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Reception Associate Jobs in Kentucky (NOW HIRING)

EyeSouth Partners

Front Desk Associate

Lexington, KY · On-site

$12.25 - $15.75/hr

Front Desk Associate The Front Desk Associate serves as the first point of contact for patients and ... Maintains a clean, organized, and welcoming reception area for all patients and visitors * Provides ...

University of Maryland Faculty Physicians, Inc.

$60 - $80/hr

Associate degree preferred. * Minimum three (3) years of medical office, reception, customer service, or healthcare experience required. * Minimum one (1) year of supervisory or leadership experience ...

Kentucky Eye Institute

Front Desk Associate

Lexington, KY · On-site

$14 - $18/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Maintains a clean, organized, and welcoming reception area for all patients and visitors * Provides ...

EyeSouth Partners LLC

Front Desk Associate

Lexington, KY · On-site

$14 - $18/hr

Sterling, and Versailles. The Front Desk Associate serves as the first point of contact for ... Maintains a clean, organized, and welcoming reception area for all patients and visitors * Provides ...

Kentucky Eye Institute

Front Desk Associate

Lexington, KY · On-site

$14 - $18/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Maintains a clean, organized, and welcoming reception area for all patients and visitors * Provides ...

Kentucky Eye Institute

Front Desk Associate

Lexington, KY · On-site

$12.25 - $15.75/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Maintains a clean, organized, and welcoming reception area for all patients and visitors * Provides ...

Cerity Partners

$100 - $125/hr

Backup reception and phones when needed.* Demonstrate professional, ethical, and courteous conduct in responsibilities and dealings with clients, prospects, COIs, colleagues, and other business ...

Place of Hope Inc

Manage the reception area, guest engagements, and incoming calls. * Manage the advancement events, committees, and projects. * Manage and maintain the organization's donor database and fundraising ...

Rural King

Lead Receptionist

Elizabethtown, KY · On-site

$14.50 - $19/hr

JOB SUMMARY The Lead Receptionist handles all duties of the Reception position as well as leads the ... Maintain a positive, cooperative relationships with other associates * Display genuine care and ...

Rural King

Lead Receptionist

Elizabethtown, KY · On-site

$14.50 - $19/hr

Lead Receptionist The Lead Receptionist handles all duties of the Reception position as well as ... Maintain a positive, cooperative relationships with other associates * Display genuine care and ...

Rural King

Lead Receptionist

Elizabethtown, KY · On-site

$14.50 - $19/hr

Overview JOB SUMMARY The Lead Receptionist handles all duties of the Reception position as well as ... Maintain a positive, cooperative relationships with other associates * Display genuine care and ...

New Frontier Animal Medical Center

... an Associate Veterinarian to join our collaborative, community-focused team. Located just 45 ... reception areas * Dedicated surgical suite * Large treatment area with both wet and dry tables

VCA Seaside Animal Hospital

... an Associate Veterinarian to join our collaborative, community-focused team. Located just 45 ... reception areas * Dedicated surgical suite * Large treatment area with both wet and dry tables

Brooklyn Botanic Garden Corporation

$72K - $90K/yr

Associate Director, Special Events Full Time Management Brooklyn, NY, US 30+ days ago Requisition ... reception (200+ people). They will also plan and execute additional events such as receptions ...

The Rittenhouse Hotel

Front Desk Supervisor

Louisville, KY · On-site

$16.25 - $21.25/hr

... associates, ensuring they perform in accordance with established brand or hotel standards and ... Ensure hotel entrance, reception and other public areas are properly maintained in regards to ...

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Reception Associate information

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What qualifications do you need to work in a reception associate?

To work as a reception associate, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and previous customer service experience can be beneficial. Some positions may require basic knowledge of phone systems and multitasking abilities.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence pay rates for this position.

What are the most commonly searched types of Reception jobs in Kentucky?

The most popular types of Reception jobs in Kentucky are:

What cities in Kentucky are hiring for Reception Associate jobs?

Cities in Kentucky with the most Reception Associate job openings:

Reception Associate jobs near you
Infographic showing various Reception Associate job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Front Desk Associate

Lexington, KY • On-site

EyeSouth Partners
Health Care and Social Assistance • 51 - 200 employees
Learn more about EyeSouth Partnersexternal

$12.25 - $15.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

EyeSouth Partners rating

6.1

Company rating: 6.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Front Desk Associate

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing information, resolving issues, and performing administrative tasks like data entry ensuring smooth operations and excellent customer service in medical facilities.

Responsibilities:

  • Greets patients warmly and verify appointment details.
  • Collects necessary documentation including ID, Insurance Cards, referral forms, etc.
  • Books, confirms, and reschedules appointments
  • Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests
  • Collects co-payments and outstanding balances; calculates patient's financial responsibility and communicates to patient; documents in practice management system.
  • Explains billing procedures
  • Responsible for entering data in an accurate manner in practice management system as well as verify that existing information is accurate.
  • Completes chart prep prior to clinic as needed (print routers, face sheets, etc.)
  • Completes medical records requests that come directly from the patient
  • Completes assigned tasks as related to the appointment rescheduling queue timely
  • Monitors and completes tasks related to appointment recall and reminder process as set by practice SOP
  • Answers phones and responds to inquiries
  • Relays messages between patients and clinical staff
  • Maintains protected health information in accordance with HIPPA/PHI guidelines
  • Handles paperwork such as consent forms and HIPAA compliance
  • Interacts with all internal and external customers in a caring and respectful manner.
  • Accepts deliveries of packages, mail, and other supplies from outside vendors.
  • Maintains a clean, organized, and welcoming reception area for all patients and visitors
  • Provides clear information about services, wait time, and policies
  • Addresses patient concerns professionally and respectfully.
  • Photocopies and faxes records and forms according to established policies and procedures.
  • Maintains patient confidentiality.
  • Participates in orientation/instruction of new administrative personnel as requested by management.
  • Contributes to the team effort by completing additional tasks/projects as directed.
  • Attends daily huddle and regularly scheduled team meetings
  • Participates in on-boarding and training of new front desk associates and other administrative team members as assigned.

Qualifications:

  • High School Diploma or the equivalent years related experience required
  • Nextech/ICP experience strongly preferred
  • Minimum of 1-year medical office experience strongly preferred
  • Strong reliability with good attendance and punctuality.
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.

Key Skills:

  • Strong interpersonal and communication skills
  • Attention to detail for accurate data entry and insurance verification; strong organizational skills
  • Basic understanding of healthcare insurance payors and programs
  • Ability to multitask in a fast-paced environment
  • Familiarity with healthcare regulations (HIPAA, privacy laws)
  • Basic math and cash handling
  • Excellent customer service skills

Preferred Skills:

• Understanding of medical terminology

Company Benefits:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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