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Cruise Purser Jobs (NOW HIRING)

Princess Cruises

Asst Purser

New York, NY · On-site

Asst Purser Department: Guest Svc Employment Type: Fixed Term Contract Location: Global Reporting ... As the world's leading cruise line, we understand that our guests have high expectations of us, and ...

Princess Cruises

Asst Purser

New York, NY

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... As an Assistant Purser , you will play a vital role in supporting either the Guest Services or ...

Princess Cruises

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... As an Assistant Purser , you will play a vital role in supporting either the Guest Services or ...

Princess Cruises

Sr Asst Purser

New York, NY · On-site

Sr Asst Purser Department: Guest Svc Employment Type: Fixed Term Contract Location: Global ... As the world's leading cruise line, our guests have high expectations of us, and we have high ...

Princess Cruises

Sr Asst Purser

New York, NY

As the world's leading cruise line, our guests have high expectations of us, and we have high ... As a Sr Assistant Purser , you will serve in a dual-capacity leadership role, supporting either ...

Princess Cruises

Guest Services Officer

New York, NY · On-site

Assistant Purser Description By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly ...

Princess Cruises

Guest Services Officer

New York, NY

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Jr Asst Purser may occasionally be required to work during night shifts, supporting overnight Hotel ...

D.C. Global Talent Inc.

Director of Rooms

Miami, FL · On-site

$14K/mo

Previous shipboard experience as Chief Purser, Director of Operations, or Associate Hotel Manager is strongly preferred * Must have yacht or cruise ship experience * Deep knowledge of Rooms ...

Goldbelt

Guest Services Manager

Juneau, AK

$58K - $70K/yr

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK · On-site

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

Goldbelt

Guest Services Manager

Juneau, AK · On-site

$58K - $70K/yr

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

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Cruise Purser information

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How much do cruise purser jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for cruise purser in the United States is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.62 per hour, depending on experience, location, and employer.

How to become a purser on a ship?

To become a cruise purser, candidates typically need a background in hospitality, customer service, or finance, along with relevant experience in the cruise or hospitality industry. Certifications in first aid, safety, or hospitality management can be beneficial, and strong communication and organizational skills are essential. Many pursers start in entry-level hospitality roles and advance through experience and training.

How much does a cruise ship purser make?

A cruise ship purser typically earns between $2,000 and $4,000 per month, depending on experience, cruise line, and voyage length. They are responsible for managing guest services, financial transactions, and onboard administration, often working long shifts in a dynamic environment.

What are the key skills and qualifications needed to thrive in the Cruise Purser position, and why are they important?

To thrive as a Cruise Purser, you need strong administrative abilities, financial acumen, and a background in hospitality or maritime studies, often supported by relevant certifications. Familiarity with ship management systems, point-of-sale (POS) terminals, and accounting software is typically required. Exceptional organizational skills, attention to detail, cultural sensitivity, and clear communication set top candidates apart. These competencies are vital because the Cruise Purser plays a crucial role in guest satisfaction, financial management, and overall cruise operations.

What are the typical daily responsibilities of a Cruise Purser onboard a ship?

A Cruise Purser is responsible for managing the ship’s financial transactions, supervising guest services, maintaining passenger records, and coordinating with other onboard departments to ensure smooth operations. Their day often includes handling passenger inquiries, resolving billing concerns, preparing financial reports, and assisting with embarkation and disembarkation procedures. Pursers also oversee the front desk team and frequently liaise with housekeeping, security, and hospitality staff. This multifaceted role requires flexibility, strong customer service skills, and an ability to solve problems efficiently, ensuring an enjoyable experience for all guests.

What is a Cruise Purser job?

A Cruise Purser is responsible for managing financial transactions, guest accounts, and administrative duties on a cruise ship. They oversee onboard banking, currency exchange, and billing inquiries while ensuring passengers have a seamless experience. Pursers work closely with other departments to address guest concerns, facilitate embarkation and disembarkation processes, and assist with crew payroll. Strong organizational, customer service, and financial management skills are essential for this role.

Is there a demand for pursers?

There is steady demand for cruise pursers due to the ongoing growth of the cruise industry and the need for experienced hospitality staff on ships. Pursers are essential for managing guest services, financial transactions, and administrative tasks, and their roles often require customer service skills and relevant certifications. Employment opportunities can vary based on cruise line size and industry trends.

What does a purser do on a cruise?

