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Queue Coordinator Jobs in Michigan (NOW HIRING)

mSupply

Counter Sales

Ann Arbor, MI · On-site

$23 - $29/hr

Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment. * Maintains ... and queue updates. * Performs additional duties and responsibilities as assigned to support ...

Trinity Health

Medical Receptionist I

Ann Arbor, MI · On-site

$16.25 - $19.50/hr

Works the daily Work Queue (WQ). 10.May oversee that daily payment and charge posting balancing is ... For non-English speaking patients, coordinates translation services to be provided only by ...

Kratos Defense

Manufacturing Engineer

Auburn Hills, MI · On-site

$69K - $89K/yr

... coordination with Engineering, Quality, and Configuration Management. * Identify production constraints, process bottlenecks, excessive queue time, rework, scrap, and other barriers to flow.

Kratos Defense

Manufacturing Engineer

Auburn Hills, MI · On-site

$69K - $89K/yr

... coordination with Engineering, Quality, and Configuration Management. * Identify production constraints, process bottlenecks, excessive queue time, rework, scrap, and other barriers to flow.

Davenport

(Student) Call Center Assistant

Grand Rapids, MI · On-site

$13.73/hr

... queue to monitor calls holding. * Maintain, process, and manipulate data on a personal computer ... Responsible for scheduling and coordinating appointments; blocks and unblocks schedules; documents ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

Kratos Defense

Manufacturing Engineer

Auburn Hills, MI

$69K - $89K/yr

Develop technically sound repair and rework instructions in coordination with Engineering, Quality, and Configuration Management. Identify production constraints, process bottlenecks, excessive queue ...

Marcone

Counter Sales

Livonia, MI · On-site

$16.50 - $20.25/hr

Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment. * Maintains ... and queue updates. * Performs additional duties and responsibilities as assigned to support ...

Marcone

Counter Sales

Ann Arbor, MI · On-site

$23 - $29/hr

Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment. * Maintains ... and queue updates. * Performs additional duties and responsibilities as assigned to support ...

My Michigan Health

Front Desk Specialist

Saginaw, MI · On-site

$14.75 - $18.75/hr

Coordinates with physician offices for Vanguard MRI cases, PMSA PET & MRI safety clearance. Monitor and manage hydration work queue. Certifications and Licensures N/A Required Education High school ...

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Queue Coordinator information

What is a queue coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a queue coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a queue coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.

What are popular job titles related to Queue Coordinator jobs in Michigan?

For Queue Coordinator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Queue Coordinator jobs in Michigan look for?

The top searched job categories for Queue Coordinator jobs in Michigan are:

What cities in Michigan are hiring for Queue Coordinator jobs?

Cities in Michigan with the most Queue Coordinator job openings:

Queue Coordinator jobs near you

Counter Sales

mSupply

Ann Arbor, MI • On-site

$23 - $29/hr

Full-time

Re-posted 28 days ago

Job description

About Munch’s Supply Munch’s Supply was founded in 1956 by Willard Munch, who wanted to develop a local source of electrical supplies for area contractors. Today, the company focuses exclusively on supplying heating, cooling and plumbing industry contractors with quality products, serving professionals in Illinois, Indiana and Michigan. For more than 65 years, Munch’s Supply has operated with a commitment to service as a leading distributor for trusted brands such as American Standard, Trane, Mitsubishi and Rheem. For more information, visit munchsupply.com.

The Counter Sales role delivers exceptional customer service through in-person, phone, and digital channels while supporting branch operations through order fulfillment, merchandising, and will-call assistance. This position also handles product inquiries, returns, and inventory management using company systems and tools.

Job Duties amp; Responsibilities

  • Provides exceptional customer service through timely, professional communication and resolution of inquiries.

  • Manages pricing, product availability, and order status via phone, email, fax, and in-person interactions.

  • Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment.

  • Maintains strong, solutions-oriented relationships with customers, vendors, and internal teams.

  • Completes all required training and applies knowledge effectively across branch operations.

  • Performs general warehouse duties while maintaining a clean, safe, and organized environment.

  • Uses appropriate PPE and conducts routine safety checks on equipment.

  • Communicates task status and updates with management throughout the workday.

  • Monitors and responds promptly to customer queues to ensure efficient service.

  • Sorts, stocks, and labels products accurately per established procedures.

  • Inspects returned and damaged goods for accuracy and condition.

  • Applies basic product knowledge to assist customers and support sales.

  • Sets up and maintains merchandise displays in line with company standards.

  • Adheres to inventory procedures for accurate tracking and reporting.

  • Verifies shipments and promptly reports discrepancies or errors.

  • Maintains proficiency in company systems for tasks such as data entry, messaging, documentation, and queue updates.

  • Performs additional duties and responsibilities as assigned to support evolving organizational needs.

Qualifications

  • High school diploma or GED equivalent.

  • Minimum 3 years of customer service experience.

  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

  • Strong aptitude for numerical analysis and mathematical operations.

  • Skilled in office technology, including computers, scanners, phones, and virtual meeting tools.

Physical Demands amp; Work Environment

This position may require over 40 hours per week and includes regular physical activity such as:

  • Lifting 25–50 lbs for up to 5 hours per day.

  • Operating forklifts and material handling equipment for up to 6 hours daily.

  • Frequent bending, squatting, kneeling, reaching, and twisting.

  • Prolonged use of hands, arms, and feet.

  • Periods of sitting, standing, and walking throughout the shift.

What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:

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