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Reception Associate Jobs in Kentucky (NOW HIRING)

Rural King

Lead Receptionist

Elizabethtown, KY · On-site

$14.50 - $19/hr

Lead Receptionist The Lead Receptionist handles all duties of the Reception position as well as ... Maintain a positive, cooperative relationships with other associates * Display genuine care and ...

Visionworks of America

Receptionist Part Time

Ashland, KY · On-site

$12 - $13.50/hr

Clean and maintain the reception area. * Offer current promotions and pricing guidelines to ... The associate is occasionally required to stand, walk, and reach with hands and arms. The associate ...

Centerwell

Lead Medical Receptionist

Louisville, KY · On-site

$15.75 - $19.25/hr

Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

New

Visionworks of America

Retail Receptionist

Louisville, KY · On-site

$10.64 - $14.10/hr

... the reception area. 7. Offer current promotions and pricing guidelines to customers. Discuss ... The associate is occasionally required to stand, walk, and reach with hands and arms. The associate ...

Visionworks

Retail Receptionist

Louisville, KY · On-site

$10.64 - $14.10/hr

Clean and maintain the reception area. * Offer current promotions and pricing guidelines to ... The associate is occasionally required to stand, walk, and reach with hands and arms. The associate ...

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Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What qualifications do you need to work in a reception associate?

To work as a reception associate, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and previous customer service experience can be beneficial. Some positions may require basic knowledge of phone systems and multitasking abilities.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence pay rates for this position.

What are the most commonly searched types of Reception jobs in Kentucky?

The most popular types of Reception jobs in Kentucky are:

What cities in Kentucky are hiring for Reception Associate jobs?

Cities in Kentucky with the most Reception Associate job openings:

Reception Associate jobs near you
Infographic showing various Reception Associate job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Lead Receptionist

Rural King

Elizabethtown, KY • On-site

$14.50 - $19/hr

Other

Re-posted 15 days ago

Rural King rating

5.0

Company rating: 5.0 out of 10

Based on 357 frontline employees who took The Breakroom Quiz

607th of 734 rated retailers

Job description

Lead Receptionist

The Lead Receptionist handles all duties of the Reception position as well as leads the Reception Team. The Receptionist is the client's first contact when calling, or visiting the practice, and represents the professional and positive image. The receptionist answers telephones, greets clients, prepares patient files, and escorts clients and patients to exam rooms, receives and relays client correspondence, and updates client financial records. This exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.

Responsibilities

Job Duties and Essential Functions

  • Demonstrate veterinary knowledge with the ability to educate and answer client inquiries about animal care, routine procedures, and guide optimal care
  • Educate clients on over-the-counter products such as shampoos and nutraceuticals, as well as heartworm and external parasite preventives to promote client education and sales
  • Admit and discharge patients and handle medical record entries accurately using veterinary practice software and alphabetical filing system
  • Prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates
  • Handle client/patient transfers with ease
  • Prepare client invoices for services performed and accurately handle payment transactions
  • Accurately and empathetically communicate estimates/treatment plans to clients
  • Build relationships with customers to create long-term bonds with the clinic
  • Create a positive and welcoming environment during client wait times
  • Maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen
  • Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system
  • Provide accurate follow-up on messages, calls, e-mail, or fax communication
  • Maintain a positive, cooperative relationships with other associates
  • Display genuine care and liking to animals and the veterinary field
  • Develop client correspondence including procedure reminders, thank you cards, welcome cards, sympathy arrangements and cards, and A/R statements.
  • Maintain a professional/welcoming appearance of the front office through cleaning and organization
  • Offer proper upkeep for and troubleshoot office equipment including pc's, telephones, copiers, and fax machines
  • May be required to cross train and perform other duties
Qualifications

Qualifications

  • 2+ years of reception experience in a veterinary practice OR equivalent combination of experience and education is applicable
  • Customer service experience preferred
  • Basic computer skills using Microsoft WORD and Outlook
  • Ability to participate in our online applicant and new hire onboarding process remotely
  • Ability to complete computer-based training

    • Supervisory Responsibilities

    • No, however, lead a team of receptionists

      • Physical Requirements

      • Ability to communicate effectively to all audiences
      • Good visual acuity
      • Close vision for computer work
      • Comfortable around unpleasant odors, noises and animal feces
      • Comfortable with exposure to animals including their actions and ailments
      • Ability to lift up to 50lbs
      • Repetitive wrist movements on keyboard
      • Ability to sit/stand/walk for long periods of time
      • Ability to walk up and down stairs multiple times per day

      Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

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