ZipRecruiter

Log In

1

Queue Manager Jobs in Draper, UT (NOW HIRING)

Layton

Content & Production Manager

Sandy, UT · On-site

... the queue without a good reason. * Decide what gets made, in what format, and when. Brief it ... Lead and manage a team of two video producers and one photography coordinator day-to-day. Make sure ...

Awardco

Sr. Technical Program Manager

Lindon, UT

... queue. * Act as the "glue" between the requesting department and the Systems team. You manage the ... project timeline, unblock technical questions, and ensure the final delivery meets the original ...

Awardco

Sr. Technical Program Manager

Lindon, UT · On-site

... queue. * Act as the "glue" between the requesting department and the Systems team. You manage the ... project timeline, unblock technical questions, and ensure the final delivery meets the original ...

FairCom

QA Engineer

Sandy, UT · On-site

Self manage throughout each sprint, balancing testing thoroughness with clearing the Jira task queue. * Create or enhance small, Python, test programs that test code changes made by developers.

FairCom

QA Engineer

Sandy, UT · Hybrid

Self manage throughout each sprint, balancing testing thoroughness with clearing the Jira task queue. * Create or enhance small, Python, test programs that test code changes made by developers.

next page

Showing results 1-20

All JobsQueue Manager JobsQueue Manager Jobs in Draper, UT

Queue Manager information

See Draper, UT salary details

$11

$19

$40

How much do queue manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for queue manager in Draper, UT is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $19.76 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Queue Manager typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades, but these usually require significant experience, skills, or licensing. Most jobs with such high earnings without a degree involve entrepreneurship or commission-based income.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What jobs make $3,000 a month without a degree?

For a Queue Manager or similar roles, earning $3,000 a month without a degree typically requires experience, strong organizational skills, and possibly certifications in management or logistics. Many entry-level or related positions in customer service, warehouse operations, or retail management can reach this income level with time and performance, especially in high-demand industries or supervisory roles.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What job categories do people searching Queue Manager jobs in Draper, UT look for? The top searched job categories for Queue Manager jobs in Draper, UT are:
What cities near Draper, UT are hiring for Queue Manager jobs? Cities near Draper, UT with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Draper, UT as of May 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,345 per year, or $19.9 per hour.
Content & Production Manager

Content & Production Manager

Layton Construction

Sandy, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Job Description
Content & Production Manager
Story engine. Production Lead. Agency Partner.
Department: Marketing & Communications
Reports To: Corporate Marketing Director
Location: Sandy, UT, Phoenix, AZ, or Nashville, TN (100% in-office)
Travel: Moderate (15-20%--including on-site production at Layton project)
Layton Construction has been building some of the most complex commercial projects in the country since 1953. We have 16 offices, eight business units, and a reputation built one project at a time.
When we say we strive for excellence in everything we do, we mean everything. We're looking for a Content & Production Manager to run our content engine, and someone who checks these boxes:
  • Detail Oriented: Mediocrity doesn't fly with you. You sweat the small stuff. A poorly briefed shoot, a misaligned caption, a proof point that never makes it into the library. You catch it before it costs us something.
  • Business Development Mindset: You understand that content isn't arts and crafts. Every asset should be doing a job somewhere in the pursuit cycle. You think in terms of what we need to win, not just what looks good.
  • Extreme Ownership: You own your work from start to finish. No excuses, no ego.
  • Builder at Heart: You'd rather build something new than babysit something old. You're fired up about efficiency and can't wait to build an intake process, a proof point library, and a content repurposing framework.
  • Bold Go-getter: You move fast, stay organized, and never wait around for someone else to surface the story. You pick up the phone, get on a jobsite, and make it happen.
  • On-Set Presence: You know how to walk onto a construction site, earn the respect of the people there, and get a superintendent to tell their story with confidence. You don't need to touch the camera to run the shoot.

Everything we do in marketing exists to help Layton win work and attract the talent to deliver it. Your job is to run the content engine that makes that happen: directing our production team, managing our digital agency, owning our web presence, and making sure the right story reaches the right client at the right moment in the pursuit cycle.
You'll have direct impact on:
  • How well-positioned Layton is in target markets and with target clients before a pursuit begins.
  • Whether the content we produce is doing a job in the pursuit cycle or just taking up space.
  • The quality and strategic alignment of everything Layton produces: video, photo, written, web.
  • How consistently our 16 offices and business units show up in our content with one unified voice.
  • The strength of our proof point library and how effectively it feeds proposals, presentations, and campaigns.
  • The effectiveness of our digital agency partnership and paid amplification strategy.
  • Layton's digital presence and web experience.

