Re Entry Program Manager Jobs in Phoenix, AZ (NOW HIRING)

Position Summary:

Responsible for ensuring high levels of student and faculty satisfaction, ensuring compliance with academic policies and procedures, recruiting, training, retaining, and developing outstanding instructors, and focusing on student retention.

Responsibilities:

We are specifically seeking candidates with:

• Direct field welding experience in structural, pipe, fabrication, industrial, manufacturing, or commercial welding environments
• Experience leading welding teams, apprentices, instructors, or shop operations
• Experience in technical training, workforce development, or skilled trades education
• Strong operational leadership and coaching abilities
• Comfort using technology platforms and CRM systems to track performance, communication, and student engagement
• Passion for developing future welders and supporting student success
• Responsible for correspondence to ensure syllabi goals and phase objectives are reached and to ensure the syllabi, lesson plans, and curriculum are followed
• Monitor all handouts, videos, and text curriculum to ensure they are up to date, applied correctly, and followed consistently among all instructors (Standard Curriculum)
• Help coordinate PAC meetings with the Director of Education and the Campus President and assist in implementing any changes that result from these meetings
• Organize with the Admissions Department, outside program in-services, program contests, competitions, and demonstrations to be given at recruiting events
• Attend industry-related association meetings and serve as a board member or volunteer in the local chapter, if applicable.
• Complete weekly and/or monthly reports as directed
• Identify potential problems and solutions through effective analysis of reports
• Attend all mandatory events, including graduation
• Ensure faculty utilize Canvas to support hybrid instruction by:
• Posting instructor bios and contact information
• Delivering weekly motivational announcements
• Supporting threaded discussions and timely student responses
• Using Canvas communication tools for student messaging
• Maintaining an online gradebook with feedback for assignments
• Ensure appropriate academic advising is conducted by instructors:
• Completion of mid-phase advisement for all students
• Advising students at risk or with inconsistent attendance
• Providing weekly updates on students under SAP to Student Services/DOE
• Advising students repeating courses and reporting progress
• Addressing and documenting any safety concerns
• Monitor and manage instructor performance metrics and development:
• Review monthly metrics such as attendance, retention, and rephase rates
• Document and discuss results with faculty
• Follow progressive discipline protocols
• Ensure faculty development plans and training requirements are met annually
• Lead faculty recruitment, training, and management efforts:
• Conduct interviews, hiring and onboarding for new faculty
• Ensure completion of required training programs (Max Knowledge, Interplay/OcuWeld, NFT101)
• Train and monitor attendance tracking using CourseKey
• Manage job postings and faculty load assignments within budget
• Evaluate and coach existing faculty for growth and compliance/review instructor metrics
• Complete timely instructor observations and performance reviews
• Conduct and manage quarterly End-of-Course faculty surveys:
• Complete surveys quarterly or more frequently as needed
• Review and discuss results with instructors
• Ensure minimum 80% survey completion rate
• Upload completed surveys to designated folders
• Manage student retention and satisfaction through:
• Analyzing drop/re-enter data and identifying trends
• Creating strategies to improve retention month-over-month
• Participating in weekly LDA and re-entry meetings
• Achieving retention goals and maintaining ACCSC completion standards (Overall 85%; Program 80%)
• Consistently attend curriculum meetings and contribute to updating curriculum to align with industry standards and emerging technologies
• Ensure all established timelines and deadlines are met across assigned responsibilities

Required Knowledge, Education and Experience:

Bachelor’s degree from four-year college or university and minimum two years’ experience in related field. Bachelor’s degree and a minimum of ten years related experience is strongly preferred.

For non-degree granting institutions, the individual in this role must have an educational background equal to or exceeding the maximum credential offered by the school.

For degree-granting institutions, the individual in this role must have an earned degree at least one level higher than the highest degree offered by the school.

People Responsibilities:

Directly supervises employees in the assigned program Education Department and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Physical Environment:

· Most work is performed in a temperature-controlled office environment

· Incumbent may sit for long periods of time at a desk or computer terminal

· Incumbent may use calculators, keyboards, telephone and other office equipment

· Stooping, bending twisting, and reaching may be required

· Some work may be completed in classroom or shop environment

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.