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Queue Manager Jobs in Milwaukee, WI (NOW HIRING)

Raas Info Solutions Pvt Ltd

Desktop Support

Milwaukee, WI · On-site

$20 - $25.25/hr

... Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as ...

FIS

Analyst I, Product Technical Support

Milwaukee, WI · On-site

Coordinates with clients, relationship managers and other appropriate areas to ensure clients are ... queue and to discuss available service offerings. Reviews invoices, conducts periodic billing ...

Dentaquest

Workflow Data Analyst

Grafton, WI · On-site

... queue security, and other configuration data that drives claims processing. The Workflow Systems ... Manages and maintains configuration data required for core claims processing system settings.

Eaton

Agency Certification Engineer

Menomonee Falls, WI · On-site

$97K - $143K/yr

... queue. - Determine applicable standards (UL 60947 / UL 508, CSA, IEC 60947 series, and others) and define the test and evidence plan required for each listing. Task tracking & program management ...

New

TeamLogic IT

Project Engineer

Germantown, WI · On-site

... queue. * Status & Time Reporting: Keep project tasks, time entries, and status current in the PSA (AutoTask) so the Project Manager and leadership have accurate visibility into progress, capacity ...

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How much do queue manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for queue manager in Milwaukee, WI is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.87 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Milwaukee, WI?

For Queue Manager jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Milwaukee, WI look for?

The top searched job categories for Queue Manager jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Queue Manager jobs?

Cities near Milwaukee, WI with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,574 per year, or $20.9 per hour.

Desktop Support

Raas Info Solutions Pvt Ltd

Milwaukee, WI • On-site

$20 - $25.25/hr

Other

Posted 15 days ago

Job description

Hi, Hope you are doing well. I have an immediate requirement. Please let me know if you are interested in this role, and share your updated resume. Title : Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. Job Description As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: 302-286-9894 Email: Ravi.kumar@raasinfotek.com

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