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Queue Coordinator Jobs in Michigan (NOW HIRING)

Healthrise

Part-time PB Anesthesia Coder

Farmington Hills, MI · On-site

$22.25 - $30.25/hr

Coordinates with Epic optimization and revenue cycle systems teams on charge routing, work queue configuration, and recurring edit patterns affecting anesthesia coding throughput. Quality, Compliance ...

mSupply

Counter Sales

Livonia, MI · On-site

$15 - $18.75/hr

Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment. * Maintains ... and queue updates. * Performs additional duties and responsibilities as assigned to support ...

mSupply

Counter Sales

Ann Arbor, MI

$23 - $29/hr

Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment. * Maintains ... and queue updates. * Performs additional duties and responsibilities as assigned to support ...

Lending Force, LLC

Recruiter

Troy, MI · On-site

$60K - $95K/yr

Work an inbound queue that's already full, and call candidates the day they apply, not the week ... This is a high-volume, call-heavy role, not a coordinator seat. * Experience hiring for commission ...

Davenport

(Student) Call Center Assistant

Grand Rapids, MI · On-site

$13.73/hr

... queue to monitor calls holding. * Maintain, process, and manipulate data on a personal computer ... Responsible for scheduling and coordinating appointments; blocks and unblocks schedules; documents ...

Trinity Health

Medical Receptionist I

Ann Arbor, MI · On-site

$16.25 - $19.50/hr

Works the daily Work Queue (WQ). 10.May oversee that daily payment and charge posting balancing is ... For non-English speaking patients, coordinates translation services to be provided only by ...

Kratos Defense

Manufacturing Engineer

Auburn Hills, MI · On-site

$69K - $89K/yr

... coordination with Engineering, Quality, and Configuration Management. * Identify production constraints, process bottlenecks, excessive queue time, rework, scrap, and other barriers to flow.

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Queue Coordinator information

What is a queue coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a queue coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a queue coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.

What job categories do people searching Queue Coordinator jobs in Michigan look for?

The top searched job categories for Queue Coordinator jobs in Michigan are:

What cities in Michigan are hiring for Queue Coordinator jobs?

Cities in Michigan with the most Queue Coordinator job openings:

Queue Coordinator jobs near you

Clinic Service Representative Lung Cancer

Henry Ford Health

Detroit, MI • On-site

$16 - $20.25/hr

Other

Posted 3 days ago

New

Henry Ford Health rating

6.9

Company rating: 6.9 out of 10

Based on 576 frontline employees who took The Breakroom Quiz

420th of 898 rated healthcare providers

Job description

Clinic Service Representative - Henry Ford Health

Job Title

Clinical Service Representative (Lung Cancer Screening Program) Join a compassionate and highly specialized team at Henry Ford Health supporting a centralized lung cancer screening program serving 13 accredited sites and potentially expanding into broader regional networks. This remote position plays a critical role in patient coordination, record management, and scheduling—but may transition to an onsite setting in the future. Monthly onsite team meetings are held to maintain collaboration and excellence.

The ideal candidate thrives in a high-volume, patient-facing environment and is driven by empathy, precision, and flexibility. This role functions more like a unit secretary, navigating healthcare records, documenting encounters, and coordinating multidisciplinary care pathways for patients aged 50–77.

Key Competencies & Expectations Include:

Patient Communication & Compassion:

Conduct up to 40 calls/day, often with older adults and high-emotion conversations

Scheduling Expertise:

Manage radiology-based appointment coordination, patient record creation, and work queue follow-up Healthcare

System Navigation:

Work across Epic, Eon tracking, Teams, and Webex; Epic experience preferred Team Collaboration &

Flexibility:

Rotate weekly between main phone line, follow-ups, and returning patient management Multidisciplinary

Coordination:

Support clinical teams including pulmonology, oncology, and radiology Attention to Detail & Autonomy: Independently handle documentation, call tracking, and problem resolution Organizational Reliability:

Monday–Friday, 8:00 AM–4:30 PM

remote work with potential for onsite return Call Quotas & Accountability

Maintain daily call benchmarks; assist proactively when primary lines are quiet

Qualifications:
Qualifications

What You Will Need

Required Qualifications

  • _ CALL CENTER EXPERIENCE PREFFERED_
  • High School Diploma or equivalent.
  • Basic computer skills, including navigating software, email, and logging in/out of systems.
  • Ability to perform calculations and complete forms accurately.
  • Strong interpersonal skills for effective communication with patients, staff, and visitors.
  • Demonstrated ability to work with detailed information and multitask in a fast-paced environment.
  • Dependable, punctual, and able to work within a team setting.

Preferred Qualifications

  • Familiarity with a clinic environment.

What We Offer

Join a team where you can grow your career through collaboration, mission-driven work, and continuous learning opportunities. Be part of an organization that values your contributions and supports your professional development in a dynamic healthcare environment.

Join Our Team

Ready to make a difference? Apply now to become a Clinic Service Representative at Henry Ford Health!

What Henry Ford Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Henry Ford Health logo

About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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