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Virtual Reception Jobs in Massachusetts (NOW HIRING)

Robert Half

Front Desk Administrator

Boston, MA · On-site

$23.75 - $25/hr

... reception environment in Boston, MA. This Long-term Contract position is ideal for someone who ... Provide hands-on assistance with audiovisual and virtual meeting needs, helping resolve basic ...

knownwell

Medical Assistant

Needham, MA · On-site

$19.25 - $24.75/hr

Our care model combines in-clinic and virtual care to bring support to patients where and when they ... Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care ...

PSG Equity LLC

Office Coordinator

Boston, MA · On-site

$60K - $70K/yr

Reception: Welcome visitors, offer beverages/snacks, take coat/luggage, direct to appropriate ... One Medical membership, paid for 100% by PSG, providing convenient same-day and virtual primary ...

PSG Equity LLC

Office Coordinator

Boston, MA · On-site

$60K - $70K/yr

Reception: Welcome visitors, offer beverages/snacks, take coat/luggage, direct to appropriate ... One Medical membership, paid for 100% by PSG, providing convenient same-day and virtual primary ...

Boston Medical Center

Financial Counselor

Brockton, MA

$17.84 - $26.51/hr

Maintain knowledge of medical assistance and Virtual Gateway screening and application processes ... Reception/office or other healthcare experience required. Medical setting and medical terminology ...

Boston Medical Center

Financial Counselor

Brockton, MA · On-site

$17.84 - $26.51/hr

Maintain knowledge of medical assistance and Virtual Gateway screening and application processes ... Reception/office or other healthcare experience required. Medical setting and medical terminology ...

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Virtual Reception information

What does a virtual receptionist do?

A virtual receptionist manages incoming calls, emails, and messages for a business remotely. They often use communication tools like phone systems and scheduling software to handle client inquiries, schedule appointments, and provide customer service from a remote location.

What is the difference between Virtual Reception vs Virtual Assistant?

AspectVirtual ReceptionVirtual Assistant
Primary RoleHandling incoming calls, greeting clients, managing front-desk tasks remotelyPerforming a variety of administrative tasks, including scheduling, email management, research
Skills & CertificationsExcellent communication, customer service, basic tech skillsOrganizational skills, communication, proficiency in office software
Work EnvironmentRemote, often client-facing, focused on reception dutiesRemote, versatile, supporting multiple business functions
Industry UsageCommon in customer service, hospitality, healthcareCommon across various industries like marketing, real estate, admin support

While both roles are remote and involve administrative skills, a Virtual Reception primarily manages incoming calls and front-desk tasks, focusing on customer interaction. A Virtual Assistant handles a broader range of administrative duties, supporting overall business operations. Understanding these differences helps employers and job seekers find the right fit for their needs.

What are the most commonly searched types of Reception jobs in Massachusetts? The most popular types of Reception jobs in Massachusetts are:
Virtual Reception jobs near you
Infographic showing various Virtual Reception job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Front Desk Administrator

Robert Half

Boston, MA • On-site

$23.75 - $25/hr

Temporary

Posted 21 days ago

Job description

We are looking for an experienced Front Desk Administrator to support a high-profile conference and executive reception environment in Boston, MA. This Long-term Contract position is ideal for someone who thrives in a client-facing setting, delivers attentive service, and remains composed while managing changing priorities. The role combines front desk coordination, meeting support, and event logistics to create a seamless on-site experience for employees, executives, and guests.


Responsibilities:

• Welcome employees, executives, visitors, and event facilitators while creating a detail-focused and service-focused first impression at the reception area.

• Coordinate meeting space reservations, update room calendars, and respond promptly to booking inquiries with accuracy and attention to detail.

• Support events by arranging room layouts, confirming spaces are prepared in advance, and assisting with catering, beverage service, and post-event reset activities.

• Provide hands-on assistance with audiovisual and virtual meeting needs, helping resolve basic technical issues to keep meetings running smoothly.

• Work closely with administrative partners, facilities teams, and security personnel to ensure daily operations and executive-facing activities run efficiently.

• Use sound judgment when handling confidential information and sensitive executive schedules, maintaining discretion at all times.

• Anticipate client needs, address service concerns early, and offer practical solutions that enhance the overall guest experience.

• Keep shared conference areas organized and presentable, including reporting maintenance needs or service requests when necessary.

• Answer site-related questions and offer clear directions or guidance regarding building amenities and conference services.

• Take on additional reception, event, or operational support tasks as needed to meet business demands.

• Demonstrated success in a receptionist, front desk, hospitality, conference services, or similar customer-facing position.
• Strong verbal and written communication skills with the ability to interact professionally with executives, employees, and guests.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Comfort supporting presentations or speaking to groups when providing instructions, updates, or event-related guidance.
• Experience with audiovisual tools, meeting technology, or virtual collaboration platforms such as Microsoft Teams or Zoom.
• Ability to manage multiple priorities independently, adapt quickly to changing needs, and make effective day-to-day decisions.
• Willingness to work a flexible schedule that may include evenings or weekends, remain active throughout the day, and lift up to 50 pounds when required.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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