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Queue Manager Jobs in Draper, UT (NOW HIRING)

ION Solar

Permitting Crew Member

Orem, UT

$15 - $17/hr

Communicate with all customers in the queue weekly to provide updates and answer questions ... Excellent time management skills with a proven ability to meet deadlines. * Ability to develop ...

Brex

Servicing Collections Associate

Salt Lake City, UT · On-site

$45K - $57K/yr

Experience using Salesforce Service Cloud, Salesforce Reporting, queue management, and Excel Functions * Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday Bonus ...

Buyerlink

Call Operations Analyst

American Fork, UT · On-site

... queue volume, quality score, and agent productivity. * Comfortable using call recording platforms, phone systems, CRM tools, spreadsheets, dashboards, and reporting tools. * Clear written and verbal ...

Medallion Bank

Funding Assistant

Salt Lake City, UT · Hybrid

Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs) * Monitor workflow and assign recreation loan files to ...

Medallion Bank

Funding Assistant

Salt Lake City, UT · On-site

Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs) * Monitor workflow and assign recreation loan files to ...

Medallion Bank

Funding Assistant

Salt Lake City, UT · On-site

Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs) * Monitor workflow and assign recreation loan files to ...

Medallion Bank

Funding Assistant

Salt Lake City, UT · On-site

Manage the Recreations (REC) Funding queue and coordinate between the Funding department, dealers, and Financial Service Providers (FSPs) * Monitor workflow and assign recreation loan files to ...

NRG Energy

Command Center Specialist

Lindon, UT · On-site

Administer workforce management systems and real-time operational processes to support customer experience and service level objectives * Monitor queue health, staffing performance, adherence ...

NEFCO

Warehouse Logistics Manager

Salt Lake City, UT · On-site

The Logistics Manager will be primarily responsible for all branch logistics activities relating to ... Monitor branch review queue * Monitor and respond to any inbound, outbound and/or product questions

NEFCO

Warehouse Logistics Manager

Salt Lake City, UT · On-site

The Logistics Manager will be primarily responsible for all branch logistics activities relating to ... Monitor branch review queue * Monitor and respond to any inbound, outbound and/or product questions

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Queue Manager information

See Draper, UT salary details

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How much do queue manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for queue manager in Draper, UT is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $19.76 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Draper, UT? For Queue Manager jobs in Draper, UT, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Draper, UT look for? The top searched job categories for Queue Manager jobs in Draper, UT are:
What cities near Draper, UT are hiring for Queue Manager jobs? Cities near Draper, UT with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Draper, UT as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $41,345 per year, or $19.9 per hour.

Permitting Crew Member

ION Solar

Orem, UT

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Ion Solar rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

34th of 54 rated home improvement suppliers and fitters

Job description

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country.

The Permit team contributes to Ion Solar by accurately and efficiently submitting permit applications, following up with jurisdictions to obtain approvals, and communicating clearly with the customer.

Duties/Responsibilities:

  • Submit all permit applications within 24 hours of hitting the queue
  • Follow up with accounts weekly to determine approval status
  • Communicate with all customers in the queue weekly to provide updates and answer questions.
  • Communicate with other departments clearly to determine what is needed to move the account forward.
  • Maintain both personal and team email - respond to all communication within 48 hours.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to develop solutions to difficult problems

Education and Experience:

  • A high school diploma or equivalent is required
  • Customer service experience required

Working Conditions:

Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.

Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.

Compensation/Benefits:

  • Competitive wages
  • Health/Vision/Dental Insurance
  • 401(k)
  • Paid time off and paid holidays
  • Paid birthday off

ION Solar is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

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