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Realpage Support Jobs (NOW HIRING)

RealPage, Inc.

Sr. AI Engineer

Richardson, TX · On-site

$94.90K - $130.30K/yr

RealPage, Inc. is seeking a Sr. AI Engineer to support the entire scope of application development. The role involves assisting with design, monitoring performance, and defining requirements for ...

RealPage, Inc.

Resident Billing Analyst II

Richardson, TX · On-site

$56.10K - $95.50K/yr

The Billing Analyst II works directly with all internal and external personnel within RealPage ... Provide supplemental operational and tactical support to Operation team when bandwidth allows.

RealPage, Inc.

Sr. AI Engineer

Richardson, TX · On-site

$125.70K - $213.90K/yr

... support of development efforts * Creates new open source packages and improves existing packages * Go to resource for other developers on the team SALARY AND BENEFITS * RealPage provides a ...

RealPage, Inc.

Sr. AI Engineer

Richardson, TX

$125.70K - $213.90K/yr

... support of development efforts * Creates new open source packages and improves existing packages * Go to resource for other developers on the team SALARY AND BENEFITS * RealPage provides a ...

RealPage, Inc.

Sr. AI Engineer

Richardson, TX · On-site

$125.70K - $213.90K/yr

... support of development efforts * Creates new open source packages and improves existing packages * Go to resource for other developers on the team SALARY AND BENEFITS * RealPage provides a ...

RealPage, Inc.

Sr. AI Architect (DFW Area)

Richardson, TX · On-site

$157.60K - $268.40K/yr

Overview RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the ... Support solution design for critical AI features and platforms. * Conduct design reviews and guide ...

RealPage

Rapid Success Manager, SB

Richardson, TX · On-site

$70.70K - $120.30K/yr

Partner cross-functionally with Support, Product, Engineering, and Operations teams to identify ... Salary and Benefits RealPage provides a competitive salary package along with a comprehensive ...

RealPage, Inc.

Event Marketer

Richardson, TX · On-site +1

$69.20K - $117.80K/yr

As an Event Marketer, you will independently manage and execute medium to large-scale events that support RealPage's enterprise software business in the multifamily housing and real estate industries.

RealPage, Inc.

Event Marketer

Richardson, TX · On-site

$69.20K - $117.80K/yr

As an Event Marketer, you will independently manage and execute medium to large-scale events that support RealPage's enterprise software business in the multifamily housing and real estate industries.

RealPage, Inc.

Senior Product Manager- REMOTE

Richardson, TX · Remote

$94.70K - $161.30K/yr

Overview As a RealPage Senior Product Manager, Product Management, you will be a hands-on owner of ... Supports relationships with Affordable Housing clients *Drives PME (Problem Management Escalations ...

RealPage, Inc.

Event Marketer

Richardson, TX · On-site +1

$69.20K - $117.80K/yr

As an Event Marketer, you will independently manage and execute medium to large-scale events that support RealPage's enterprise software business in the multifamily housing and real estate industries.

RealPage, Inc.

Senior Product Manager- REMOTE

Richardson, TX · On-site +1

$94.70K - $161.30K/yr

Overview As a RealPage Senior Product Manager, Product Management, you will be a hands-on owner of ... Supports relationships with Affordable Housing clients *Drives PME (Problem Management Escalations ...

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How much do realpage support jobs pay per hour?

As of May 30, 2026, the average hourly pay for realpage support in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Realpage Support specialist, and why are they important?

To thrive as a Realpage Support specialist, you need a solid understanding of property management processes, customer service experience, and familiarity with Realpage software solutions. Knowledge of ticketing systems, CRM platforms, and Realpage product certifications are typically required. Excellent problem-solving abilities, patience, and strong verbal/written communication skills help you effectively assist clients and resolve issues. These skills ensure efficient software support, enhanced user satisfaction, and contribute to the smooth operation of property management businesses.

What are the most common challenges faced by Realpage Support specialists, and how can they effectively address them?

Realpage Support specialists often encounter challenges such as troubleshooting complex software issues, managing multiple service requests simultaneously, and ensuring timely communication with property management clients. To address these challenges, specialists benefit from strong problem-solving skills, familiarity with Realpage's suite of products, and the ability to prioritize tasks efficiently. Collaborating closely with internal technical teams and maintaining clear, professional communication with clients are also key to resolving issues quickly and maintaining high customer satisfaction.

What is Realpage Support?

Realpage Support refers to the customer service and technical assistance provided for RealPage software solutions, which are widely used in property management. RealPage Support helps users troubleshoot issues, understand features, and optimize their use of RealPage products such as accounting, leasing, and resident management tools. Support can be accessed through various channels, including phone, email, and online portals. The goal is to ensure clients can efficiently manage their properties and resolve any challenges quickly.

What is the difference between Realpage Support vs Property Management Coordinator?

AspectRealpage SupportProperty Management Coordinator
CredentialsTechnical certifications, customer service skillsReal estate license, property management training
Work EnvironmentCall centers, remote support, software troubleshootingOn-site property offices, administrative tasks
Employer & IndustryReal estate software companies, property management firmsProperty management companies, leasing offices
Common Search/ComparisonCustomer support roles in real estate techProperty operations and leasing coordination

Realpage Support primarily focuses on providing technical assistance and customer service for real estate software solutions, often in a remote or call center setting. In contrast, a Property Management Coordinator handles on-site property operations, leasing, and tenant relations. While both roles serve the real estate industry, they differ in responsibilities, work environment, and required credentials.

More about Realpage Support jobs
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What job categories do people searching Realpage Support jobs look for? The top searched job categories for Realpage Support jobs are:
Realpage Support jobs near you
Sr. AI Engineer

Sr. AI Engineer

RealPage, Inc.

Richardson, TX • On-site

$94.90K - $130.30K/yr

Full-time

Posted 27 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

167th of 183 rated software companies

Job description

Job Summary:
RealPage, Inc. is seeking a Sr. AI Engineer to support the entire scope of application development. The role involves assisting with design, monitoring performance, and defining requirements for source code, as well as mentoring junior developers and contributing to product implementation.
Responsibilities:
• Will work with Development Team to assist with design process of application software
• Will have responsibility for one or more technical aspects of development
• Help create documentation with regards to application architecture, design steps, integration processes, and testing processes
• Contribute to the development and implementation of RealPage Product
• Participate in routine product builds.
• Participate in design and code reviews.
• Participate in internal testing to identify problems early, perform error and stress scenarios.
• Identify and recommend where new technologies may be incorporated
• Will work with Business Analysts to aid in the design of the system
• Mentor junior developers
Qualifications:
Required:
• 7+ years’ experience with mastery of OO analysis design principles, design patterns, SOA and distributed architecture patterns
• 10+ years’ experience with the following technologies: C#, .NET 3.5+, MVC 3.0, JQuery, T-SQL
• System performance tuning, supportability and logging experience with tools such as OpNet, SCOM, or FogLight.
• 5+ years of system level, application level and database level performance management.
• 4-year college degree in Computer Science or equivalent experience
• 10+ years in the IT industry and a good understanding of the full life cycle of development
• Must be highly creative and have extremely strong problem-solving skills
• Must have good written and verbal communication skills and be comfortable presenting to development groups.
• Must have a thorough understanding of: how web applications are architected, how web servers and clients interact, the influence of software and hardware architecture on each other, Database design
• Must be accustomed to working with Microsoft Development environment
• Conducts research on emerging application development software products and packages, languages, and standards in support of development efforts
• Creates new open source packages and improves existing packages
• Go to resource for other developers on the team
Company:
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. Founded in 1998, the company is headquartered in Richardson, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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