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Realpage Support Jobs (NOW HIRING)

RealPage, Inc.

Senior Product Manager

Richardson, TX · Remote

$94K - $161K/yr

Coordinate product releases with the marketing, sales, development, support, and customer success teams. * Represent RealPage, internally and externally, in a positive and professional manner ...

RealPage, Inc.

Product Manager (Remote)

Richardson, TX · Remote

$85K - $145K/yr

... RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity.

RealPage, Inc.

Industry Principal V

Nashville, TN · On-site +1

$138K - $235K/yr

Overview RealPage is seeking a strategic and visionary Industry Principal, Smart Building to ... Launch Readiness - Partner with Product Marketing and cross-functional teams to support successful ...

RealPage, Inc.

Industry Principal V

Nashville, TN · On-site

Overview RealPage is seeking a strategic and visionary Industry Principal, Smart Building to ... Launch Readiness - Partner with Product Marketing and cross-functional teams to support successful ...

RealPage, Inc.

Product Manager (Remote)

Richardson, TX · Remote

... RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity.

RealPage, Inc.

Product Manager (Remote)

Richardson, TX · On-site +1

$85K - $145K/yr

... RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity.

RealPage, Inc.

Solutions Representative III

Richardson, TX · On-site

$74K - $127K/yr

RealPage is seeking a Solution Representative to support sales of SimpleBills, our industry-leading utility management platform serving student housing and single-family rental portfolios. This role ...

RealPage, Inc.

Solutions Representative III

Richardson, TX · Hybrid

$74K - $127K/yr

RealPage is seeking a Solution Representative to support sales of SimpleBills, our industry-leading utility management platform serving student housing and single-family rental portfolios. This role ...

Related

Sr. Occupancy Specialist

Berkeley, CA · On-site

$80K - $95K/yr

Coordinate with Compliance, Asset Management, and RealPage Support on regulatory matters, unit set aside changes, floor plan updates, and system corrections. * Ensure rent increases, interim ...

RealPage, Inc.

Sr. AI Engineer

Richardson, TX · On-site

$94K - $130K/yr

RealPage, Inc. is seeking a Sr. AI Engineer to support the entire scope of application development. The role involves assisting with design, monitoring performance, and defining requirements for ...

RealPage, Inc.

Solutions Representative III

Richardson, TX · Hybrid

$74K - $127K/yr

RealPage is seeking a Solution Representative to support sales of SimpleBills, our industry-leading utility management platform serving student housing and single-family rental portfolios. This role ...

RealPage, Inc.

Developer IV

Richardson, TX · On-site

RealPage, Inc. is seeking a Developer IV who will be responsible for supporting the entire scope of an application, including design, performance monitoring, and defining requirements for source code.

RealPage, Inc.

Resident Billing Analyst II

Richardson, TX · On-site +1

$56K - $95K/yr

The Billing Analyst II works directly with all internal and external personnel within RealPage ... Provide supplemental operational and tactical support to Operation team when bandwidth allows.

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Realpage Support information

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How much do realpage support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for realpage support in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

What does RealPage do as a company?

RealPage is a software company that provides property management solutions for the real estate industry, including tools for leasing, accounting, and maintenance. Support roles at RealPage involve assisting clients with software issues, troubleshooting, and ensuring smooth operation of their property management systems.

What are the key skills and qualifications needed to thrive as a Realpage Support specialist, and why are they important?

To thrive as a Realpage Support specialist, you need a solid understanding of property management processes, customer service experience, and familiarity with Realpage software solutions. Knowledge of ticketing systems, CRM platforms, and Realpage product certifications are typically required. Excellent problem-solving abilities, patience, and strong verbal/written communication skills help you effectively assist clients and resolve issues. These skills ensure efficient software support, enhanced user satisfaction, and contribute to the smooth operation of property management businesses.

What is Realpage Support?

Realpage Support refers to the customer service and technical assistance provided for RealPage software solutions, which are widely used in property management. RealPage Support helps users troubleshoot issues, understand features, and optimize their use of RealPage products such as accounting, leasing, and resident management tools. Support can be accessed through various channels, including phone, email, and online portals. The goal is to ensure clients can efficiently manage their properties and resolve any challenges quickly.

What are the most common challenges faced by Realpage Support specialists, and how can they effectively address them?

Realpage Support specialists often encounter challenges such as troubleshooting complex software issues, managing multiple service requests simultaneously, and ensuring timely communication with property management clients. To address these challenges, specialists benefit from strong problem-solving skills, familiarity with Realpage's suite of products, and the ability to prioritize tasks efficiently. Collaborating closely with internal technical teams and maintaining clear, professional communication with clients are also key to resolving issues quickly and maintaining high customer satisfaction.

