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Realpage Support Jobs (NOW HIRING)

RealPage, Inc.

Solution Consultant

Richardson, TX · On-site

$70K - $120K/yr

Translate customer needs into solution designs aligned with RealPage product capabilities * Support implementation discovery, configuration, and deployment activities in partnership with Engagement ...

RealPage, Inc.

Solution Consultant

Richardson, TX · Hybrid

$70K - $120K/yr

Translate customer needs into solution designs aligned with RealPage product capabilities * Support implementation discovery, configuration, and deployment activities in partnership with Engagement ...

RealPage, Inc.

Solutions Architect I

Richardson, TX · On-site

$142K - $242K/yr

WHAT WE OFFER At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation ...

RealPage, Inc.

Solutions Architect I

Richardson, TX · On-site

$60.25 - $79.25/hr

WHAT WE OFFER At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation ...

RealPage, Inc.

Account Rep I

Richardson, TX · On-site

$28.84 - $39.66/hr

Partner cross-functionally with implementation and support teams to ensure client success * Maintain and grow relationships with existing and prospective RealPage clients * Build and maintain a ...

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · Remote

$17.84 - $30.43/hr

Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries. This is a fast-paced, service-focused role where you'll help ...

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · Remote

$17.84 - $30.43/hr

Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries. This is a fast-paced, service-focused role where you'll help ...

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · On-site

$17.84 - $30.43/hr

Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries. This is a fast-paced, service-focused role where you'll help ...

RealPage, Inc.

Account Rep I

Richardson, TX · Hybrid

$28.84 - $39.66/hr

Partner cross-functionally with implementation and support teams to ensure client success * Maintain and grow relationships with existing and prospective RealPage clients * Build and maintain a ...

RealPage, Inc.

Account Rep I

Richardson, TX · Hybrid

$28.84 - $39.66/hr

Partner cross-functionally with implementation and support teams to ensure client success * Maintain and grow relationships with existing and prospective RealPage clients * Build and maintain a ...

RealPage, Inc.

Acct Mgr II, Product

Richardson, TX · On-site

$70K - $120K/yr

... RealPage Utility Management Solutions. The SAM acts as the primary point of contact supporting growth, retention, engagement, and maintaining high customer satisfaction levels related to their ...

RealPage, Inc.

Acct Mgr II, Product

Richardson, TX · On-site

$70K - $120K/yr

... RealPage Utility Management Solutions. The SAM acts as the primary point of contact supporting growth, retention, engagement, and maintaining high customer satisfaction levels related to their ...

RealPage, Inc.

Acct Mgr II, Product

Richardson, TX

$70K - $120K/yr

... RealPage Utility Management Solutions. The SAM acts as the primary point of contact supporting growth, retention, engagement, and maintaining high customer satisfaction levels related to their ...

RealPage, Inc.

Senior Product Manager

Richardson, TX · Remote

$94K - $161K/yr

Coordinate product releases with the marketing, sales, development, support, and customer success teams. * Represent RealPage, internally and externally, in a positive and professional manner ...

RealPage, Inc.

Industry Principal V

Nashville, TN

$138K - $235K/yr

RealPage is seeking a strategic and visionary Industry Principal, Smart Building to represent our ... Launch Readiness - Partner with Product Marketing and cross-functional teams to support successful ...

RealPage, Inc.

Senior Product Manager

Richardson, TX · On-site +1

$94K - $161K/yr

Coordinate product releases with the marketing, sales, development, support, and customer success teams. * Represent RealPage, internally and externally, in a positive and professional manner ...

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Realpage Support information

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$27

How much do realpage support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for realpage support in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

What does RealPage do as a company?

RealPage is a software company that provides property management solutions for the real estate industry, including tools for leasing, accounting, and maintenance. Support roles at RealPage involve assisting clients with software issues, troubleshooting, and ensuring smooth operation of their property management systems.

What are the key skills and qualifications needed to thrive as a Realpage Support specialist, and why are they important?

To thrive as a Realpage Support specialist, you need a solid understanding of property management processes, customer service experience, and familiarity with Realpage software solutions. Knowledge of ticketing systems, CRM platforms, and Realpage product certifications are typically required. Excellent problem-solving abilities, patience, and strong verbal/written communication skills help you effectively assist clients and resolve issues. These skills ensure efficient software support, enhanced user satisfaction, and contribute to the smooth operation of property management businesses.

What is Realpage Support?

Realpage Support refers to the customer service and technical assistance provided for RealPage software solutions, which are widely used in property management. RealPage Support helps users troubleshoot issues, understand features, and optimize their use of RealPage products such as accounting, leasing, and resident management tools. Support can be accessed through various channels, including phone, email, and online portals. The goal is to ensure clients can efficiently manage their properties and resolve any challenges quickly.

What are the most common challenges faced by Realpage Support specialists, and how can they effectively address them?

