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Realpage Support Jobs (NOW HIRING)

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · Remote

$17.84 - $30.43/hr

Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries. This is a fast-paced, service-focused role where you'll help ...

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · On-site

$17.84 - $30.43/hr

Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries. This is a fast-paced, service-focused role where you'll help ...

RealPage, Inc.

Revenue Mgmt Advisor I

Richardson, TX · On-site

$85 - $145/hr

Build and maintain relationships with customers and internal RealPage staff. * Review pricing ... Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer ...

New

RealPage, Inc.

Revenue Mgmt Advisor I

Richardson, TX · Remote

$85K - $145K/yr

Build and maintain relationships with customers and internal RealPage staff. * Review pricing ... Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer ...

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · Remote

$17.84 - $30.43/hr

Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries. This is a fast-paced, service-focused role where you'll help ...

RealPage, Inc.

Account Rep I

Richardson, TX · Hybrid

$28.84 - $39.66/hr

Partner cross-functionally with implementation and support teams to ensure client success * Maintain and grow relationships with existing and prospective RealPage clients * Build and maintain a ...

RealPage, Inc.

Solutions Architect I

Richardson, TX

$60.25 - $79.25/hr

WHAT WE OFFER At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation ...

RealPage, Inc.

Solutions Architect I

Richardson, TX

$142K - $242K/yr

WHAT WE OFFER At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation ...

RealPage, Inc.

Manager Solution Consulting

Richardson, TX · On-site

$95 - $161/hr

The RARA Manager is responsible for understanding RealPage internal operations and maintaining a ... Support the team in planning and establishing go-live activities relative to solution integration ...

RealPage, Inc.

Account Rep I

Richardson, TX · On-site

$28.84 - $39.66/hr

Partner cross-functionally with implementation and support teams to ensure client success * Maintain and grow relationships with existing and prospective RealPage clients * Build and maintain a ...

RealPage, Inc.

Customer Solutions Arc I

Richardson, TX

$56K - $95K/yr

Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and ... account management/support, product management/development, end-user communication * Bachelor ...

New

RealPage, Inc.

D&A Consultant II

Richardson, TX · On-site

$94K - $161K/yr

... of D&A RealPage products. * Formulate and customize solution frameworks for successful implementations. * Train business partners, including senior management, to support Revenue Management ...

RealPage, Inc.

Customer Solutions Arc I

Richardson, TX · On-site

$56K - $95K/yr

Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and ... account management/support, product management/development, end-user communication * Bachelor ...

RealPage, Inc.

Senior Product Manager

Richardson, TX · Remote

$94K - $161K/yr

Coordinate product releases with the marketing, sales, development, support, and customer success teams. * Represent RealPage, internally and externally, in a positive and professional manner ...

RealPage

AR Specialist IV

Richardson, TX · On-site

$56 - $96/hr

... with RealPage North Star practices. * Quickly respond to customer requests including providing support to customers (both internally and externally) to effectively resolve collection issues ...

RealPage, Inc.

Customer Solutions Arc I

Richardson, TX

$56K - $95K/yr

Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and ... account management/support, product management/development, end-user communication * Bachelor ...

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Realpage Support information

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$27

How much do realpage support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for realpage support in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

What is Realpage Support?

Realpage Support refers to the customer service and technical assistance provided for RealPage software solutions, which are widely used in property management. RealPage Support helps users troubleshoot issues, understand features, and optimize their use of RealPage products such as accounting, leasing, and resident management tools. Support can be accessed through various channels, including phone, email, and online portals. The goal is to ensure clients can efficiently manage their properties and resolve any challenges quickly.

What are the key skills and qualifications needed to thrive as a Realpage Support specialist?

To thrive as a Realpage Support specialist, you need a solid understanding of property management processes, customer service experience, and familiarity with Realpage software solutions. Knowledge of ticketing systems, CRM platforms, and Realpage product certifications are typically required. Excellent problem-solving abilities, patience, and strong verbal/written communication skills help you effectively assist clients and resolve issues. These skills ensure efficient software support, enhanced user satisfaction, and contribute to the smooth operation of property management businesses.

What are the most common challenges faced by Realpage Support specialists, and how can they effectively address them?

