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Qa Technical Support Jobs (NOW HIRING)

Perficient

AI QA Architect & Strategist

Alpharetta, GA · On-site

Provide expert guidance during delivery, supporting technical architects, QA leads, and development teams in implementing AI QA solutions and resolving complex technical issues. * Understand business ...

Yulista Holding, LLC

... Aviation Quality Assurance Technical Inspector (UH-60) is responsible for providing full on-site ... Areas for support to be provided include completion of all maintenance test flights on AFTD ...

LESLIES POOLMART INC

IT QA Technical Lead

Phoenix, AZ · On-site

Support performance, load, and security testing efforts. * Drive continuous improvement in QA processes and tools. Qualifications: * 5+ years of experience in QA, with significant emphasis on POS.

PEOPLE TECHNOLOGY AND PROCESSES LLC

Prepare for and support internal/external audits, assessments, and inspections; develop dashboards ... Conduct quality reviews of technical documentation, plans, test results, change requests, and ...

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Qa Technical Support information

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How much do qa technical support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for qa technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a QA Technical Support?

A QA Technical Support specialist is a professional who combines quality assurance (QA) practices with technical support responsibilities. They are responsible for assisting customers or end-users with product issues, troubleshooting technical problems, and ensuring that software or hardware meets quality standards. This role often involves testing products, documenting bugs, communicating with development teams, and guiding users through solutions. QA Technical Support specialists play a crucial role in maintaining customer satisfaction and product reliability by bridging the gap between users and technical teams.

How does a QA Technical Support professional typically interact with development and product teams to resolve issues?

QA Technical Support professionals play a vital role in bridging the gap between end users and the development team. They regularly communicate bug reports, technical issues, and user feedback to developers, often participating in meetings or using ticketing systems to ensure issues are clearly documented and prioritized. Collaboration is key, as they may work closely with product managers to clarify requirements and with testers to reproduce issues. This teamwork helps ensure product quality and efficient resolution of technical challenges.

What are the key skills and qualifications needed to thrive as a QA Technical Support, and why are they important?

To thrive as a QA Technical Support, you need a solid understanding of software testing methodologies, troubleshooting, and a relevant technical background, often supported by a degree in computer science or related experience. Familiarity with bug tracking systems, test management tools, and knowledge of SQL or scripting languages are typically required. Strong analytical thinking, clear communication, and patience help professionals excel when resolving client issues and collaborating with development teams. These skills ensure accurate issue resolution, efficient workflow, and high customer satisfaction in technical environments.

What is the difference between Qa Technical Support vs Qa Analyst?

AspectQa Technical SupportQa Analyst
Required CredentialsCertifications in QA tools, basic technical skillsCertifications in QA methodologies, analytical skills
Work EnvironmentSupport teams, technical troubleshootingTesting environments, data analysis
Employer & Industry UsageIT companies, software firmsSoftware development, IT services

Qa Technical Support focuses on troubleshooting and resolving technical issues related to QA tools and processes, often providing frontline support. Qa Analyst primarily conducts testing, analyzes quality metrics, and ensures product quality. Both roles require QA certifications but differ in daily tasks and focus areas.

What cities are hiring for Qa Technical Support jobs?

Cities with the most Qa Technical Support job openings:

What states have the most Qa Technical Support jobs?

States with the most job openings for Qa Technical Support jobs include:

What are popular job titles related to Qa Technical Support jobs?

For Qa Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Qa Technical Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, and 46% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Quality Assurance Technical Reviewer

Vega Baja, PR • On-site

Mentor Technical Group
Manufacturing • 1 - 10 employees
Learn more about Mentor Technical Groupexternal

Full-time

Re-posted 5 hours ago

Job description

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG ensures compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
Responsibilities:
  • Review and audit validation, qualification, and verification activities across manufacturing, packaging, utilities, facilities, laboratories, and systems.
  • Participate in defining validation/qualification strategies for product transfers and site product changes, including regulatory impact assessments.
  • Review and approve Operational Qualification (OQ), Performance/Process Qualification (PQ), and Verification activities, along with associated SOPs.
  • Review and approve analytical test method validation/verification reports, specifications, test methods, laboratory instrument qualifications, periodic reviews, risk assessments, commissioning documentation, installation certifications, and master batch records for manufacturing and packaging.
  • Coordinate Change Requests (CRs) for qualified production records, equipment, systems, and facilities, including review, tracking, safekeeping, and closure of CRs.
  • Assess the regulatory impact of proposed changes and ensure completeness of documentation prior to approval.
  • Support PCF sponsors in preparing change requests by providing regulatory documentation.
  • Create and revise export profiles for assigned products.
  • Support activities related to new R&D products, including change controls, development, and validation documentation.
  • Contribute to the APR process.
  • Review documentation and change controls related to shipping labels and artwork.

Qualifications / Requirements / Knowledge / Skills:
  • Bachelor's or Master's degree in Chemical Engineering, Pharmaceutical Technology, or a related scientific field.
  • Proven experience in validation, qualification, and verification within a pharmaceutical manufacturing environment.
  • Strong knowledge of current Good Manufacturing Practices (cGMP) and other regulatory requirements.
  • Experience with Change Control processes, regulatory impact assessments, and cross-functional coordination.
  • Excellent skills in reviewing, auditing, and writing technical documentation.
  • Ability to manage multiple projects and prioritize tasks effectively.
  • Strong analytical, problem-solving, and communication skills.
  • Proficient in MS Office applications (Word, Excel, PowerPoint, etc.).
  • Bilingual: fluent in English and Spanish preferred.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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