What is the difference between Realpage Support vs Property Management Coordinator?

AspectRealpage SupportProperty Management Coordinator
CredentialsTechnical certifications, customer service skillsReal estate license, property management training
Work EnvironmentCall centers, remote support, software troubleshootingOn-site property offices, administrative tasks
Employer & IndustryReal estate software companies, property management firmsProperty management companies, leasing offices
Common Search/ComparisonCustomer support roles in real estate techProperty operations and leasing coordination

Realpage Support primarily focuses on providing technical assistance and customer service for real estate software solutions, often in a remote or call center setting. In contrast, a Property Management Coordinator handles on-site property operations, leasing, and tenant relations. While both roles serve the real estate industry, they differ in responsibilities, work environment, and required credentials.

What kind of customer support does RealPage offer?

RealPage Support provides technical assistance and troubleshooting for property management software used by clients in the real estate industry. Support is typically offered through phone, email, or live chat, and may include training, account management, and issue resolution to ensure smooth software operation.

Is RealPage a good place to work?

RealPage Support roles are part of a company that provides property management software solutions. Employees often cite a collaborative environment, opportunities for skill development, and the use of industry-standard tools. As with many companies, experiences can vary based on team and location.

Is there a lawsuit against RealPage?

There are no publicly reported lawsuits specifically targeting the RealPage support role. Legal actions involving the company are typically related to corporate or product issues rather than individual support positions. Job seekers should review official company statements or legal filings for the most current information.
More about Realpage Support jobs
What states have the most Realpage Support jobs? States with the most job openings for Realpage Support jobs include:
What job categories do people searching Realpage Support jobs look for? The top searched job categories for Realpage Support jobs are:
Realpage Support jobs near you
Infographic showing various Realpage Support job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 9% Internship, 65% As Needed, 2% Full Time, 14% Nights, and 1% Summer. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,198 per year, or $18.8 per hour.
Senior Product Manager

Senior Product Manager

RealPage, Inc.

Richardson, TX • Remote

$94K - $161K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

189th of 209 rated software companies

Job description

As Sr. Product Manager, you will act as a Screening expert who identifies product opportunities and enhancements based on client needs. The Sr. Product Manager bridges the gap between technical teams and business goals, combining technical expertise and product management skills to oversee products with significant technical complexity, from initial concept to final release. Utilizing a strong technical background, the Sr. Product Manager articulates end-user needs in the form of product requirements often tied to API’s and integration points with other RealPage solutions. The Sr. Product Manager must be able to communicate with architects, engineering, development, infrastructure, and networking teams to define product release requirements and test cases.


  • Ensure that technical solutions meet business needs and user requirements. Drive innovation by understanding technical constraints and opportunities.
  • Build and maintain the Product Roadmap at N+3 backlog status at all times with clearly articulated and prioritized technical product requirements/user stories.
  • Interact directly with end-user clients to understand and translate their business needs.
  • Represent RealPage as a Subject Matter Expert on competitive analysis and technical challenges within the Background Screening industry.
  • Assess and address technical risks. Understand and analyze data pipelines, algorithms, and automated systems to identify and deliver improved capabilities.
  • Use database queries to analyze performance indicators, evaluate data trends, and identify areas for improvement.
  • Explore new ways of improving existing services and products as a way of increasing profitability.
  • Provide product training, research documentation, and training material to sales & support teams to enable them to successfully sell and deliver the product.
  • Coordinate product releases with the marketing, sales, development, support, and customer success teams.
  • Represent RealPage, internally and externally, in a positive and professional manner

Required:

  • 5+ years experience at a software technology or SaaS company, preferably with a technical background
  • Experience with the following products/platforms: 
    • Product Management tools such as Azure TFS, Jira
    • Infrastructure and Integrations
    • Full stack software development
    • SQL
    • CoPilot
    • Claude
  • Understanding of engineering processes and technologies. Familiarity with agile methodologies and software development lifecycles.
  • Industry relevant knowledge (Multifamily, Self-storage, or Senior Housing, Real Estate, etc.)
  • Technical expertise in Screening domain who understands tech trends and how they affect the roadmap.
  • Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations.
  • Problem solving and analytical skills to navigate technical challenges.
  • Ability to translate business needs into technical requirements.
  • Bachelor’s degree in Business, Computer Science, Engineering, or equivalent.
  • Additional certifications such as Certified Product Manager (CPM) or Agile Certified Project Manager (ACPM) are nice to have.
  • Strong understanding of AI/ML technologies, limitations, and implementation challenges

#LI-AS2

#LI-REMOTE

SALARY AND BENEFITS

  • RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.


USD $94,700.00 - USD $161,300.00 /Yr.

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