Realpage Support specialists often encounter challenges such as troubleshooting complex software issues, managing multiple service requests simultaneously, and ensuring timely communication with property management clients. To address these challenges, specialists benefit from strong problem-solving skills, familiarity with Realpage's suite of products, and the ability to prioritize tasks efficiently. Collaborating closely with internal technical teams and maintaining clear, professional communication with clients are also key to resolving issues quickly and maintaining high customer satisfaction.

What is the difference between Realpage Support vs Property Management Coordinator?

AspectRealpage SupportProperty Management Coordinator
CredentialsTechnical certifications, customer service skillsReal estate license, property management training
Work EnvironmentCall centers, remote support, software troubleshootingOn-site property offices, administrative tasks
Employer & IndustryReal estate software companies, property management firmsProperty management companies, leasing offices
Common Search/ComparisonCustomer support roles in real estate techProperty operations and leasing coordination

Realpage Support primarily focuses on providing technical assistance and customer service for real estate software solutions, often in a remote or call center setting. In contrast, a Property Management Coordinator handles on-site property operations, leasing, and tenant relations. While both roles serve the real estate industry, they differ in responsibilities, work environment, and required credentials.

More about Realpage Support jobs

What states have the most Realpage Support jobs?

States with the most job openings for Realpage Support jobs include:

What job categories do people searching Realpage Support jobs look for?

The top searched job categories for Realpage Support jobs are:

Realpage Support jobs near you
Infographic showing various Realpage Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,198 per year, or $18.8 per hour.

Licensed Insurance Agent

RealPage, Inc.

Richardson, TX • Remote

$17.84 - $30.43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

227th of 247 rated software companies

Job description

 

Looking for a role where your customer service skills make a difference and where the company invests in you from day one? Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries. 

This is a fast-paced, service-focused role where you’ll help residents navigate their renters insurance policies with confidence ,while RealPage covers the cost of your insurance licensing and provides hands-on training to set you up for success. 


#

As a Licensed Insurance Agent I, you’ll be the first point of contact for residents calling in for help with their insurance policies. You’ll handle: 

  • High-volume inbound calls (50–80/day, peak seasons can be back-to-back) 

  • Policy servicing transactions including payments, billing questions, rewrites, and edits 

  • Website navigation and basic troubleshooting 

  • Select claims and coverage inquiries (within scope) 

  • Accurate documentation of every interaction in RealPage’s proprietary CRM 

  • Evaluating payment options and alternative arrangements when needed 

  • Delivering a high level of first-call resolution and customer satisfaction 

  • You’ll work in a structured contact center environment where attention to detail, multitasking, and time management are key. 
  • Paid Licensing & Training — We’ve Got You Covered 

RealPage will: 

  • Pay for pre-licensing education (52+ hours of self-paced learning completed during work hours) 

  • Cover up to two exam attempts 

  • Pay for licensing, renewals, and reimburse most continuing education costs 

  • Support you through fingerprinting and background requirements 

You must obtain your Property & Casualty Insurance License within 30 days of hire. 

 

Schedule Expectations 

  • Full-time, hourly role 

  • Flexible scheduling within Contact Center hours 

  • Saturday shifts required (2–3 Saturdays per 4-week schedule period) 

  • Overtime may be required during peak business needs 

  • Preference for Central or Eastern time zones (varied shift options including 9–6, 10–7, 11–8, 12–9 CT) 

#LI-JW1

#LI-REMOTE


  • Proven track record with 2+ years of customer service or call center experience, showcasing adaptability and strong interpersonal skills
  • Strong communication skills (verbal & written) 
  • Ability to type 30+ WPM while speaking with customers 
  • Comfortable navigating multiple systems and tools at once 
  • Detail-oriented, organized, and customer-focused 
  • Able to work in a high-volume, fast-paced environment 
  • Insurance experience is a plus—but not required 
  • Strong working knowledge of Microsoft Outlook, Word, and Excel 
  • Professional demeanor and commitment to confidentiality 
  • Ability to sit or stand for extended periods 
  • Willingness to learn quickly and adapt to new processes 

Salary and Benefits

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.


USD $17.84 - USD $30.43 /Hr.

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