A cruise purser is responsible for managing passenger accounts, handling onboard finances, and ensuring guest satisfaction. They also oversee administrative tasks, coordinate with other departments, and ensure compliance with safety and regulatory standards.
More about Cruise Purser jobs
What are the most commonly searched types of Cruise Purser jobs? The most popular types of Cruise Purser jobs are:
What job categories do people searching Cruise Purser jobs look for? The top searched job categories for Cruise Purser jobs are:
Cruise Purser jobs near you
Infographic showing various Cruise Purser job openings in the United States as of July 2026, with employment types broken down into 4% As Needed, 89% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,738 per year, or $15.3 per hour.

Asst Purser

Princess Cruises

New York, NY • On-site

Temporary

Re-posted 24 days ago

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

Asst Purser
Department: Guest Svc
Employment Type: Fixed Term Contract
Location: Global
Reporting To: Snr Assistant Purser
Description
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.
As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
Key Responsibilities
As an Assistant Purser, you will play a vital role in supporting either the Guest Services or Administration function onboard, depending on operational needs. This position is key to ensuring smooth guest operations, accurate documentation, and exceptional service delivery. You will supervise and support Guest Services Officers or coordinate administrative processes related to guest movement, compliance, and reporting, while upholding Princess Cruises' standards of excellence, safety, and integrity.
Please note: Assignment to either the Guest Services or Administration function will be determined based on operational requirements and may remain fixed for the duration of the contract.
Guest Services Function
  • Supervise Guest Services Officers, ensuring they understand and adhere to all Hotel Policies & Procedures, financial controls, and service standards.
  • Provide ongoing coaching and support to help team members effectively use hotel systems and tools.
  • Ensure Guest Services Officers demonstrate commitment to the CRUISE program and Core Values in every interaction.
  • Assist the Guest Services Manager in scheduling staff to optimize coverage and maintain service standards.
  • Ensure guest complaints and hotel defects are documented accurately and escalated appropriately.
  • Support the resolution of lost luggage reports and ensure timely updates are provided to affected guests.
  • Promote ownership of guest issues among team members, ensuring follow-up and resolution are clearly communicated.
  • Assist in delivering service and product knowledge training to Guest Services Officers.
  • Help develop routines that provide team members with experience across various service roles.
  • Maintain current knowledge of public health standards and assist in coordinating onboard responses to outbreak situations.Ensure Guest Services Officers maintain accurate floats and settle shipboard accounts correctly, in line with company procedures.
  • Monitor compliance with financial controls and support the resolution of discrepancies.

Administration Function
  • Work closely with port officials to provide suitable working areas and ensure accurate handover of guest documentation.
  • Prepare, process, and transmit APIS and Landing Order files to CBP, U.S. Coast Guard, and other authorities in compliance with MSPM and HESS-MS policies.
  • Advise onboard and shore-side teams on guest and crew counts prior to sailing, including international guest details requiring translated materials.
  • Ensure data integrity and confidentiality of Personally Identifiable Information (PII) at all times.
  • Accurately prepare and deliver the non-revenue list, Fleet Cabin utilization report, and coordinate disembarkation logistics.
  • Liaise with department managers and the Crew Manager to ensure non-revenue guests meet Customs and Immigration requirements.
  • Coordinate transfers with Port Agents and ensure proper documentation for guests breaking voyage or joining at Wayports.
  • Meet with shoreside embarkation teams prior to embarkation to provide documentation guidance and reference materials.
  • Ensure missing guest information is entered into the Navigator check-in app and required documentation is collected.
  • Be present in the terminal during embarkation and disembarkation to assist ground handlers and check-in supervisors.

Asst Purser may be assigned to Night Manager role and work during night shifts, managing overnight Hotel operations to ensure excellent guest service continues at all times.
Skills, Knowledge & Expertise
  • Graduate of a recognized hotel or business school or 2-year experience as Front Desk Supervisor or Assistant Manager.
  • Cruise ship experience is strongly preferred.
  • Proficiency in the use of Front Desk computer-based programs and excellent knowledge of M/S Office.
  • Specific experience and knowledge in all aspects of immigration and clearance requirements within the US and worldwide.
  • Excellent command of the English language, both verbal and written.
  • Knowledge of additional languages is strongly preferred.
  • Fantastic attitude and a natural love and ability for dealing with complex issues in a guest facing environment.
  • Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
  • Motivation to excel in all aspects of job duties and responsibilities.
  • Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
  • Ability to continuously surprise and delight guests throughout their cruise experience.
  • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Job Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:
  • A competitive salary package.
  • Your own comfortable double cabin - your private space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that's passionate about delivering unforgettable experiences-both for our guests and for one another.

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