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Qa Technical Support Jobs in Texas (NOW HIRING)

QA technical and process improvement leadership, no specific yrs of experience. React native experience is needed, no specific yrs of experience. About the role: Understand development framework that ...

... technical support Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. Investigate and troubleshoot issues Perform ...

We are looking for a Quality Assurance (QA) Lead to join our team. This position involves working ... Investigate customer problems referred by technical support * Participate in product design reviews ...

Support the management of Powermatic's formal 8D Problem Solving system, including quality-related ... Solid Technical Skills - working knowledge of MS Office 365 * Excellent Communication and ...

Quality Assurance

Georgetown, TX · On-site

$57K - $72K/yr

Support the management of Powermatic's formal 8D Problem Solving system, including quality-related ... Solid Technical Skills - working knowledge of MS Office 365 * Excellent Communication and ...

New

The Change Control Plant QA Specialist may also be responsible for daily technical support for change control and document control activities of the Documentation Technicians. Essential Duties ...

QA Manager Full Time Blencor LLC, Sealy, TX, US Position Summary Responsible for providing Quality ... Provides day-to-day, hands-on technical support to Operations, Procurement and Warehousing ...

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Qa Technical Support information

What is a QA Technical Support?

A QA Technical Support specialist is a professional who combines quality assurance (QA) practices with technical support responsibilities. They are responsible for assisting customers or end-users with product issues, troubleshooting technical problems, and ensuring that software or hardware meets quality standards. This role often involves testing products, documenting bugs, communicating with development teams, and guiding users through solutions. QA Technical Support specialists play a crucial role in maintaining customer satisfaction and product reliability by bridging the gap between users and technical teams.

How does a QA Technical Support professional typically interact with development and product teams to resolve issues?

QA Technical Support professionals play a vital role in bridging the gap between end users and the development team. They regularly communicate bug reports, technical issues, and user feedback to developers, often participating in meetings or using ticketing systems to ensure issues are clearly documented and prioritized. Collaboration is key, as they may work closely with product managers to clarify requirements and with testers to reproduce issues. This teamwork helps ensure product quality and efficient resolution of technical challenges.

What are the key skills and qualifications needed to thrive as a QA Technical Support, and why are they important?

To thrive as a QA Technical Support, you need a solid understanding of software testing methodologies, troubleshooting, and a relevant technical background, often supported by a degree in computer science or related experience. Familiarity with bug tracking systems, test management tools, and knowledge of SQL or scripting languages are typically required. Strong analytical thinking, clear communication, and patience help professionals excel when resolving client issues and collaborating with development teams. These skills ensure accurate issue resolution, efficient workflow, and high customer satisfaction in technical environments.

What is the difference between Qa Technical Support vs Qa Analyst?

AspectQa Technical SupportQa Analyst
Required CredentialsCertifications in QA tools, basic technical skillsCertifications in QA methodologies, analytical skills
Work EnvironmentSupport teams, technical troubleshootingTesting environments, data analysis
Employer & Industry UsageIT companies, software firmsSoftware development, IT services

Qa Technical Support focuses on troubleshooting and resolving technical issues related to QA tools and processes, often providing frontline support. Qa Analyst primarily conducts testing, analyzes quality metrics, and ensures product quality. Both roles require QA certifications but differ in daily tasks and focus areas.

What cities in Texas are hiring for Qa Technical Support jobs?

Cities in Texas with the most Qa Technical Support job openings:

QA Technical Services Analyst

Lewisville, TX • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago


Job description

Job Title: Technical Services Coordinator Reports to: Head of QALocation: Lewisville, TX  Job Type: Full-time/Non-Exempt Business Hours: M-F 9:00 AM - 5:30 PM   *Work hours may vary from regular office hours and may occasionally include weekends or overtime Salary Range: $20-$25/hr About the Company: Warabeya North America is a leading food manufacturer specializing in high-quality fresh and ready-to-eat food products. As part of the global Warabeya Nichiyo Group headquartered in Japan, we are dedicated with years of food innovation with a strong commitment to safety, quality, and continuous improvement. Our North American operations are growing, offering a collaborative, fast-paced environment where employees have the opportunity to make a meaningful impact and growth together with the company.Position Summary:  QA Technical Services Analyst is responsible for data entry and other activities related to labeling, nutritional and associated regulatory quality/food safety/R&D functions and QA support at a HQ level.Key Responsibilities:  Labeling and Nutrition Create and update of labels and nutrition for new and existing products using Weber/Legi and Genesis software platforms, in working with SEI Audit of various labels for accuracy according to company SOP's Maintain updates to labeling platforms based on regulatory changes Support R&D/Production and QA processes with associated online platforms Support plants with labeling updates around raw material substitutions and validation of new/updated labelsCompliance Support the preparation of reports for plant KPI platforms Document control and compliance of various company programs Support of in-plant operational and quality assurance documentation systems Support of internal, customer, regulatory and GFSI auditing as needed Additional Responsibilities:Perform other duties as assigned.The Company reserves the right to modify, add, or remove duties and responsibilities of this role as needed to meet business requirements.Qualifications: RequiredExperience with web-based data warehousing systems MS office and ERP proficiencyActively listens and communicates clearly and effectively in both verbal and written forms, adapting to the audience as neededExcellent at relationship building and interpersonal effectivenessTime management and task prioritization skillsFlexible mindset with the ability to adapt to change and learn quicklyHandle sensitive company, financial, or personnel information responsiblyTakes initiative, seeks improvement, and adapts to challengesAbility to work onsite (remote work is not an option) Ability to work overtime and weekends as needed Applicants must be authorized to work in the United States on a full-time basis at the time the employment begins and must not require sponsorship for employment visa status. This position is not eligible for employer-sponsored work authorization.PreferredAssociate degree in Food Science, Nutrition, or a related field Prior QA experience in the food manufacturing industry Food safety certificate or knowledge Spanish proficiencyWork Environment and Workplace:Work is primarily performed in an indoor environment, including office, laboratory, kitchen, and warehouse settings. The role may involve exposure to moving mechanical parts, regular exposure to conditions such as hot and cold temperatures, humidity, and confined spaces depending on job duties.The noise level in the work environment is typically moderate. The work environments may include exposure to food ingredients and cleaning agents Physical Requirement: To successfully perform the essential functions of this role, the employee must be able to:Must be able to remain in a stationary position throughout the workday, as neededUse hands and fingers to input data, mouse, and standard office equipmentAttain, twist/bend, and constantly positions self to maintain files and office supplies in cabinetsCommunicate effectively using speech, written language, hearing, and visual observation in person, by phone, and via virtual platformsMaintain visual acuity for reading documents, computer screens, and written materials, including close and distance visionLift, transport, maneuver office materials, or equipment weighing up to approximately 25 poundsAbility to move between workstations, meeting rooms, or office areas as neededTravel Requirements:This position may require domestic travel (including by air and car) Benefits: 401(k), 401(k) matching Dental/Medical, Vision insurance - 100% paid employee's premium