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Queue Management Jobs in Texas (NOW HIRING)

G2 Secure Staff

Queue Management

Irving, TX · On-site

$14.50 - $18.25/hr

... manager on duty and/or airport police personnel as needed. 7. Maintain alert and watchful observation of the high traffic areas. 8. Must successfully pass random tests conducted by the FAA/TSA ...

G2 Secure Staff, L.L.C.

Queue Management

Irving, TX

$14.75 - $17.75/hr

... manager on duty and/or airport police personnel as needed. 7. Maintain alert and watchful observation of the high traffic areas. 8. Must successfully pass random tests conducted by the FAA/TSA ...

Donato Technologies, Inc

SAP EWM/RTS Consultant

Irving, TX · On-site

$64 - $83.50/hr

RF integration and RF queue management ITS Mobile and custom screens * Working experience in the following areas of EWM: Centralized and Decentralized Warehouse management * Subcontracting process ...

Service Global, Inc

Server Administartor

Houston, TX · On-site

Virtualization awareness with primary focus on Nutanix and support-level knowledge of VMware ESXi/vCenter. * IT Service Management using ServiceNow, including ticket handling and queue management.

Capital One

Director, Fraud Queue Leader

Plano, TX · On-site

Director, Fraud Queue Leader The Anti-Money Laundering (AML) Group is a core risk function within ... This includes strategic ownership of the end-to-end case management lifecycle, from alert intake ...

Triumph Financial

Legal Operations Manager

Dallas, TX · On-site

These projects include primary management and oversight of the contracting dashboard and staffing queue for contracts flow in the department, interfacing with representatives in the department ...

Triumph Financial

Legal Operations Manager

Dallas, TX · On-site

These projects include primary management and oversight of the contracting dashboard and staffing queue for contracts flow in the department, interfacing with representatives in the department ...

CreditAssociates

Sales Performance Manager

Plano, TX · On-site

Experience supporting lead routing, queue management, sales funnel optimization, or contact strategy initiatives preferred. * Experience working cross-functionally with Analytics, Technology, QA, and ...

CreditAssociates

Sales Performance Manager

Plano, TX · On-site

Experience supporting lead routing, queue management, sales funnel optimization, or contact strategy initiatives preferred. * Experience working cross-functionally with Analytics, Technology, QA, and ...

Triumph Financial

Legal Operations Manager

Dallas, TX · On-site

These projects include primary management and oversight of the contracting dashboard and staffing queue for contracts flow in the department, interfacing with representatives in the department ...

CreditAssociates

Sales Performance Manager

Plano, TX · On-site

Experience supporting lead routing, queue management, sales funnel optimization, or contact strategy initiatives preferred. * Experience working cross-functionally with Analytics, Technology, QA, and ...

CreditAssociates

Sales Performance Manager

Plano, TX

Experience supporting lead routing, queue management, sales funnel optimization, or contact strategy initiatives preferred. * Experience working cross-functionally with Analytics, Technology, QA, and ...

Visa

Director, Global Supplier Maintenance

Austin, TX · On-site

$169K/yr

Lead and develop a globally distributed organization, establishing consistent approaches to queue management, workload balancing, backlog mitigation, escalation resolution, and service delivery ...

Visa

Director, Global Supplier Maintenance

Austin, TX

$169K/yr

Lead and develop a globally distributed organization, establishing consistent approaches to queue management, workload balancing, backlog mitigation, escalation resolution, and service delivery ...

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Queue Management information

See Texas salary details

$27K

$45.1K

$64.7K

How much do queue management jobs pay per year?

As of Jun 4, 2026, the average yearly pay for queue management in Texas is $45,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $45,200.00 per year, depending on experience, location, and employer.

What is a Queue Management job?

A Queue Management job involves overseeing the efficient flow of customers, requests, or tasks in a queue to minimize wait times and improve service delivery. Responsibilities may include monitoring queue systems, optimizing resource allocation, and implementing strategies to enhance customer experience. This role is common in industries like retail, healthcare, banking, and call centers, where managing customer traffic is crucial. Effective queue management helps reduce congestion, improve service efficiency, and enhance overall satisfaction.

