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Quality Operations Manager Jobs in Reno, NV (NOW HIRING)

TruGreen

Branch Operations Manager (Reno)

Sparks, NV · On-site

Overseeing daily branch execution and operations, ensuring timely and quality service delivery ... Managing and leading branch staff, including hiring, training, performance evaluations, and ...

Panasonic

Quality Supervisor

Sparks, NV · On-site

Manage overall quality control plan inspections - compliance to tasks, actions around issues ... Excellent understanding of manufacturing operations * Able to influence change without direct ...

Home Depot

Operations Experience Manager

Reno, NV · On-site

Operations Experience Managers (Ops XM) are members of the store leadership team responsible for ... Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and ...

Google

Data Center Operations Manager

Reno, NV · On-site

$166K/yr

You will oversee the quality installation of server hardware and components and take charge of ... As a Server Operations Manager, you'll lead a team of skilled Data Center Technicians who are the ...

Google Inc.

Data Center Operations Manager

Reno, NV · On-site

$138 - $201/hr

About the job As a Hardware Operations Manager, you will manage a team of Data Center Technicians, overseeing the quality installation of server hardware and components, troubleshooting complex ...

Lincoln Electric

Quality Control Technician

Reno, NV · On-site

$26 - $29/hr

... in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential 'Linc ... The Quality Technician plays a key role in supporting compliance with applicable quality management ...

Lincoln Electric

Quality Control Technician

Reno, NV

$26 - $29/hr

... in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential 'Linc ... The Quality Technician plays a key role in supporting compliance with applicable quality management ...

Panasonic

Quality Supervisor - Nights

Sparks, NV · On-site

Manage overall quality control plan inspections - compliance to tasks, actions around issues ... Excellent understanding of manufacturing operations * Able to influence change without direct ...

Wesco

Supervisor - Operations Training

Reno, NV

You will establish and manage cross-training metrics to build workforce flexibility and skill depth across functions. You will partner with operations leadership to improve productivity, quality ...

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All JobsQuality Operations JobsQuality Operations Manager JobsQuality Operations Manager Jobs in Reno, NV

Quality Operations Manager information

See Reno, NV salary details

$38.4K

$90.8K

$138.1K

How much do quality operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for quality operations manager in Reno, NV is $90,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $109,700.00 per year, depending on experience, location, and employer.

How does a quality operations manager typically collaborate with other departments to maintain product standards?

A Quality Operations Manager works closely with departments such as production, supply chain, and R&D to ensure that product quality standards are consistently met. They often participate in cross-functional meetings to address quality concerns, analyze root causes of issues, and implement corrective actions. Effective communication and teamwork are essential, as the manager needs to align quality objectives with overall business goals and foster a culture of continuous improvement across teams.

What are the key skills and qualifications needed to thrive as a quality operations manager?

To thrive as a Quality Operations Manager, you need expertise in quality management systems, process improvement, and a background in engineering or a related field, often supported by a bachelor’s degree. Familiarity with ISO standards, Six Sigma or Lean methodologies, and quality management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help drive quality initiatives and foster a culture of continuous improvement. These competencies are crucial to ensuring product consistency, regulatory compliance, and operational excellence.

What is the role of a quality operations manager?

A quality operations manager oversees the implementation and maintenance of quality systems to ensure products and services meet company standards and regulatory requirements. They analyze processes, lead quality improvement initiatives, and often use tools like Six Sigma or ISO standards to enhance efficiency and compliance.
What are popular job titles related to Quality Operations Manager jobs in Reno, NV? For Quality Operations Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Quality Operations Manager jobs in Reno, NV look for? The top searched job categories for Quality Operations Manager jobs in Reno, NV are:
Quality Operations Manager jobs near you
Infographic showing various Quality Operations Manager job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $90,780 per year, or $43.6 per hour.

Branch Operations Manager (Reno)

TruGreen Limited Partnership

Sparks, NV • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

TruGreen rating

6.6

Company rating: 6.6 out of 10

Based on 245 frontline employees who took The Breakroom Quiz

19th of 36 rated gardening and landscaping

Job description

102278
605 Boxington Way, Sparks, Nevada 89434
TruGreen accepts applications on an ongoing basis.
Job Description
A Branch Operations Manager oversees the daily operations of a branch, ensuring efficiency, customer satisfaction, and regulatory compliance. They are responsible for managing staff, implementing operational policies, and achieving performance goals. Their role also includes monitoring performance metrics, identifying areas for improvement, and contributing to the overall success of the branch and the organization.
Core Responsibilities:
  • Operational Management: Overseeing daily branch execution and operations, ensuring timely and quality service delivery. Ensures that a safe workplace is provided for all associates by ongoing training and adherence to company policies. Prepares composite reports from individual reports of subordinates. Translate district-level goals into daily priorities at the branch level, ensuring alignment and focus. Supervise technician teams and handle local issue resolution. Lead daily huddles to surface field-level issues and reinforce coaching provided by District Manager
  • Staff Management: Managing and leading branch staff, including hiring, training, performance evaluations, and development. Recruits, interviews and selects personnel needed to efficiently staff the service function. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy. Plan and conduct new hire and on-going training for service personnel in customer service skills, technical skills, safety policies, and procedures.
  • Customer Service: Serve as the face of the branch for customer ensuring high levels of customer satisfaction through efficient service delivery and addressing customer inquiries and issues. Ensures branch-level processes enable positive customer relationships, and that employees engaging with customers are doing so in an appropriate way from a communication and content standpoint. Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations. Sets customer context for the team and assists the team in preparing required materials and presentations for interactions with the customer team
  • Compliance: Ensuring adherence to company policies, as well as federal, state, and local regulations. Monitors and ensures proper licensing of production staff.
  • Financial Management: Managing budgets, forecasts, and financial performance metrics for the branch.
  • Performance Analysis: Analyzing operational data to identify trends, challenges, and opportunities for improvement.
  • Strategic Implementation: Developing and implementing operational strategies to drive efficiency and optimize branch performance.
  • Team Leadership: Fostering a positive branch culture, promoting employee engagement, and driving team success. Monitors and positively impacts Associate Engagement and Culture Initiatives
  • Process Improvement: Identifying and recommending process improvements to enhance efficiency and profitability. Examines associate work for accuracy, neatness, and conformance to best practices as well as company policies and procedures.

Competencies:
  • Leadership and Management: Strong leadership skills to effectively manage and motivate a team.
  • Operational Expertise: A thorough understanding of branch operations and business processes.
  • Customer Service: Excellent customer service skills and a commitment to providing a positive customer experience.
  • Communication Skills: Strong verbal and written communication skills.
  • Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions.
  • Financial Acumen: Understanding of financial management principles and budgeting.
  • Problem-Solving: Ability to identify and resolve operational issues and challenges.
  • Compliance Knowledge: Familiarity with relevant regulations and compliance requirements.
  • Adaptability: Ability to adapt to changing business needs and implement new strategies.

Education and Experience Requirements
  • Associate's degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience.
  • 2+ years of supervisory management experience required.
  • Valid, permanent driver's license from state of residence.
  • Must be 21 years of age by date of hire.

Success Factors
Leadership and Team Management:
  • Guiding, mentoring, and inspiring the branch associates and Service Managers to achieve goals and foster a culture of success is crucial. Recruiting talented individuals, fostering collaboration, and promoting a positive work environment.

Operational Excellence:
  • Identify and eliminate inefficiencies and bottlenecks in workflows to improve productivity and quality. Utilizing systems and tools to optimize operations and track performance. Ensure adherence to company policies, industry regulations, and identifying and mitigating potential risks.

Customer Service Focus:
  • Ensure that our associates/managers provide a positive customer experience, promptly resolving issues, building strong relationships, and driving customer retention. Understanding customer needs by using resource generated feedback to personalize service and product offerings,.

Strategic Thinking and Decision Making:
  • Set clear objectives for associates/managers by defining measurable goals for the branch and aligning them with the company's overall strategy. Analyze operational and financial data to identify trends, opportunities for improvement, and inform strategic decisions. Being able to respond to changes in the market, industry and/or customers and overcoming challenges.

Communication and Interpersonal Skills:
  • Effectively conveying objectives and strategies, providing feedback, and creating a collaborative and inclusive work environment. Address conflicts promptly and professionally to maintain positive relationships and a healthy work environment. Foster strong relationships with associates, ops leadership, and customers.

Key Metrics
  • Service completion rate
  • On-time service rate
  • Branch NPS
  • Daily route efficiency
  • Safety and compliance metrics

Financial Targets
  • Meet daily revenue goals
  • Minimize service rework
  • Reduce overtime
  • Daily productivity metrics (e.g., stops/hour)

Key Capabilities
Individual
  • Team management and scheduling optimization
  • Frontline leadership
  • Service quality control
  • Issue resolution

Team
  • Tight coordination across technicians, scheduling, and customer service to deliver consistent outcomes
  • Customer interaction and service delivery discipline
  • Service quality and punctuality

Decision Rights
Owns
  • Daily schedules, technician dispatching, local team assignments
  • Technician supervision
  • Minor purchases

Influences
  • Branch hiring recommendations
  • Input on customer satisfaction programs
  • Local marketing activities and process improvements

Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.
TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.
Pay Ranges
$79,175.00 - $131,958.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TruGreen performs pre-employment testing.
To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

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