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Quote To Cash Process Jobs in Indiana (NOW HIRING)

Amcor

Sales Support Specialist

Evansville, IN

$21.50 - $29/hr

Through Quote App, enter all product details, annual volume, bapplicable fees, MOQs, and any ... to cash process. Working to minimize repeatable errors by working with customer care and other ...

Amcor plc

Customer Care Analyst

Evansville, IN

Through close collaboration with internal teams and external partners, this role helps enable efficient order-to-cash processes and delivers reliable product information to customers.

Amcor

Customer Care Analyst

Evansville, IN · On-site

Through close collaboration with internal teams and external partners, this role helps enable efficient order-to-cash processes and delivers reliable product information to customers.

Amcor

Customer Care Analyst

Evansville, IN

Through close collaboration with internal teams and external partners, this role helps enable efficient order-to-cash processes and delivers reliable product information to customers.

Belt Power LLC

Account Manager

Greenwood, IN · On-site

$26 - $27/hr

Be the go-to contact for customers from quote to invoice * Work directly with outside sales ... Process quotes, orders, returns, and purchasing through our ERP system * Manage multiple priorities ...

WARE

Inside Sales Representative

New Albany, IN · On-site

... quote to completion. Prior experience as an Industrial Boiler-Burner Service Technician is a plus ... processing orders, and managing orders through delivery • Coordinate with internal departments to ...

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All JobsQuote To Cash Process JobsQuote To Cash Process Jobs in Indiana

Quote To Cash Process information

What is the quote to cash process?

The Quote to Cash (Q2C or QTC) process refers to the end-to-end business workflow that starts with creating a quote for a customer and ends with receiving payment for the delivered product or service. It encompasses all the steps from quoting, proposal management, configuring products or services, negotiating pricing, order management, invoicing, and revenue recognition. Efficient management of the QTC process helps organizations improve sales efficiency, reduce errors, and enhance customer satisfaction. Many companies use specialized software to automate and streamline these steps.

What are the key skills and qualifications needed to thrive in a quote to cash process role?

Success in the Quote to Cash process requires strong analytical skills, attention to detail, and a solid understanding of sales operations and order management, often supported by a background in business administration or finance. Familiarity with CRM and ERP systems like Salesforce and SAP, as well as experience with pricing tools and billing software, is typically essential. Excellent communication, problem-solving abilities, and a customer-focused mindset help professionals manage cross-functional collaboration and resolve issues efficiently. These skills ensure seamless revenue flow, accurate order fulfillment, and positive customer experiences throughout the sales cycle.

What are some common challenges faced in a quote to cash process role, and how can they be addressed?

Professionals in Quote to Cash roles often encounter challenges such as managing complex pricing structures, ensuring timely approvals, and maintaining data accuracy across multiple systems. Effective communication with sales, finance, and operations teams is crucial to resolve discrepancies and streamline workflows. Leveraging automation tools and staying updated on best practices can help address these issues, reduce errors, and improve overall efficiency within the QTC cycle.

What is the difference between Quote To Cash Process vs Sales Operations Specialist?

AspectQuote To Cash ProcessSales Operations Specialist
Primary FocusManaging the entire sales cycle from quoting to revenue collectionSupporting sales team with processes, tools, and data analysis
ResponsibilitiesPricing, contract management, invoicing, revenue recognitionSales data management, CRM administration, process optimization
Skills & CertificationsKnowledge of billing, finance, CRM systems; certifications like CPQ or ERP familiarityCRM tools, data analysis, communication skills; certifications in Salesforce or sales operations

While both roles support sales functions, the Quote To Cash Process focuses on executing the entire sales revenue cycle, whereas the Sales Operations Specialist primarily supports sales teams with tools, data, and process improvements to enhance efficiency.

What are popular job titles related to Quote To Cash Process jobs in Indiana?

For Quote To Cash Process jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Quote To Cash Process jobs in Indiana look for?

The top searched job categories for Quote To Cash Process jobs in Indiana are:

What cities in Indiana are hiring for Quote To Cash Process jobs?

