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Virtual Reception Jobs in Massachusetts (NOW HIRING)

knownwell

Medical Assistant

Needham, MA · On-site

$19.25 - $24.75/hr

Our care model combines in-clinic and virtual care to bring support to patients where and when they ... Patient reception : Greet patients and other visitors in a professional and welcoming manner ...

Paradigm Oral Health

Scheduling Coordinator

Framingham, MA · On-site

$18.25 - $23.25/hr

Maintains reception area in a neat and orderly condition. * Maintains professional relationship ... Medical (including Virtual Care), Dental and Vision Coverage * Basic and Supplemental Life ...

Paradigm Oral Surgery

Scheduling Coordinator

Northborough, MA · On-site

$18.25 - $23.25/hr

Maintains reception area in a neat and orderly condition. * Maintains professional relationship ... Medical (including Virtual Care), Dental and Vision Coverage * Basic and Supplemental Life ...

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Virtual Reception information

What is the difference between Virtual Reception vs Virtual Assistant?

AspectVirtual ReceptionVirtual Assistant
Primary RoleHandling incoming calls, greeting clients, managing front-desk tasks remotelyPerforming a variety of administrative tasks, including scheduling, email management, research
Skills & CertificationsExcellent communication, customer service, basic tech skillsOrganizational skills, communication, proficiency in office software
Work EnvironmentRemote, often client-facing, focused on reception dutiesRemote, versatile, supporting multiple business functions
Industry UsageCommon in customer service, hospitality, healthcareCommon across various industries like marketing, real estate, admin support

While both roles are remote and involve administrative skills, a Virtual Reception primarily manages incoming calls and front-desk tasks, focusing on customer interaction. A Virtual Assistant handles a broader range of administrative duties, supporting overall business operations. Understanding these differences helps employers and job seekers find the right fit for their needs.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for 24/7 coverage or specific services, which can affect overall expenses.

What does a virtual receptionist do?

A virtual receptionist manages incoming calls, emails, and messages for a business remotely. They often use communication tools like phone systems and scheduling software to handle client inquiries, schedule appointments, and provide customer service from a remote location.

What are the most commonly searched types of Reception jobs in Massachusetts?

The most popular types of Reception jobs in Massachusetts are:

What cities in Massachusetts are hiring for Virtual Reception jobs?

Cities in Massachusetts with the most Virtual Reception job openings:

Virtual Reception jobs near you
Infographic showing various Virtual Reception job openings in Massachusetts as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution.

Business Development Manager (US-Based)

Boston, MA • On-site, Remote

Fire&Spark
Marketing • 11 - 50 employees
Learn more about Fire&Sparkexternal

$85K/yr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

This role is perfect for someone who lights up walking into a room full of people, a conference reception, a dinner, or a happy hour after an event.
You're a natural networker who remembers names and turns small talk into relationships.
You're not interested in dialing for dollars or cold call quotas. What gets you going is nurturing a prospect for months until the timing is right.
If this sounds like you, Fire&Spark wants to talk. We host a dozen in-person events and 2 dozen virtual events per year, for exactly the buyers we want to reach, and host two virtual events every month. Event attendees trust our thought leadership.
We need someone in the room turning that trust into relationships, and relationships into revenue.
About Fire&Spark
Fire&Spark is an AI Search agency built on a simple conviction: AI search is won by earning trust and making brands intelligible to AI, not by gaming algorithms. Founded and led by the CEO, a recognized authority on SEO and AI Search Optimization (GEO), we help ambitious brands turn organic search into a durable growth engine. We work with enterprise and high-growth companies, with deep specialization in digital health, and we operate by a set of core values: intellectual honesty, relentless curiosity, and doing work we're proud to put our name on.
The Assets You'll Work With
  • Proprietary events - up to 12 curated events per year, with 20-35 attendees, mostly within our ideal customer profile
  • High-profile speaking platform - our CEO speaks at 12 to 15 conferences a year, including UNBOUND, Content Marketing World, and MAICON
  • Live virtual events - 2 per month, 100-600 registrations each
  • Engaged audience - An engaged email/LinkedIn audience and growing library of thought leadership content
The Goals of This Role
  • Connect with people live, sometimes in person at our events
  • Develop deep familiarity with Fire&Spark's agency and services
  • Nurture prospects over time, building trust before pushing a sales agenda
  • Know when it's time to shift a relationship into a sales conversation
  • Generate sales-qualified leads for our sales team to close
What You'll Be Doing
  • Work our conference calendar and proprietary events end-to-end - pre-event research, in-room relationship-building, and post-event follow-through
  • Attend 4-8 in-person events per year
  • Build and nurture relationships with our email and event audience over weeks and months, not automated drip sequences
  • Diligently document every sales conversation and relationship touchpoint in our CRM
  • Bring ideas for new partnerships, offers, and ways to extend our thought leadership reach
Compensation & Benefits
  • Base salary: $85K per year, depending on experience and track record
  • Sales commission based on performance
  • Conference bonus: additional performance bonuses tied to successful conference relationship-building
  • 401k match up to 4%
  • Health and dental insurance
  • 15 days vacation + 5 days paid sick leave + 10 paid holidays
  • $500 annual wellness stipend
  • $750 annual remote work stipend
Skills You'll Bring to the Table
Must-Have
  • A genuine love of people
  • Comfortable and confident working a room
  • Disciplined about CRM documentation
  • US-based, authorized to work in the US
  • Able to travel roughly once a month for an event
Essential Qualities
  • Relationship building
  • Patience and judgment
  • Proactively bring partnership ideas
  • Strong communicator
Bonus Points
  • Comfortable using AI tools (Claude, Clay, or similar) to prep for conversations and stay organized
  • Background in marketing agencies, especially AI Search, SEO, or content marketing
  • Experience with enterprise-level B2B prospects
  • Healthcare or regulated-industry exposure

Apply