What are the key skills and qualifications needed to thrive in the Queue Management position, and why are they important?

To excel in Queue Management, you need strong organizational skills, attention to detail, and experience with customer service or operations management, often supported by a high school diploma or relevant experience. Familiarity with queue management software, CRM systems, and real-time monitoring tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure help professionals stand out in this role. These skills are crucial for maintaining efficient service flow, minimizing wait times, and ensuring a positive customer experience.

What are the typical challenges faced in a Queue Management role, and how can I prepare for them?

In a Queue Management position, you'll often encounter fluctuating customer volumes, high-pressure situations, and the need to balance fast service with accuracy. Preparing for these challenges involves developing strong multitasking skills, being adaptable to sudden changes, and familiarizing yourself with queue management technologies and reporting tools. Most workplaces offer training on specific systems and protocols, but proactive learning and staying organized can give you an edge. Additionally, collaboration with team members and clear communication are key for ensuring smooth operations, especially during peak hours.
More about Queue Management jobs
What are popular job titles related to Queue Management jobs in Texas? For Queue Management jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Queue Management jobs in Texas look for? The top searched job categories for Queue Management jobs in Texas are:
Queue Management jobs near you
Infographic showing various Queue Management job openings in Texas as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,089 per year, or $21.7 per hour.
Queue Management

Queue Management

G2 Secure Staff

Irving, TX • On-site

$14.50 - $18.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Airline Passenger Line Controller

Maintain and monitor the airline passenger lines, purging them based on flight departures. Pull airline arrival sheets and triage the lines based on flight departures. Monitor the flight screens for last minute changes. The LCA must clearly communicate with passengers, the TSA, airline and airport authorities. Monitor the premium passengers abide by ADA laws and LAWA regulations.

Minimum Qualifications at Entry: Education and Experience 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. May be required to have HS diploma or GED if city ordinance mandates. 5. Previous customer service experience is required.

Physical and Mental Demands With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Must be able to walk constantly throughout the shift; up stairs inside and outside 3. Effectively communicate with the passengers; TSA, and airline personnel 4. Possess the tact to deal with all levels of employees and client representatives. 5. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 6. Must be able to lift, carry, and/or hold up to 70 lbs. 7. May be exposed to occasional loud noise levels. 8. May be exposed to hazards resulting from investigation of alarms or other irregularities. 9. Must pass pre-employment drug screen. 10. Must pass a pre-employment criminal background check. 11. Must be able to read, write, understand and carry out instructions in English. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 14. May be required to work weekends, overnight shifts and holidays.

Essential Functions: 1. Assist passengers to ensure they make their respective flights. 2. Monitor ADA rules and regulations are being adhered to. 3. Monitor and challenge all employees/clients in the area designated by client. 4. Ensure all persons/property entering and leaving the premises are properly authorized. Use the airport Challenge Procedures to investigate as warranted. 5. Respond timely within flight departure status working with the TSA to ensure the passengers are screened timely. 6. Immediately report any discrepancies, violations, incidents and concerns to the supervisor/manager on duty and/or airport police personnel as needed. 7. Maintain alert and watchful observation of the high traffic areas. 8. Must successfully pass random tests conducted by the FAA/TSA/Airport Police. 9. Never leave your work area without being properly relieved. 10. Answer telephones and radios in a polite and professional manner. 11. Must be able to operate a computer and access systems (where applicable). 12. Complete reports in detail and in a timely manner. 13. Must be familiar with all Governmental/Client/Company regulations. 14. Keep supervisor informed of needs and problems in assigned areas. Maintain cleanliness of immediate work area and report maintenance needs. 15. Project a professional image and respond to inquiries from clients, staff and public in courteous manner. 16. Attend meetings and in-service as required. 17. Utilize appropriate communication channels and maintain records, report and files as required. 18. Must be in proper uniform or business attire as directed by company officials. 19. Identification badges must always be visible. 20. Must adhere to company policies and procedures as well as participate in achievement of company objectives. 21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 22. Perform other duties as requested.

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