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Quality Outreach Coordinator Jobs in Rio Rancho, NM

Altamira NM

Service Coordinator

Albuquerque, NM · On-site

$18/hr

Gather and communicate family input regarding service quality. * Implement and monitor Family ... Develop, plan, lead, and participate in educational, training, and outreach activities, including ...

Alta Mira NM

Service Coordinator

Albuquerque, NM · On-site

$18 - $22.75/hr

Gather and communicate family input regarding service quality. * Implement and monitor Family ... Develop, plan, lead, and participate in educational, training, and outreach activities, including ...

Altamira NM

Service Coordinator

Albuquerque, NM · On-site

$18 - $22.75/hr

Gather and communicate family input regarding service quality. * Implement and monitor Family ... Develop, plan, lead, and participate in educational, training, and outreach activities, including ...

Altamira NM

Service Coordinator

Albuquerque, NM · On-site

$19.25 - $24.25/hr

Gather and communicate family input regarding service quality. * Implement and monitor Family ... Develop, plan, lead, and participate in educational, training, and outreach activities, including ...

UNMHSCHS

PATIENT CARE COORDINATOR

Albuquerque, NM · On-site

$17 - $22.25/hr

... efficient, quality patient care. Ensure adherence to Hospitals and department policies and ... TRAINING - Perform outreach/training with clinical areas to ensure process flow remains tight and ...

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All JobsQuality Outreach JobsQuality Outreach Coordinator JobsQuality Outreach Coordinator Jobs in Rio Rancho, NM

Quality Outreach Coordinator information

See Rio Rancho, NM salary details

$13

$23

$36

How much do quality outreach coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for quality outreach coordinator in Rio Rancho, NM is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $27.12 per hour, depending on experience, location, and employer.

What does a Quality Outreach Coordinator do?

A Quality Outreach Coordinator is responsible for promoting and ensuring quality standards within an organization or community program. They often act as a liaison between different departments or external stakeholders to communicate quality expectations, gather feedback, and implement improvement initiatives. Their role may include organizing training sessions, conducting audits, and tracking performance metrics. By coordinating outreach efforts, they help foster a culture of continuous quality improvement and ensure compliance with relevant regulations and standards.

What are the key skills and qualifications needed to thrive as a Quality Outreach Coordinator?

To thrive as a Quality Outreach Coordinator, you need expertise in quality assurance processes, data analysis, and outreach program management, often supported by a bachelor's degree in a related field. Familiarity with quality management software, CRM systems, and reporting tools is typically required. Strong organizational, interpersonal, and communication skills help you build effective relationships and coordinate initiatives across teams. These competencies ensure that outreach efforts meet quality standards, foster stakeholder engagement, and drive continuous improvement.

How does a Quality Outreach Coordinator typically collaborate with other departments to improve organizational processes?

A Quality Outreach Coordinator works closely with various departments, such as operations, customer service, and compliance, to identify areas for improvement and promote best practices. This role often involves organizing cross-functional meetings, facilitating feedback sessions, and developing communication materials to ensure everyone is aligned on quality standards and initiatives. By maintaining strong relationships and open lines of communication, the coordinator helps drive continuous improvement across the organization, ensuring that quality objectives are consistently met.

What is the difference between Quality Outreach Coordinator vs Quality Assurance Specialist?

AspectQuality Outreach CoordinatorQuality Assurance Specialist
Primary FocusEngaging communities, promoting quality programs, outreach effortsMonitoring, inspecting, and ensuring product or service quality
Work EnvironmentCommunity settings, outreach events, collaboration with stakeholdersManufacturing, healthcare, or service facilities, quality labs
Required CredentialsRelevant certifications, communication skills, outreach experienceQuality management certifications, technical knowledge, attention to detail

While both roles focus on quality, the Quality Outreach Coordinator emphasizes community engagement and outreach activities, whereas the Quality Assurance Specialist concentrates on inspecting and maintaining product or service standards. The roles differ mainly in their scope and work environment, but both require a strong understanding of quality principles.

What job categories do people searching Quality Outreach Coordinator jobs in Rio Rancho, NM look for?