Realpage Support specialists often encounter challenges such as troubleshooting complex software issues, managing multiple service requests simultaneously, and ensuring timely communication with property management clients. To address these challenges, specialists benefit from strong problem-solving skills, familiarity with Realpage's suite of products, and the ability to prioritize tasks efficiently. Collaborating closely with internal technical teams and maintaining clear, professional communication with clients are also key to resolving issues quickly and maintaining high customer satisfaction.

What is the difference between Realpage Support vs Property Management Coordinator?

AspectRealpage SupportProperty Management Coordinator
CredentialsTechnical certifications, customer service skillsReal estate license, property management training
Work EnvironmentCall centers, remote support, software troubleshootingOn-site property offices, administrative tasks
Employer & IndustryReal estate software companies, property management firmsProperty management companies, leasing offices
Common Search/ComparisonCustomer support roles in real estate techProperty operations and leasing coordination

Realpage Support primarily focuses on providing technical assistance and customer service for real estate software solutions, often in a remote or call center setting. In contrast, a Property Management Coordinator handles on-site property operations, leasing, and tenant relations. While both roles serve the real estate industry, they differ in responsibilities, work environment, and required credentials.

What kind of customer support does RealPage offer?

RealPage Support provides technical assistance and troubleshooting for property management software used by clients in the real estate industry. Support is typically offered through phone, email, or live chat, and may include training, account management, and issue resolution to ensure smooth software operation.

Is RealPage a good place to work?

RealPage Support roles are part of a company that provides property management software solutions. Employees often cite a collaborative environment, opportunities for skill development, and the use of industry-standard tools. As with many companies, experiences can vary based on team and location.

Is there a lawsuit against RealPage?

There are no publicly reported lawsuits specifically targeting the RealPage support role. Legal actions involving the company are typically related to corporate or product issues rather than individual support positions. Job seekers should review official company statements or legal filings for the most current information.
More about Realpage Support jobs
What states have the most Realpage Support jobs? States with the most job openings for Realpage Support jobs include:
What job categories do people searching Realpage Support jobs look for? The top searched job categories for Realpage Support jobs are:
Realpage Support jobs near you
Infographic showing various Realpage Support job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 9% Internship, 65% As Needed, 2% Full Time, 14% Nights, and 1% Summer. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,198 per year, or $18.8 per hour.
Customer Solution Architect II

Customer Solution Architect II

RealPage, Inc.

Richardson, TX • On-site

$70K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

189th of 209 rated software companies

Job description

Overview
As a Customer Solution Architect, you will work with customers and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ ROI and operational efficiency. The ideal candidate will have an entrepreneurial mindset, strong communication skills, isn't afraid of a spreadsheet, and thrives on taking ownership and driving success.
Responsibilities
PRIMARY RESPONSIBILITIES
  • Attentively listen to customers and leverage strong analysis/critical thinking capabilities to get to the root of a problem; take direct ownership of resolution, follow up/follow-through
  • Comfortably navigate complex organizations, and communicate and present to a wide range of customer constituencies from leasing staff to the C-Suite, adjusting the message to fit the audience
  • Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations and advise multifamily owners and operators on solution and operational best practices
  • Independently set and manage customer expectations that enhance the customer experience and mitigate potential risk
  • Partner with Sales, Delivery, Success, and Product Management to develop and recommend processes, systems, and documentation that create visibility and efficiency gains for customers and RealPage
  • Work cooperatively with others across the organization to achieve shared objectives

Qualifications
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
  • Customer-facing professional fluent with multifamily real estate technologies with a minimum of 3-4 years of experience in account management/support, product management/development, end-user communication
  • Bachelor's degree with a focus on Business, Marketing, Real Estate, or other applicable areas of study
  • Demonstrated proficiency in configuring and deploying SaaS-based applications that scale and prove ROI
  • Strong understanding of property management is required at both the corporate and property level
  • Ability to navigate people and data to find answers; strong persuasion skills/ability to overcome objections from a wide variety of personalities internally and externally
  • Goal, metric and results-oriented, with a strong sense of responsibility, accountability, and enthusiasm to enable empowered customers and partners
  • Proficient in Microsoft Office Suite (specifically Word, Excel, PowerPoint) and Customer Relationship Management (CRM) software such as Salesforce

PREFERED KNOWLEDGE/SKILLS/ABILITIES
  • Prior experience with RealPage products, including RealPage OneSite Leasing and Rents and/or Insurance products is strongly preferred
  • 2-3 years of experience as a Systems Administrator or related experience resulting in a deep understanding of RealPage solutions and third-party integrations
  • Project management experience/ability to lead business discovery workshops
  • Technical writing acumen and ability to author custom statements of work
  • Understanding of development life cycle, SQL queries, and ability to architect complex technical solutions
  • Experience planning, managing, and performing integration design, testing, and deployment

Salary and Benefits:
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $70,700.00 - USD $120,300.00 /Yr.

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