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Purser Jobs (NOW HIRING)

Princess Cruises

Guest Services Officer

New York, NY · On-site

Assistant Purser Description By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly ...

Rose Acre Farms

SIP Vaccinator Pullets

Seymour, IN

POSITION DESCRIPTION: The role of a vaccination crew member on a Rose Acre vaccination crew is to fulfill the needs of vaccinating pullets for the particular day in question. Each member shall work ...

Goldbelt

Guest Services Manager

Juneau, AK · On-site

$58K - $70K/yr

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK · On-site

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

American Seafoods

2nd Mate

Seattle, WA

$8.0K - $10K/mo

NT Server, Observer Computer, Purser Computer, Fax Machine, Black Box, JRC, Cell Phones, and Crewmember Communications Computer * Offload Pack: Manifests, Mate's Receipts, HR Paperwork, Injury ...

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How much do purser jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for purser in the United States is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.62 per hour, depending on experience, location, and employer.

What are pursers and what do they do?

A purser is an officer on a ship or aircraft responsible for handling financial matters, passenger welfare, and administrative tasks. On cruise ships and large vessels, the purser manages accounts, oversees the disbursement of money, and ensures passenger needs are met, including handling their documentation and resolving any issues that arise during the voyage. In the airline industry, a purser is the lead flight attendant, supervising the cabin crew and ensuring passenger safety and comfort. Pursers play a vital organizational and customer service role, making sure operations run smoothly during travel.

Is being a purser a good job?

A purser is a crew member responsible for passenger services, financial transactions, and safety procedures on ships or aircraft. The role requires strong communication skills, attention to detail, and often involves irregular hours and time away from home. Job satisfaction depends on personal interests in customer service and the travel environment.

Is there a demand for Pursers?

Pursers are in demand in the maritime and cruise industries, where they handle passenger services, financial transactions, and customer relations. Employment opportunities depend on the cruise line or shipping company, with requirements often including hospitality experience and relevant certifications. The demand can fluctuate based on industry growth and travel trends.

What are some common challenges a Purser faces when managing onboard operations?

Pursers often encounter challenges in balancing administrative duties with customer service, especially during busy travel periods. They are responsible for handling passenger concerns, coordinating with crew members, and ensuring all documentation is accurate and compliant with regulations. Effective communication and problem-solving skills are crucial, as unexpected issues such as itinerary changes or guest complaints frequently arise. Working collaboratively with other departments, like catering and security, is also essential to maintain smooth operations throughout the journey.

What are the key skills and qualifications needed to thrive as a Purser, and why are they important?

To thrive as a Purser, you need strong organizational skills, financial acumen, and experience in administrative or customer service roles, often supported by relevant certifications or maritime qualifications. Familiarity with inventory management systems, accounting software, and maritime regulations is typically required. Excellent interpersonal skills, attention to detail, and the ability to manage stressful situations help Pursers deliver superior service to crew and passengers. These skills ensure smooth onboard operations, accurate financial management, and a positive guest experience on ships.

What is the role of a purser?

A purser is a senior crew member on a ship or aircraft responsible for managing passenger services, handling documentation, and overseeing safety procedures. They often coordinate with other crew members, assist passengers, and ensure compliance with regulations, requiring strong communication and organizational skills.

What jobs pay 4000 a week without a degree?

A purser, typically found on ships or airlines, usually requires specialized training and certifications rather than a degree, and their weekly pay varies widely but often does not reach $4,000. High-paying roles that can reach or exceed this amount without a degree include certain sales positions, real estate brokers, or skilled trades like commercial pilots with proper licensing, though these often require experience or specific certifications. Most jobs paying $4,000 weekly without a degree tend to be in sales, entrepreneurship, or specialized trades rather than traditional roles like a purser.
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Purser jobs near you
Infographic showing various Purser job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Temporary. Highlights an 100% Physical job distribution, with an average salary of $31,738 per year, or $15.3 per hour.
Guest Services Officer

Guest Services Officer

Princess Cruises

New York, NY • On-site

Temporary

Posted 16 days ago

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

Guest Services Officer
Department: Guest Svc
Employment Type: Fixed Term Contract
Location: Global
Reporting To: Assistant Purser
Description
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.
As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
Key Responsibilities
  • Create a welcoming environment by meeting and greeting guests, answering, screening and forwarding incoming phone calls, and ensuring reception area is tidy and presentable, with all necessary stationery and material.
  • Consistently maintain high visibility during published desk hours, socializing with passengers, answering general inquiries, and providing support to all guests.
  • Promptly and meaningfully addresses and acts upon all passenger inquiries regarding onboard amenities and services.
  • Ensures all complaints from guests are listened to with empathy and understood, showing genuine interest at all times.
  • Takes ownership of each complaint, following up with the passenger in question. Accurately lists specific details of the resolution when updating the Passenger in Focus file, and keeps the Guest Relations Manager informed at all times.
  • Maintain an accurate float and correctly settle shipboard accounts by accepting payments made by credit card, traveler's check, or cash as per Company Policies & Procedures.
  • Always holds daily desk hours as published or as directed by the Guest Services Director.

Jr Asst Purser may occasionally be required to work during night shifts, supporting overnight Hotel operations to ensure excellent guest service continues at all times.
Skills, Knowledge & Expertise
  • At least 1 year experience as Front Desk Receptionist from 4 or 5 stars hotels/resorts or cruise ships.
  • Graduate of a recognized hotel or business school (preferred).
  • Proficiency in the use of computer-based programs (M/S Office, Outlook, various Web Browsers).
  • Fluent English language skills, both verbal and written.
  • Knowledge of additional languages is preferred.

Personal Characteristics:
  • Understanding of the foundation of customer service; ability and willingness to excel in delivering outstanding service to our passengers.
  • Motivation to excel in all aspects of job duties and responsibilities.
  • Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
  • Willingness to embrace all Company Core Values and lead by example.
  • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.
  • Commitment to creatively and conscientiously resolve passenger issues, display and deliver genuine care to our passengers and staff, and continuously surprise and delight passengers.
  • Ability to adapt and adjust to a variety of circumstances.

Job Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:
  • A competitive salary package.
  • Your own comfortable double cabin - your private space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that's passionate about delivering unforgettable experiences-both for our guests and for one another.

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