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Reception Associate Jobs in Kentucky (NOW HIRING)

HHM Hotels

Front Desk Supervisor

Louisville, KY · On-site

$17 - $19/hr

Interview, select, train, schedule, coach, and support associates, ensuring they perform in ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

Visionworks of America

Receptionist Part Time

Ashland, KY · On-site

$12 - $13.50/hr

Clean and maintain the reception area. * Offer current promotions and pricing guidelines to ... The associate is occasionally required to stand, walk, and reach with hands and arms. The associate ...

Henderson Nursing and Rehab

Receptionist

Henderson, KY · On-site

$12.50 - $16.50/hr

... associates, and families, by providing an enriching environment for those who have devoted their lives to the health care field. Job Summary: Responsible for performing reception duties in an ...

New

Whiteface Lodge

Front Desk Supervisor

Louisville, KY · On-site

$16.25 - $21.25/hr

Interview, select, train, schedule, coach, and support associates, ensuring they perform in ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

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Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What qualifications do you need to work in a reception associate?

To work as a reception associate, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and previous customer service experience can be beneficial. Some positions may require basic knowledge of phone systems and multitasking abilities.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence pay rates for this position.

What are the most commonly searched types of Reception jobs in Kentucky?

The most popular types of Reception jobs in Kentucky are:

What cities in Kentucky are hiring for Reception Associate jobs?

Cities in Kentucky with the most Reception Associate job openings:

Reception Associate jobs near you
Infographic showing various Reception Associate job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Certified Medical Assistant - Bariatrics Clinic - Full Time - 1st Shift

Danville, KY • On-site

Ephraim McDowell Health
See more jobs at Ephraim McDowell Healthexternal

$14 - $18.25/hr

Full-time

Posted 20 days ago

Key responsibilities

  • Perform office responsibilities related to reception, registration, and checkout of patients.

  • Assist providers with patient examinations, procedures, treatments, and administration of medication as directed by providers.

  • Schedule appointments, answer calls, prepare medical charts, and handle patient payments and billing activities.

Job description

Job Summary:
Under supervision of Center Manager will work independently to perform office responsibilities related to reception, registration and checkout of patients. Under supervision of physician/nurse practitioner, physician assistant, provides quality nursing care for assigned patients. Demonstrates a commitment to professional accountability and growth to maintain and expand knowledge and skills. Contributes to the achievement of the mission and philosophy of the Organization. Contributes to the effective operations of the Organization by demonstrating dependability in job performance. Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service, and Trust).
Essential Functions Duties and Responsibilities
  1. Consistently greets patients and visitors upon arrival in a positive and professional manner.
  2. Accurately collects demographic and insurance information and enters the patient information in the practice management system.
  3. Schedules appointments in accordance with established protocol.
  4. Answers incoming telephone calls according to procedure. Directs calls as appropriate and/or correctly documents required information and presents to responsible person.
  5. Prepares medical charts and required paperwork as directed.
  6. Collects and posts patient payments, balances cash drawer, and prepares daily deposits.
  7. Selects accurate diagnosis codes for billing and posts charges in the practice management system.
  8. Maintains work area and reception area in a neat, orderly manner.
  9. Orders for necessary supplies for front office and patient care.
  10. Completes assignments as directed by providers/nurse.
  11. Assists in collecting data regarding patient care medical record information.
  12. Participates in patient/family education.
  13. Prepares exam rooms with necessary supplies for delivery of patient care.
  14. Assists with the scheduling of tests, treatments and/or referrals of patients.
  15. Assists providers with patient examinations, procedures, treatments and administration of medication as directed by providers.
  16. Keeps daily monthly records according to EMH, State, and JCAHO regulations.
  17. Participates in staff meetings, committees and teams that facilitate communications education and performance improvement.
  18. Attends continuing education programs to maintain current knowledge and skills.
  19. Administers medications (oral and parenteral) as directed by providers.
  20. Provides a comfortable and safe environment for patients.
  21. Discusses the reports with provider each day and calls patients to give results and instructions.
  22. Demonstrates a commitment to incorporating the core concepts of patient family centered care into practice by considering the age of the patient served, applies knowledge of growth and development and age-specific techniques through the life span in planning and implementing care.
  23. Prepares and maintains Nursing/Front Office schedule to ensure appropriate coverage. Available for call-in each day.
  24. Demonstrates a commitment to professional accountability and growth to maintain and expand knowledge and skills.
  25. Contributes to the achievement of the mission, vision, and values of the Organization.
  26. Contributes to the effective operations of the Organization by demonstrating dependability in job performance.
  27. Demonstrates a commitment to incorporating the core concepts of patient family centered care into practice (dignity, respect, information sharing, and participation).
  28. Demonstrates a commitment to the development and implementation of shared governance across the Organization.
  29. Performs other related duties as assigned.

Working Conditions, Hazards and Physical Effort
Works in a well lighted, ventilated and air conditioned area. Often exposed to unpleasant odors, sights and sounds. Long periods in a stationary position and moving around the unit are required. Risks exposure to disease, infection, physical strain and assault. Risks exposure to blood, body fluids, tissue, radiation and antineoplastic agents. Must be able to move or position 25 lbs. independently.
Contacts with Others
Patient, family members and significant others, physicians and Associates, other healthcare providers, community resource personnel, administrative staff and Organizational support serv
Preferred one (1) year CMA experience in clinical setting with previous work history considered.

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