What You'll Do:
Content Strategy
  • Own Layton's content strategy across video, photography, web, and written channels. Every asset you commission should be connected to a market positioning goal or an active pursuit. If it isn't, it isn't a priority.
  • Build and maintain the system that surfaces the right stories at the right time: a regular intake cadence with the regional marketing and business development teams that converts pursuit intelligence into a prioritized content production schedule.
  • Field and triage inbound content requests from across the organization. Assess each against active pursuit priorities and market goals, route to the right resource, and make sure nothing falls through the cracks or jumps the queue without a good reason.
  • Decide what gets made, in what format, and when. Brief it clearly. Route written content to the communications team for messaging and quality review. Keep the production calendar visible and current for everyone who needs it.

Production & On-Site Direction
  • Lead and manage a team of two video producers and one photography coordinator day-to-day. Make sure every production is well-briefed, strategically grounded, and delivered on time. You're responsible for the output, not just the schedule. As the team grows, this role may hire and onboard an additional video resource.
  • Travel to project sites to lead major productions: client testimonials, executive interviews, and on-camera content with project teams. Coach the story and make sure it lands.
  • Build and maintain a proof point library of case studies, project highlights, and video assets that pursuit teams can actually find and use. Build a repurposing framework so every asset works harder than a single post.
  • Oversee freelance video and photography vendors as needed to supplement in-house capacity on high-priority productions.

Agency Management & Digital Presence
  • Serve as the day-to-day contact for our digital agency, which owns paid social strategy and execution. Your job is to own the brief and the relationship: attend weekly meetings, translate pursuit priorities into campaign direction, approve content calendars, and report on ROI to the Marketing Director.
  • Own and maintain Layton's website: keep the portfolio current, upload content regularly, and ensure the site works as a credibility tool for clients evaluating us during a pursuit. Coordinate with our web developer on technical needs.

Cross-Team Coordination
  • Report directly to the Marketing & Communications Director, who provides strategic direction, owns budget decisions, and is your escalation point for agency and cross-functional issues. Day-to-day you operate with significant autonomy.
  • Work closely with the communications team to ensure content production aligns with active PR campaigns, thought leadership, and external messaging strategy. You originate and commission content assets. They own the voice and quality of everything written.
  • Partner with Creative Services to get content and design working in tandem rather than in sequence. Bring designers in early on campaigns and productions, provide platform-informed feedback on social graphics and visual media, and collaborate directly with designers and the agency on copy and content direction for paid ads. Ensure everything that goes out the door reflects the Layton brand consistently and intentionally.
  • Stay in close contact with the events and engagement team so content production aligns with project milestones, award submissions, and BD events across the project lifecycle.
  • Support HR and Safety teams periodically with content needs: recruitment storytelling, culture content, and safety communications that require video or photography production.

What You Bring
  • 6+ years in content strategy, content marketing, production management, or a related field; experience in a senior individual contributor or team lead role preferred
  • Proven experience leading or managing creative teams (video, photography, or similar)
  • Strong editorial instincts: you know what a good story looks like, you can brief it clearly, and you understand how to connect it to a business development goal
  • Comfortable on set and on a jobsite: you know how to put people at ease on camera and draw out the story that matters
  • Experience managing or closely partnering with external agencies or vendors, including ownership of briefs and performance reporting
  • Ability to build and maintain systems: intake processes, editorial calendars, content libraries, asset management workflows
  • Strong project management skills with the ability to keep multiple workstreams moving simultaneously
  • Experience managing websites on WordPress or similar CMS platforms
  • Deep understanding of how content supports B2B business development, long sales cycles, and relationship-driven markets
  • Strong communicator who can synthesize priorities from BD teams, regional leads, and senior stakeholders and translate them into clear creative briefs
  • B2B marketing experience required
  • Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or related field

Preferred
  • Construction, AEC, or professional services industry experience
  • Familiarity with capture planning processes and pursuit-based marketing (Winning on the Left or similar methodology)
  • Experience working alongside a paid social or digital advertising agency
  • Familiarity with social media platforms and organic content strategy (you don't own it, but you need to understand it)
  • Experience with video production workflows and post-production processes
  • On-camera interview or documentary-style production experience
  • Experience with Monday.com, Asana, or similar project management tools
  • Familiarity with Adobe Creative Suite
  • Experience building or managing a content asset library for sales enablement

Benefits: Layton Construction offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off, Time Away Benefits, Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program.
EEO Statement - Layton Construction is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
About Us
Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential.
Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.

Apply