Quality Rater Jobs in Tennessee (NOW HIRING)

The Quality Manager leads the plant’s quality function, ensuring products and processes meet customer, regulatory, and internal standards. This role owns the quality management system, drives continuous improvement, resolves quality issues at the root cause, and partners across functions to improve performance and align quality priorities with plant and enterprise objectives.

Leadership Expectations

The Quality Manager builds and leads a high-performing team grounded in trust, transparency, accountability, and results. This leader fosters open communication, encourages constructive conflict, aligns teams around clear commitments, and holds self and others accountable to enterprise outcomes. The ideal candidate demonstrates initiative, humility, and strong ownership while effectively influencing across all levels of the organization to translate strategy into disciplined execution and sustained performance improvement.

• Lead the implementation and continuous improvement of the Quality Management System (QMS).
• Lead plant-level Supplier Quality Assurance (SQA) strategies and systems.
• Lead Advanced Quality Planning (AQP) activities including PPAP, PFMEA, and control plans.
• Partner with production on SPC and process compliance.
• Ensure strong customer responsiveness through timely complaint resolution and corrective actions.
• Ensure delivered products meet Marvin’s quality expectations.
• Analyze quality data and drive targeted corrective actions.
• Reduce Cost of Poor Quality (COPQ) and product reorder rates.
• Partner with R&D and Manufacturing to improve product performance.
• Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Standardize and promote best practices across the organization to improve consistency, compliance, and operational excellence.
• Partner with enterprise initiatives across Marvin locations.
• Collaborate with Operations, Engineering, and Supply Chain to improve product and process quality.
• Train, coach, and develop team members on quality standards, procedures, problem solving, and best practices.
• Ensure documentation and records are accurate and compliant.
• Provide leadership and direction to quality team members; reinforce company values, safety standards, and 5S.

• Bachelor’s degree in a technical or business-related field.
• Master’s degree and operations experience preferred.
• 10+ years of progressive quality leadership in manufacturing.
• Knowledge of ISO, TS, IATF, or Baldrige standards.
• Experience with root cause tools (5 Whys, Fishbone).
• Proven ability to lead audits and corrective actions.
• Strong analytical, communication, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with APQP, PPAP, PFMEA, and SPC.
• Demonstrated continuous improvement capability using Lean, Six Sigma, and DOE.
• Strong initiative and self-direction.
• Organizational skills and experience managing budgets.
• Strong collaboration and interpersonal skills.
• High professionalism and strong attention to detail.
• Strong project management and follow-up skills.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Power BI).

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.