualifications:
• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 1 to 2 year experience in a mail room or experience at FedEx and/or UPS.
• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
• Ability to appropriately handle confidential and highly sensitive material.
• Valid Drivers License
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