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Quality Towing Jobs (NOW HIRING)

FirstLine Road Solutions

Driver - Light Duty

Sparks, NV · On-site

$25/hr

We are looking for quality towing operators to join our growing team. An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and ...

FirstLine Road Solutions

Driver - Light Duty

Sparks, NV · On-site

$25/hr

We are looking for quality towing operators to join our growing team. An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and ...

Cal-Nevada Road Solutions

Driver - Light Duty

Sparks, NV · On-site

$50K - $100K/yr

We are looking for quality towing operators to join our growing team. An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and ...

FirstLine Road Solutions

Driver - Light Duty

Tonopah, NV · On-site

$18 - $24.75/hr

We are looking for quality towing operators to join our growing team. An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and ...

FIRSTLINE ROAD SOLUTIONS, LLC

Driver - Light Duty

Buda, TX · On-site

$17.50 - $23.75/hr

We are looking for quality towing operators to join our growing team. An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and ...

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Quality Towing information

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How much do quality towing jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for quality towing in the United States is $28.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $34.62 per hour, depending on experience, location, and employer.

What is Quality Towing?

Quality Towing refers to a towing service provider that emphasizes prompt, reliable, and professional assistance for vehicles in need of roadside help or transportation. These companies typically offer services such as emergency towing, accident recovery, vehicle transport, and roadside assistance. The focus on 'quality' means they prioritize customer satisfaction, safety, and the proper handling of vehicles. Quality Towing companies often operate 24/7 and employ trained staff to ensure efficient and secure service. When choosing a towing provider, it's important to look for licensed, insured, and well-reviewed companies.

What are some common challenges faced by professionals in a Quality Towing position, and how can they be addressed?

One of the main challenges in a Quality Towing role is responding to calls efficiently while ensuring the safety of yourself and the vehicle being towed. This often involves dealing with adverse weather, traffic, or vehicles in difficult-to-access locations. Clear communication with dispatch, staying up-to-date on safety protocols, and regular equipment checks are essential for overcoming these challenges. Additionally, strong customer service skills help manage the stress of clients in distress, ensuring a positive outcome for all parties.

What is the difference between Quality Towing vs Roadside Assistance Technician?

AspectQuality TowingRoadside Assistance Technician
CertificationsDriver's license, towing certificationsDriver's license, basic repair certifications
Work EnvironmentRoadside, towing yards, highwaysOn-site repairs, roadside locations
Industry UsageAuto towing companies, roadside servicesEmergency roadside services, repair shops

While both roles involve roadside work, Quality Towing primarily focuses on towing vehicles, often requiring specialized driving and safety certifications. Roadside Assistance Technicians handle minor repairs and support on-site, with a broader skill set in vehicle maintenance. Understanding these differences helps customers find the right service for their needs.

What are the key skills and qualifications needed to thrive as a Quality Towing Operator, and why are they important?

To thrive as a Quality Towing Operator, you need a valid commercial driver's license (CDL), a good driving record, and knowledge of vehicle recovery and safety procedures. Familiarity with tow trucks, GPS navigation systems, and sometimes specialized certifications like WreckMaster are commonly required. Strong problem-solving skills, customer service orientation, and the ability to remain calm under pressure help operators handle diverse roadside situations effectively. These competencies ensure safe, efficient recoveries and high customer satisfaction in a demanding environment.
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Quality Towing jobs near you
Towing & Roadside Services Dispatch Coordinator in Day Shift

Towing & Roadside Services Dispatch Coordinator in Day Shift

Nk Towing & Roadside Services Inc

Vista, CA

$38K - $45K/yr

Full-time

Posted 22 days ago

Job description

Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development

NK Towing is a AAA Approved Company hiring for day-time dispatch positions. We are a FAST-paced company looking for self-starters who are quick learners, focused and require minimal supervision (after training).
Dispatcher Position - We will train YOU!

As a Dispatcher at NK Towing, you'll play an important role in helping AAA members during stressful situations. We're looking for someone who communicates clearly, stays calm under pressure, and can make smart decisionsespecially when responding to urgent roadside assistance calls.
A. Essential Duties and Responsibilities -- Dispatcher
  • Coordinate and dispatch multiple drivers to emergency roadside calls using mobile devices and computer software
  • Answers phones in a timely, friendly and professional manner; Investigates the needs of the caller to appropriately dispatch the best service vehicle and driver to meet the needs of the customer and the goals of the company
  • Dispatches calls based on the service(s) and the appropriate service truck needed to assist the customer
  • Complete report / paperwork, in timely and accurately; meet deadlines, collect driver documents daily, complete log sheets
  • Effectively communicate with others, provide accurate information
  • Keep accurate records of time of departure or dispatch, time of arrival (10-97) and time of call completion (10-98), tow destinations, all service call charges and/or additional charges
  • Strictly follows company processes for clearing calls, including complete and accurate documentation
  • Effectively use GPS tools to track the location of company vehicles to aid and assist in prompt service
B. Requirements for all Positions:
  • Excellent customer service skills and the ability to multi-task
  • Must be willing to work a flexible shift including weekends (Dispatcher)
  • Computer and typing skills.
  • Strong work ethic, self-motivated, and very organized
  • Strong desire to help people and solve challenging problems.
  • Ability to work well under pressure.
  • Ability to retain information and process constantly changing scenarios with attention to detail.
  • Have dependable transportation arrangements, be on time and regularly attend work shifts
  • smile and enjoy your work.
MINIMUM QUALIFICATIONS:
C. Experience:
  • Experience is a plus but not required.
D. Knowledge, Ability and Skill:
  • Must possess a good command of both oral and written language.
  • Ability to work alone and handle emergency situations calmly, promptly and efficiently.
  • Ability or Skill in typing, computers and record keeping.
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking
  • Capacity to learn communication system techniques.
  • Ability to maintain professional demeanor in challenging towing work environment.
If this describes YOU. . . Apply Today. Applications are accepted online or in person. We would love to meet you!
NK is located at 451 Olive Ave, Vista, CA 92083. We are available 9am-5pm- Monday-Friday for in-person applications.
About NK Towing & Roadside Services:

Join the NK Family and become a Tow Truck Driver, Battery Service Provider, Dispatcher or a member of our Transportation Office Team! NK offers emergency towing and emergency roadside assistance assistance services for AAA Members, Law Enforcement and the Public. If you want to become a AAA Mobile Battery Service Provider, a Professional Tow Truck Driver, or a Emergency Roadside Assistance Dispatcher, NK Towing is your top option.
With a full fleet of vehicles, we have been training and developing our Roadside Assistance Professionals to drive all kinds of light, medium and heavy duty trucks for more than 18 years. By joining NK Towing you will obtain new skills and learn new practices on how to provide a variety of customer solutions for Roadside dilemmas. These include: Battery Services, Lock-Outs, Fuel Deliveries, Tire Changes for our BSP Drivers and for our California Drivers: Auto Collision and Heavy Duty Towing, that includes RVs tows, buses, trucks, boats, storage containers and heavy equipment tows. You will also participate in AAA training and seminars on industry best practices and providing top-quality customer service to AAA customers. Join the NK Family of Roadside Assistance Professionals and you too will become a Roadside Hero!
NK Towing & Roadside Services is located in North County San Diego (Oceanside,& Vista)
*AAA Approved Service Providers and located in Vista, California