Cities in Indiana with the most Quote To Cash Process job openings:

Quote To Cash Process jobs near you

Sales Support Specialist

Amcor

Evansville, IN

$21.50 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.


Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.


To learn more about playing for Team Amcor, visitwww.amcor.comILinkedInIGlassdoorIFacebook IYouTube

Job Description
This role is focused on performing transactional activities supporting customer service, sales operations, and finance to ensure proper systems recording of customer returns, new items set-up, sample requests, and quoting new items. This role will work alongside with the Customer Care Specialist to ensure flawless communication to the customers. The Sales Support Specialist may also be responsible for managing small to mid-tier accounts and servicing of those customers orders on-time and in-full.

Key Accountabilities

1. Order Entry-Ensures customer order is encoded (Automatic or Manual) accurately and on-time. Evaluates order quantity versus set minimum requirements.
2. Customer Incident Tracking - With the use of TICS (Tracking Incident Complaint System), process customer complaints such as invoice disputes, short deliveries, and/or returns to ensure timely and proper resolution for the customer.
3. New Item Creation - Facilitates creation of new finished goods item. This role also coordinates with the cross-functional team members for a timely completion of master data. Completion of this process would ensure the item would flow through the system from customer order entry to final invoice.
4. Sample Requests - Based on quantity and product line, enter request through applicable channel, Sample Lab or Plant. This role ensures timely production and shipment of samples to the requestor.
5. Quoting - Determine if request is eligible for quoting (not previously quoted to another supplier) and quantity meets MOQ (minimum order requirement). Through Quote App, enter all product details, annual volume, bapplicable fees, MOQs, and any additional tooling required for accurate pricing levels.
6. Regulatory, Specs, and Drawing Requests: Determine appropriate regulatory, specs, and drawings to retrieve and/or submit as requested by the customer.
7. ITrade - When required, maintains and troubleshoots EDI (Electronic data interchange) connectivity with customers within the order to cash process. Working to minimize repeatable errors by working with customer care and other areas as needed.

8. Customer Portal Maintenance - When required, this role is the point of contact for assigned external customer and third party online portals to provide accurate and up to date information to customers related to product inquires, returns, credits, and general inquiries.
9. Global Data Synchronization Network - When required, works closely with product line management, marketing, sales, and customer care to maintain Global Data Synchronization Network (GDSN) item attributes through OneWorldSync Portal. Perform new item upload and maintenance of existing items in the OneWorldSync Portal to meet GDSN requirements as outlined by existing and potential customers.

Additional Responsibilities not to exceed 30% of workload: Order Acknowledgement, Order Status Communication, Demand Management and Control, Order Fulfillment Process Improvement and Service Risks Mitigation.

Performance Measures: Success of this role will be measured by the following metrics...
1. TICS Item turnaround time
2. New Item Creation turnaround time
3. Sample Request turnaround time
4. Quoting turnaround Time
5. Order Entry Accuracy

Qualifications

Bachelor's Degree or Associate's Degree Preferred in Management, Sales, Marketing, or Supply Chain
1-2 years' experience in customer service in a fast moving consumer or manufacturing environment
Strongly preferred 1-2 years' experience working with ERP, Portals, and other Data Encoding and Interchange software
Proficiency in gathering, analyzing and interpreting data.
Proficient in Microsoft Excel and related Office applications
Effectively communicate with customers, both external and internal

Competencies
Excellent communication skills-verbal and written
Independent in working effectively with little supervision
Self-starting
Excellent attention to details
Comfortable working on repetitive tasks

OurExpectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor's quality, service, and innovation
  • Our investors benefit from Amcor's consistent growth and superior returns
  • The environment is better off because of Amcor's leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

  • Medical, dental and vision plans

  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

  • Company-paid holidays starting at 8 days per year and may vary by location

  • Wellbeing program & Employee Assistance Program

  • Health Savings Account/Flexible Spending Account

  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

  • Paid Parental Leave

  • Retirement Savings Plan with company match

  • Tuition Reimbursement (dependent upon approval)

  • Discretionary annual bonus program (initial eligibility dependent upon hire date)

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