1

Reception Associate Jobs in Massachusetts (NOW HIRING)

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

New

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

New

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

New

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

As a Member Associate, you will be the first point of contact for our members, helping them with ... Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist ...

As a Member Associate, you will be the first point of contact for our members, helping them with ... Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist ...

As a Member Associate, you will be the first point of contact for our members, helping them with ... Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist ...

Maintenance Associate

Medford, MA · On-site

$16.75 - $23/hr

Maintenance Associates are the unsung hero of the Blink team. They are so dedicated to their craft ... Clean the reception areas and offices to the Blink standard of excellence * Stock locker rooms with ...

Maintenance Associate

Medford, MA · On-site

$16.75 - $23/hr

Maintenance Associates are the unsung hero of the Blink team. They are so dedicated to their craft ... Clean the reception areas and offices to the Blink standard of excellence * Stock locker rooms with ...

Lead Mailroom Associate

Lowell, MA

$15.75 - $18.75/hr

As a Lead Mailroom Associate , you'll oversee daily mailroom operations while ensuring efficient ... Provide reception coverage and assist employees, visitors, and vendors as needed * Support ...

next page

Showing results 1-20

Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence compensation levels for this position.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.
What are the most commonly searched types of Reception jobs in Massachusetts? The most popular types of Reception jobs in Massachusetts are:

Host / Hostess / Reception

Puttshack

Boston, MA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 hours ago


Puttshack rating

4.5

Company rating: 4.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

53rd of 57 rated amusements


Job description

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Position Summary:  

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to dine, and guiding guests through the fun and excitement of the Puttshack experience. Your energy and enthusiasm as you interact with our guests help set the tone for an amazing experience.

Schedule/Hours:

Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical work schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.

Position Responsibilities may include, but not limited to:  

  • Bring your 'A' Game each and every day
  • Greet guests with positive energy and get them excited to play
  • Assist with general cleanliness of the reception, cloakroom, and guest services area
  • Assist guests with checking in their belongings to the cloakroom
  • Assist guests with gameplay check in at the kiosks
  • Guide guests to seating areas and deliver menus
  • Answer questions and address any issues with a friendly demeanor
  • Comply with all safety and sanitation guidelines and procedures
  • Take direction and be a team player
  • Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
  • Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

 

Required Skills and Experience: 

  • Must be 18+ years of age to apply
  • Prior experience in hospitality, customer service, or related field
  • High standards of guest service
  • Good communication skills and ability to problem solve
  • Friendly and upbeat demeanor when interacting with guests and team members
  • Safely and effectively communicate in order to perform and follow job requirements

Physical Requirements:

  • Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
  • Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.
  • Work in confined, crowded space with high noise levels and various temperature levels

We have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:

  • Competitive pay
  • Health/dental/vision coverage
  • 401(k) matching
  • Life Insurance
  • PTO
  • Associate discounts - FREE mini golf and 50% off meals

Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.


What Puttshack employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom