Quality Improvement Manager Jobs in Rochester, NY

American Packaging Corporation (APC) is one of the top flexible packaging converters serving customers throughout North America. We are always seeking to improve our operations, deliver more innovation and value, and give back to our local communities. Our longstanding success as custom flexible packaging suppliers has been fueled by our commitment to providing more innovation, more quality, and more responsive customer service, along with our strategic investments in the latest technology.

LOCATION: Chili, NY & Rochester, NY

SUMMARY: Responsible for overall statistical process control software setup by safely performing all testing procedures and ensuring conformance to established specifications. Additionally, manage shift quality improvement initiatives through training, awareness, and analysis of facts and data. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Participate in training, embrace concepts of and actively practice the STOP Safety Program fundamentals to aid American Packaging Corporation’s efforts to achieve a zero accident rate.
• Implementation of SPC Software Package.
• Analyze trends in production/process data through statistical evaluation methods.
• Determines test objectives and standards by studying software requirements; writing test cycle plans, test cases, and test scripts.
• Meets test objectives by determining testing methods, cycles, phases, and conditions; setting up testing environment and equipment.
• Identifies software capability and reliability by conducting functional, system, and performance tests and resolves testing problems.
• Completes tests by training and directing others that will use the system.
• Maintains testing database by developing defect tracking and regression testing information requirements; designing information system; enters test outcomes; secures data.
• Reports test outcomes by collecting, analyzing, interpreting, summarizing, and displaying data; recommending software changes.
• Maintains test environment by developing test environment; enforcing and complying with procedures, rules, and regulations.
• Assist Quality Assurance Manager in determining Process Capabilities within the Laboratory and out on the Production Floor.
• Assist with raw material and/or quality issues; i.e., completion of and facilitation of reject/hold forms, supplier certification, customer complaint investigations, etc.
• Maintain Manufacturing Specifications and Operating Specifications.
• Analyze and Recommend Optimal QA Testing Requirement.
• Support Process/Product Trials through active involvement with Suppliers/Vendors, Customers, Manufacturing and Technical.
• Maintain a safe and organized laboratory area.
• Review and accurately file all production test data.
• Maintain and update Raw Material Specification files.
• Review, verify and file all Supplier Certifications.
• Prepare, verify and submit requested COA’s for customers.
• Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.).
• Strictly adhere to all company uniform guidelines.
• Any other duties as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• EDUCATION and/or EXPERIENCE: Bachelor’s degree (B.A.) from a four year college or university, preferably in Statistics, with interest in aspects of Math, Computer Science and Engineering. In addition, candidates with experience in Test Driven Development (TDD), strong knowledge and understanding of test methodologies, demonstrated technical ability to understand test code and familiarity with quality assurance processes/procedures is preferred. Also, experience preferred with SQL, Microsoft Office Suite and SPC software programs such as Zontec, WinSPC, STAT Graphics, etc. Ability to work in a fast paced, rapidly changing environment with minimum supervision.
• LANGUAGE SKILLS: The ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, SOPs and governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra and statistical process control. Ability to measure accurately using a graduated ruler.
• REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to sit, reach with hands and arms, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.

This position may require manual lifting not to exceed 50 lbs – reference your department-specific JHA (job hazard analysis) for departmental lifting restrictions. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, depth, and color vision. Employee must also be able to taste/smell.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to wet/humid conditions due to manufacturing plant not being air conditioned.

• The noise level in the work environment is usually moderate.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position please contact our Human Resources department at ACareers@ampkcorp.com.