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Raypak Jobs (NOW HIRING)

The position supports Raypak / Rheem application projects within the Raypak Division. This position will serve our Raypak Division, located in Oxnard, CA. Responsibilities * Provide verbal and ...

The position supports Raypak / Rheem application projects within the Raypak Division. This position will serve our Raypak Division, located in Oxnard, CA. * Minimum of five (5) years of field service ...

This position will serve our Raypak Division, located in Oxnard, CA At Rheem, we are dedicated to bringing comfort to people's lives. As a leading global manufacturer of heating, cooling and water ...

This position will serve our Raypak Division, located in Oxnard, CA Responsibilities * Answer incoming customer phone calls and provide clear, accurate information regarding products, orders, and ...

This position will serve our Raypak Division, located in Oxnard, CA Responsibilities * Answer incoming customer phone calls and provide clear, accurate information regarding products, orders, and ...

Conduct analysis of proprietary Teal operating systems, electrical systems, and Raypak controls. * Evaluate, diagnose, and adjust static, dynamic, and manifold natural gas/propane pressures.

Conduct analysis of proprietary Teal operating systems, electrical systems, and Raypak controls. * Evaluate, diagnose, and adjust static, dynamic, and manifold natural gas/propane pressures.

This position will serve our Raypak Division , located in Oxnard, California. Responsibilities * SIOP: * Review and analyze product related data and maintain a general understanding of the status of ...

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Raypak information

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$48.5K

$97K

$139K

How much do raypak jobs pay per year?

As of Jun 12, 2026, the average yearly pay for raypak in the United States is $97,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a Raypak job?

A Raypak job typically refers to a position at Raypak, a company specializing in commercial and residential heating solutions, including boilers, water heaters, and pool heaters. Jobs at Raypak can range from manufacturing and engineering to sales and customer support. Employees may work in production, research and development, or service roles, depending on their expertise. If you're interested in working at Raypak, check their career listings for available positions.

What are some typical challenges faced by Raypak Service Technicians, and how can they be addressed?

Raypak Service Technicians often encounter challenges such as diagnosing complex system malfunctions, adapting to rapidly changing technologies, and managing emergency repair requests on short notice. Addressing these challenges requires staying current with Raypak training updates, leveraging resources like technical support hotlines, and maintaining organized schedules to prioritize urgent calls. Technicians also benefit from developing strong customer communication skills to effectively explain technical issues and solutions. By proactively sharpening both technical and interpersonal abilities, Raypak Service Technicians can provide excellent service and build trust with clients.

What are the key skills and qualifications needed to thrive in the Raypak position, and why are they important?

To thrive as a Raypak Service Technician, you need a solid understanding of HVAC systems, mechanical troubleshooting, and plumbing, usually supported by technical training or certification. Familiarity with diagnostic tools, Raypak-specific equipment, and reading schematics is essential for performing repairs and maintenance. Strong customer service, problem-solving ability, and time management skills distinguish top performers in this role. These abilities are crucial for ensuring reliable equipment performance, client satisfaction, and efficiency in servicing Raypak products.

What are the most commonly searched types of Raypak jobs? The most popular types of Raypak jobs are:
What states have the most Raypak jobs? States with the most job openings for Raypak jobs include:
Infographic showing various Raypak job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $97,037 per year, or $46.7 per hour.

Technical Support Representative II

Rheem

Oxnard, CA • On-site

$44K - $66K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Description
The Technical Support Representative II provides advanced technical assistance to customers via phone and electronic communication. This role is responsible for diagnosing and resolving both documented and undocumented service and installation issues, which may involve internal and external controls and integration with building automation systems. The position supports Raypak / Rheem application projects within the Raypak Division.
This position will serve our Raypak Division, located in Oxnard, CA.
Responsibilities
  • Provide verbal and written technical support to customers regarding product installation, service, repair, and general product inquiries.
  • Troubleshoot errors, diagnose technical problems, clearly explain findings, and initiate the repair process as required.
  • Interpret and explain warranty information to customers and coordinate with the Warranty Team when necessary.
  • Arrange returns for malfunctioning or defective products for repair or replacement.
  • Utilize computerized systems to track customer requests, troubleshoot issues, document resolutions, manage parts or spare inventory, and determine warranty eligibility.
  • Continuously learn and support Raypak residential products and systems.
  • Conduct follow-up communications to ensure issues are fully resolved.
  • Perform additional duties as assigned.

Qualifications
  • Minimum of five (5) years of field service experience performing field wiring, programming, commissioning, and integration of programmable logic controllers (PLCs), or equivalent experience as a Technical Support or Authorizations Representative within a technical or manufacturing environment.
  • Customer service experience within a technical or manufacturing setting.
  • Strong problem-solving skills with the ability to diagnose technical product issues.
  • Excellent written and verbal communication skills, with strong attention to detail and accuracy.
  • Ability to read, write, and comprehend technical instructions, diagrams, short correspondence, and memos.
  • Proficiency with computers and relevant software, including Microsoft Office Suite.
  • Ability to work effectively in a matrixed team environment.
  • Capable of supporting multiple products while prioritizing multiple tasks and projects simultaneously.

Preferred Qualifications
  • Bilingual in Spanish (preferred, not required).
  • Completion of vocational or technical education and/or relevant certifications in addition to prior work experience.

Additional Requirements
  • Ability and willingness to travel for required training and potential onsite troubleshooting if needed

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:
  • Adapting
  • Business Understanding
  • Collaborating
  • Communicating Effectively
  • Continuously Improving
  • Customer-Orientation
  • Developing Self
  • Focusing on Results
  • Influencing
  • Managing Relationships
  • Managing Work
  • Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
The pay scale of this role is $44,496 - 66,636. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.
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