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How much do quality towing jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for quality towing in the United States is $28.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $34.62 per hour, depending on experience, location, and employer.

What is Quality Towing?

Quality Towing refers to a towing service provider that emphasizes prompt, reliable, and professional assistance for vehicles in need of roadside help or transportation. These companies typically offer services such as emergency towing, accident recovery, vehicle transport, and roadside assistance. The focus on 'quality' means they prioritize customer satisfaction, safety, and the proper handling of vehicles. Quality Towing companies often operate 24/7 and employ trained staff to ensure efficient and secure service. When choosing a towing provider, it's important to look for licensed, insured, and well-reviewed companies.

What are some common challenges faced by professionals in a Quality Towing position, and how can they be addressed?

One of the main challenges in a Quality Towing role is responding to calls efficiently while ensuring the safety of yourself and the vehicle being towed. This often involves dealing with adverse weather, traffic, or vehicles in difficult-to-access locations. Clear communication with dispatch, staying up-to-date on safety protocols, and regular equipment checks are essential for overcoming these challenges. Additionally, strong customer service skills help manage the stress of clients in distress, ensuring a positive outcome for all parties.

What is the difference between Quality Towing vs Roadside Assistance Technician?

AspectQuality TowingRoadside Assistance Technician
CertificationsDriver's license, towing certificationsDriver's license, basic repair certifications
Work EnvironmentRoadside, towing yards, highwaysOn-site repairs, roadside locations
Industry UsageAuto towing companies, roadside servicesEmergency roadside services, repair shops

While both roles involve roadside work, Quality Towing primarily focuses on towing vehicles, often requiring specialized driving and safety certifications. Roadside Assistance Technicians handle minor repairs and support on-site, with a broader skill set in vehicle maintenance. Understanding these differences helps customers find the right service for their needs.

What are the key skills and qualifications needed to thrive as a Quality Towing Operator, and why are they important?

To thrive as a Quality Towing Operator, you need a valid commercial driver's license (CDL), a good driving record, and knowledge of vehicle recovery and safety procedures. Familiarity with tow trucks, GPS navigation systems, and sometimes specialized certifications like WreckMaster are commonly required. Strong problem-solving skills, customer service orientation, and the ability to remain calm under pressure help operators handle diverse roadside situations effectively. These competencies ensure safe, efficient recoveries and high customer satisfaction in a demanding environment.
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Quality Towing jobs near you
Captains (Towing/Wire Experience)

Captains (Towing/Wire Experience)

McAllister Towing

Staten Island, NY • On-site

$758/day

Full-time

Posted 15 days ago

Job description

Job Description
McAllister Towing has provided superior tugboat service to New York Harbor since 1864, when Captain James McAllister, great-grandfather to current president Brian Buckely McAllister, bought his first sail lighter to carry cargo from Manhattan to Brooklyn. Today, McAllister's tugs provide a wide variety of services to the busy ports of New York and New Jersey, serving the most concentrated and affluent consumer market in the world and handling a significant part of the 16 million tons of cargo that passes through the port every year. In addition to ship docking services and general harbor assist work, New York based tugs are regularly employed in offshore towing along the entire East Coast.
McAllister is proud of its long history in New York Harbor and continues to provide its clients and customers with the highest quality service.
McAllister Towing of NY is seeking highly qualified Captains. Duties and Responsibilities are outlined below.
Captain:
Reports to:
  • The Captain reports to the General Manager or his/her designated representative.

Supervises:
  • The Captain is required to supervise all crewmembers of the vessel to which he/she is assigned.

Description of Duties:
  • Master of a tug or towing vessel.
  • Vessel Security Officer (VSO) in charge of implementing and maintaining the AWO Alternative Security Program.
  • Responsible to safely and efficiently operate and manage (performance of crew, vessel, and tow).
  • Serve as Officer in Charge of the Navigation Watch.
  • Assess and maintain vessel seaworthiness.
  • Ensure the availability and serviceability of required lifesaving equipment.
  • Verify the serviceability of all installed fire detection and firefighting systems and equipment.
  • Require accommodations to be maintained in safe, clean condition at all times.
  • Provide clear direction to subordinates.
  • Prepare periodic performance evaluations for subordinates.
  • Maintain vessel and crew readiness for emergency responses.
  • Conduct and report the results of periodic vessel audits and inspections.
  • Operate and maintain the assigned vessel in accordance with the quality, safety, security and environmental protection policies and procedures in the Vessel Operations Manual.
  • Organize and conduct required training, drills and exercises.
  • Complete, submit and maintain required records, logs and reports.
  • Ensure adequate vessel manning and watches.
  • Project a positive company image and maintain professional, amicable relationships with customers, pilots, terminal personnel and the public at all times.
  • Other duties as may be assigned by the General Manager or his/her designated representative.

Minimum Requirements:
  • Valid U.S. Coast Guard Merchant Mariner's Credential
  • Valid 200 Ton License as Master
  • Master of Towing
  • STCW Certification
  • Valid Radar Endorsement
  • First Aid/CPR
  • Fire Fighting Training
  • Valid TWIC card
  • NY Harbor Experience
  • Z drive/Twin Screw Tugboat Experience
  • Must pass pre-employment drug test
  • Must pass pre-employment physical

Preferred Requirements:
  • 1,600 Gross Tons Towing/Oceans

Physical Requirements:
The unpredictable, ever-changing and inherently dangerous nature of tug and towing operations require the Captain to be physically qualified to ensure his/her own safety, as well as that of the vessel and crew. Specific physical requirements include:
  • Adequate vision (i.e., absent any color blindness or impairment that cannot be corrected with prescription lenses).
  • Adequate hearing.• Capable of walking and standing on wet surfaces for extended periods of time.
  • Able to handle heavy lines and operate heavy machinery.
  • Ability to climb a 12-foot ladder without assistance.
  • Ability to hoist oneself up and over a 12-inch wide, 6-foot-high barrier.
  • Sufficient strength to:
    • Lift 100 lbs. from deck to waist level.
    • Lift 50 lbs. from deck to shoulder level.
    • Lift 35 lbs. from deck to overhead; and
    • Pull (drag) 120 lbs. at least 20 feet.

Salary: Day Rate: starting at $758 a day
FLSA Status
  • Exempt

*This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
Equal Employment Opportunity Employer:
We are an Equal Employment Opportunity ("EEO") Employer.
It has been and will continue to be a fundamental policy of McAllister Towing not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

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