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Queue Management Jobs in Texas (NOW HIRING)

Light Edge

Managed Services Technician

Lewisville, TX · On-site

Ticket Queue Management * Documenting steps taken and relevant histories * Deploying servers, installing applications based on internal and external customer requests, setting up backups and ...

New

Light Edge

Managed Services Technician

Austin, TX · On-site

Ticket Queue Management * Documenting steps taken and relevant histories * Deploying servers, installing applications based on internal and external customer requests, setting up backups and ...

New

Light Edge

Managed Services Technician

Dallas, TX · On-site

Ticket Queue Management * Documenting steps taken and relevant histories * Deploying servers, installing applications based on internal and external customer requests, setting up backups and ...

New

Baker Hughes

KYC Director (M/F/D)

Houston, TX · On-site

  • Medical

  • Life

  • Retirement

Oversee day-to-day KYC operations, ensuring high standards of quality, efficiency, queue management, and SLA performance. * Lead, coach, and develop the KYC Analyst team to drive capability building ...

RealPage, Inc.

Supervisor, NOC - WhiteSky

Richardson, TX · On-site +1

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise assigned NOC agents during a designated shift, ensuring continuous monitoring, support coverage, incident response, and queue management in a 24/7/365 environment. * Monitor support queues ...

USAA

Workforce Management Analyst Senior

San Antonio, TX · Hybrid

$79K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partnering with Service Desk leadership to optimize staffing, scheduling, queue management, and overall operational performance. This includes forecasting and planning across multiple support ...

SWBC

Compliance Investigator II

San Antonio, TX

  • Medical

  • Retirement

Support departmental service levels through proactive queue management, timely case dispositioning, and accurate prioritization of time-sensitive reviews. Serious candidates will possess the minimum ...

SWBC

Compliance Investigator II

San Antonio, TX · On-site

  • Medical

  • Retirement

Support departmental service levels through proactive queue management, timely case dispositioning, and accurate prioritization of time-sensitive reviews. Serious candidates will possess the minimum ...

Baker Hughes

KYC Director (M/F/D)

Houston, TX · On-site

  • Medical

  • Life

  • Retirement

Oversee day-to-day KYC operations, ensuring high standards of quality, efficiency, queue management, and SLA performance. * Lead, coach, and develop the KYC Analyst team to drive capability building ...

RealPage, Inc.

Supervisor, NOC - WhiteSky

Richardson, TX · On-site

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise assigned NOC agents during a designated shift, ensuring continuous monitoring, support coverage, incident response, and queue management in a 24/7/365 environment. * Monitor support queues ...

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Showing results 41-60

All JobsQueue Management JobsQueue Management Jobs in Texas

Queue Management information

See Texas salary details

$27K

$45.1K

$64.7K

How much do queue management jobs pay per year?

As of Aug 15, 2026, the average yearly pay for queue management in Texas is $45,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $45,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in queue management?

To excel in Queue Management, you need strong organizational skills, attention to detail, and experience with customer service or operations management, often supported by a high school diploma or relevant experience. Familiarity with queue management software, CRM systems, and real-time monitoring tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure help professionals stand out in this role. These skills are crucial for maintaining efficient service flow, minimizing wait times, and ensuring a positive customer experience.

What are the typical challenges faced in a queue management role, and how can I prepare for them?

In a Queue Management position, you'll often encounter fluctuating customer volumes, high-pressure situations, and the need to balance fast service with accuracy. Preparing for these challenges involves developing strong multitasking skills, being adaptable to sudden changes, and familiarizing yourself with queue management technologies and reporting tools. Most workplaces offer training on specific systems and protocols, but proactive learning and staying organized can give you an edge. Additionally, collaboration with team members and clear communication are key for ensuring smooth operations, especially during peak hours.

What is queue management?

A Queue Management job involves overseeing the efficient flow of customers, requests, or tasks in a queue to minimize wait times and improve service delivery. Responsibilities may include monitoring queue systems, optimizing resource allocation, and implementing strategies to enhance customer experience. This role is common in industries like retail, healthcare, banking, and call centers, where managing customer traffic is crucial. Effective queue management helps reduce congestion, improve service efficiency, and enhance overall satisfaction.

What are popular job titles related to Queue Management jobs in Texas?

For Queue Management jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Queue Management jobs in Texas look for?

The top searched job categories for Queue Management jobs in Texas are:

Queue Management jobs near you
Infographic showing various Queue Management job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,089 per year, or $21.7 per hour.

Managed Services Technician

Light Edge

Lewisville, TX • On-site

Other

Posted 3 days ago

New

Job description

Administrator For Deploying And Configuring Operating Systems

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.

If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

This position is for a full-time Administrator for deploying and configuring various Windows and Linux Operating Systems. This position will be responsible for the VM creation, OS deployment, troubleshooting, and support of managed service customer environments, along with patching, and service layering. This position will require working with various internal stakeholders to understand requirements and deliverables.

Job Responsibilities:

Support Work

  • Ticket Queue Management
  • Documenting steps taken and relevant histories
  • Deploying servers, installing applications based on internal and external customer requests, setting up backups and monitoring.
  • Patch Deployment and troubleshooting.
  • Other duties as required

Required Skills:

  • Work experience of 3-5 years with a proven skill set across various Microsoft server platforms/integrations.
  • Proven ability to communicate at multiple levels of a mid-size to enterprise-level organization
  • Strong written and oral communication skills.
  • Ability to organize, prioritize, follow up and bring tasks to completion.
  • Basic experience with Linux platforms.
  • Basic knowledge of Active Directory (Design, Migration, Troubleshooting, Configurations)
  • Experience supporting environments running on a VMware ESXi
  • Solid troubleshooting methodology
  • Basic knowledge of DNS, Ports, Windows Firewall

Preferred Skills:

  • Experience leveraging RMM tools, HCL BigFix (or experience in SolarWinds N-able, ConnectWise Automate)
  • Experience using Windows Deployment Server
  • Experience using PowerShell
  • Windows Server Certifications (MCITP, MCP)

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

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