The top searched job categories for Quality Outreach Coordinator jobs in Rio Rancho, NM are:

Quality Outreach Coordinator jobs near you

Care Coordinator - New Mexico ALB

RiverValley Behavioral Health

Albuquerque, NM • On-site

$21.53 - $25.99/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Coordinate specialty medical referrals and follow up to ensure members access recommended healthcare services.

  • Assist members with navigating Medicaid Managed Care Organizations (MCOs), healthcare benefits, and community resources to reduce barriers to care.

  • Maintain monthly contact with assigned members to monitor progress toward care plan goals and support ongoing engagement.

Job description

This Care Coordinator position is assigned to the CareLink Program and focuses on care coordination for individuals with behavioral health conditions and complex medical needs. Responsibilities include coordinating specialty medical referrals, assisting members with navigating Medicaid Managed Care Organizations (MCOs) and healthcare benefits, maintaining monthly member contacts to support progress toward care plan goals, and completing annual Comprehensive Needs Assessments to promote whole-person health and wellness.
Why Choose New Mexico Solutions?
New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.
We offer:
  • Competitive pay
  • Comprehensive benefits (health, dental, vision, Telehealth)
  • Paid time off + 9 holidays
  • Retirement plan options
  • Tuition reimbursement + free CEUs
  • Clinical supervision
  • Wellness & employee assistance programs
  • Mileage reimbursement for work related travel
  • Public Service Loan Forgiveness (PSLF) - eligible employer
  • Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program

Essential Functions:
  • Coordinates specialty medical referrals and follows up to ensure members access recommended healthcare services.
  • Assists members with navigating Medicaid Managed Care Organizations (MCOs), healthcare benefits, and community resources to reduce barriers to care.
  • Maintains monthly contact with assigned members to monitor progress toward care plan goals and support ongoing engagement.
  • Completes annual Comprehensive Needs Assessments and updates person-centered care plans based on identified behavioral, physical health, and social needs.
  • Providing individual interventions to develop or enhance a client's ability to make informed independent choices and increase independent functioning in the community
  • Providing skills building and support related care plan goals that address symptoms and barriers
  • Ensuring members and their identified supports have access to medical, behavioral health, pharmacology, and age appropriate resiliency and recovery support services
  • Participates in coordination, development, and implementation of person centered care planning, safety planning, and relapse prevention planning as indicated.
  • Demonstrating the ability to recognize and assess suicide potential and risk, physical health risk and provide appropriate responses in emergency/crisis situation.
  • Demonstrating the ability to recognize and identify symptoms of mental illness and substance use.
  • Participating as a member of a multi-disciplinary team approach to treatment and recovery.
  • Providing comprehensive outreach, engagement techniques, and follow up to all assigned individuals.
  • Demonstrating the ability to engage and develop rapport with individuals presenting with a variety of symptoms/presentations.
  • Providing services that are person-centered, culturally relevant, and are non-judgmental and welcoming to divers populations.
  • Documenting all services provided within expected time frames, meets service definitions and regulatory standards, is person-centered and meets quality improvement goals.
  • Documenting all services provided in a manner that meets service definitions, regulatory standards, and agency expectations.
  • Demonstrating excellent organizational skills and effective use of time management.
  • Consistently meets established client care measure expectation.
  • Participating in and completing all required training courses in an accurate and timely manner.
  • Attending and participating in supervision sessions and demonstrating the ability to apply supervisory recommendations to work performance.
  • Provides in on-call and crisis response/support responsibility as assigned.
  • Other: Completes other administrative support duties and special projects as developed and assigned.

Education and Experience:
  • Master's Degree in a human service-related field OR
  • Bachelor's degree in a human service-related field and 1-year relevant experience working with the target population preferred OR
  • High School Diploma or GED with a minimum of 3 years of experience working with the target population OR
  • Certified Peer Specialist (CPS) or Certified Family Specialist (CFS)
  • EXPERIENCE: Dependent on the type of education (see above). Entry-level position. Experience needs determined by hiring managers.
  • OTHER: Valid drivers' license and meets the driving privileges guidelines established in HR Policy 12.6 "Vehicle Safety and Client Transportation,"

Knowledge and Skills:
Demonstrated success in the following areas:
  • Ability to manage time to meet all deadlines.
  • Ability to recognize and identify symptoms of mental illness and suicide and risk potential and respond appropriately.
  • Good verbal and written skills.
  • Bilingual (English/Spanish) is preferred but not required.

Apply