Qa Technical Support Jobs (NOW HIRING)

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices.  ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management.  We help forward thinking clients solve problems and improve operations. 
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes.  Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. 
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.  Learn More About ProSidian Consulting at www.ProSidian.com.

ProSidian Seeks a Quality Assurance Technical Specialist - Hanford Site Technical Support - Quality Assurance Division (QAD) (Full-Time) headquartered near Richland, WA to support engagement for the DOE Office of River Protection (ORP) - an independent office at the DOE Site in eastern Washington state with the exclusive focus of remediating and solving the DOE's tank cleanup challenges. ORP's mission is to protect the Columbia River by safely cleaning up radioactive and chemical waste contained in underground storage tanks located at the DOE Site. 

This Full-Time position currently best aligns with the Management Consultant III Labor Category and ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive dialogue targeting mission success.  The Quality Assurance Technical Specialist shall provide full-time Subject Matter Expert (SME) support to ORP and function in the role of expert reviewers for ORP Programs, including the following:

• Support the TRS-QAD and Waste Treatment and Immobilization Plant Project (WTP) in its efforts to manage and oversee the WTP Quality Assurance, Nuclear Safety, Safety, and Health divisions.
• Preference is given to the ability to obtain knowledge and application of requirements in accordance with DOE Orders, ORP procedures, and the ORP Quality Assurance Program Description for oversight and quality activities.

In addition, this Task will include providing auditor support to the ORP Quality Assurance Division (QAD) as requested, during their performance of ORP and the WTP contractor independent oversight.

• Overall assist ORP in its efforts to manage and oversee the WTP Project in accordance with DOE Orders, ORP procedures, and the ORP Quality Assurance Program Description and performing the following:
• Support WTP in assuring that the WTP Quarterly Assessment Program Committee (APC) review report adequately summarizes WTP's oversight program, including results overview and performance trending;
• Support WTP self-assessment efforts (develop self-assessment plans, participate in the performance of self-assessments, and document results);
• Support WTP by providing quality-related oversight functions (perform as an oversight team member lead) to WTP Federal Project Directors in their efforts to address performance issues and verify completion of facility milestones;
• Provide oversight support to external WTP and internal WTP auditing efforts (perform as a qualified assessor/auditor in QAD independent audits, surveillances, or assessments);
• Perform oversight of BNI efforts to address Priority Level 1 Finding, including monitoring and reporting on any improvements in BNI's Assurance Program, extent of condition reviews, and issue resolution efforts;
• Develop and manage the WTP records system to ensure these records are identified, stored, and retrievable in accordance with ORP's NQA-1 compliant Quality Assurance Program Description;
• Conduct quarterly reviews of BNI actions to address DOE Inspector General (OIG) Recommendations;
• Conduct effectiveness reviews of BNI actions to address PL-1 Findings and OIG Recommendations;
• Provide WTP Performance Assurance support to the AMWTP and Deputy AMWTP, as well as Division Directors, when needed for management assessments, action tracking, and record management;
• Act as backup support to the Performance Assurance Manager. Provide support in preparing for and implementing oversight;
• Act as a mentor to new GSSC employees who join the Performance Assurance Team. Train new employees and interns on Quality Assurance processes;
• Act as the Team Lead for the GSSC Performance Assurance Team, as well as being the technical oversight and quality SME for the WTP Performance Assurance Program;
• Review and comment on new and revised ORP Performance Assurances procedures and WTP oversight reports to ensure the documents are of high technical quality;
• Support the WTP Assistant Manager and Deputy Manager
• Provide auditing support as requested.

The Quality Assurance Technical Specialist - Hanford Site Technical Support - Quality Assurance Division (QAD) shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. 

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

Positions require appropriate technical competency in writing, editing, and analytical writing or similar skills, the following shall be applicable to all, including:

• Abilities for editing, formatting, Microsoft Office, Excel, digital technical support, Adobe Acrobat, Office Timeline, PowerPoint and Adobe Acrobat support to the entire ORP staff.
• Support will also include classifying and summarizing information for needed and specific briefings and reports for preparation and submittal and coordinating and ensuring other organizations are kept apprised of current information.

Education

• BS/BA degree in engineering, science, or business management

Experience

• Fourteen (14) years of directly applicable successful experience and supported by past performance.  U.S Citizenship.

TRAVEL:  Occasional travel may be required to attend meetings, events, site visits, or other training requirements.  Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. 

LOCATION:  Work shall be conducted at or in proximity to Richland, WA 99319

• U.S.  Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
• Other Requirements and Conditions of Employment Apply
• May be required to complete a Financial Disclosure Statement
• Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance.

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership - ability to guide and lead colleagues on projects and initiatives
• Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation - persistent in pursuit of quality and optimal client and company solutions
• Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization - ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools -  understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs  help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your pro...