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Reception Associate Jobs in Massachusetts (NOW HIRING)

Puttshack

Host / Hostess / Reception

Boston, MA · On-site

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

Puttshack

Host / Hostess / Reception

Natick, MA · On-site

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

Puttshack

Host / Hostess / Reception

Natick, MA · On-site

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

Puttshack

Host / Hostess / Reception

Boston, MA · On-site

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

Puttshack

Host / Hostess / Reception

Natick, MA · On-site

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

Puttshack

Host / Hostess / Reception

Boston, MA · On-site

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for ...

Career Site

Spa Reception

Boston, MA · On-site

$16.25 - $21/hr

The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist ...

Fit Factory

Member Associate Closing Hours

Braintree, MA · On-site

$15 - $17/hr

As a Member Associate, you will be the first point of contact for our members, helping them with ... Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist ...

Fit Factory

Member Associate Closing Hours

Braintree, MA · On-site

$15 - $17/hr

As a Member Associate, you will be the first point of contact for our members, helping them with ... Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist ...

Fit Factory

Member Associate Closing Hours

Braintree, MA · On-site

$15 - $17/hr

As a Member Associate, you will be the first point of contact for our members, helping them with ... Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist ...

Arch Amenities Group

Spa Reception

Boston, MA · On-site

$16.25 - $21/hr

The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist ...

Arch Amenities Group

Spa Reception

Boston, MA

$16.25 - $21/hr

The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist ...

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Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What qualifications do you need to work in a reception associate?

To work as a reception associate, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and previous customer service experience can be beneficial. Some positions may require basic knowledge of phone systems and multitasking abilities.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence pay rates for this position.

What are the most commonly searched types of Reception jobs in Massachusetts?

The most popular types of Reception jobs in Massachusetts are:

Reception Associate jobs near you

Reception Coordinator

Easthampton, MA • On-site

Valley Medical Group
51 - 200 employees
Learn more about Valley Medical Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

 

Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.

Valley Medical Group is looking for a Reception Coordinator to join our reception team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity! 

Position: Reception Coordinator 

Location: Easthampton, MA

Hours:  40 hours, Monday-Friday generally between 8:00am - 5:00pm. Hours will vary depending on department needs. Exact schedule to be discussed at time of interview.

Reporting directly to the Health Center Manager, the Reception Coordinator supervises and oversees the daily operations of the reception department in assigned health center and directly supervises the reception staff.

Job Responsibilities:

  • Direct supervision of reception staff. Oversees staff recruitment and retention. 
  • Ensures regulatory compliance with HIPPAA and Confidentiality laws.
  • Monitors staff performance using established benchmarks. 
  • Identify opportunities for process improvement and work with management team to plan and implement. 

Required Qualifications: 

  • Associate degree in health or business administration (or equivalent experience)
  • Prior supervisor experience

Additional Preferred Qualifications:

  • 3 – 5 years of experience in providing medical support services

 

If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.

Valley Medical Group offers: 

  • Medical, Dental & Vision Plans
  • 401(k) Plan with Company Match
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Generous Paid Time Off, Beginning at 17 Days per Year for New Fulltime Employees
  • 7 Paid Holidays
  • Additional Time Off for Public Service
  • Company-Paid Long-Term Disability Insurance
  • Company-Paid Life Insurance 
  • Voluntary Life, Accident and Critical Illness Insurance Options
  • Company Wellness Program 
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Legal Plan insurance 
  • Pet insurance
  • Free On-Site Parking


We Value Employee Engagement and Inclusive Practices

Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment. 

Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace. 


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