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Cruise Purser Jobs (NOW HIRING)

Princess Cruises

Asst Purser

New York, NY · On-site

Asst Purser Department: Guest Svc Employment Type: Fixed Term Contract Location: GLOBAL Reporting ... At Princess Cruises, we are passionate about delivering exceptional service and creating ...

Crew Life at Sea

Ass Crew Purser

Miami, FL · On-site

Assistant Crew Purser As an Assistant Crew Purser, you will be an integral part of the cruise ship's crew management team. You will work closely with the Crew Purser to ensure the efficient handling ...

Hosco

Administration Purser - Documentation

Miami, FL · On-site

Administration Purser - Documentation Responsible for ensuring that all guest Immigration and ... RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean ...

Princess Cruises

Asst Purser

New York, NY · On-site

At Princess Cruises, we are passionate about delivering exceptional service and creating ... As an Assistant Purser , you will play a vital role in supporting either the Guest Services or ...

Crew Life at Sea

Ass Crew Purser

Miami, FL · On-site

Assistant Crew Purser As an Assistant Crew Purser, you will be an integral part of the cruise ship's crew management team. You will work closely with the Crew Purser to ensure the efficient handling ...

Princess Cruises

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... As an Assistant Purser , you will play a vital role in supporting either the Guest Services or ...

Princess Cruises

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... As an Assistant Purser , you will play a vital role in supporting either the Guest Services or ...

Princess Cruises

Sr Asst Purser

New York, NY · On-site

Sr Asst Purser Department: Guest Svc Employment Type: Fixed Term Contract Location: GLOBAL ... At Princess Cruises, we are passionate about delivering exceptional service and creating ...

Princess Cruises

Sr Asst Purser

New York, NY · On-site

At Princess Cruises, we are passionate about delivering exceptional service and creating ... As a Sr Assistant Purser , you will serve in a dual-capacity leadership role, supporting either ...

Princess Cruises

Guest Services Officer

New York, NY · On-site

Assistant Purser Description Set a course for adventure with Princess Cruises! As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting ...

Princess Cruises

Guest Services Officer

New York, NY · On-site

At Princess Cruises, we are passionate about delivering exceptional service and creating ... Jr Asst Purser may occasionally be required to work during night shifts, supporting overnight Hotel ...

Princess Cruises

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Jr Asst Purser may occasionally be required to work during night shifts, supporting overnight Hotel ...

Goldbelt

Guest Services Manager

Juneau, AK · On-site

$58K - $70K/yr

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK · On-site

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

Goldbelt

Guest Services Manager

Juneau, AK · On-site

$58K - $70K/yr

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK · On-site

Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all ...

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Cruise Purser information

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How much do cruise purser jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for cruise purser in the United States is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.62 per hour, depending on experience, location, and employer.

What is a cruise purser?

A Cruise Purser is responsible for managing financial transactions, guest accounts, and administrative duties on a cruise ship. They oversee onboard banking, currency exchange, and billing inquiries while ensuring passengers have a seamless experience. Pursers work closely with other departments to address guest concerns, facilitate embarkation and disembarkation processes, and assist with crew payroll. Strong organizational, customer service, and financial management skills are essential for this role.

What are the typical daily responsibilities of a cruise purser onboard a ship?

A Cruise Purser is responsible for managing the ship’s financial transactions, supervising guest services, maintaining passenger records, and coordinating with other onboard departments to ensure smooth operations. Their day often includes handling passenger inquiries, resolving billing concerns, preparing financial reports, and assisting with embarkation and disembarkation procedures. Pursers also oversee the front desk team and frequently liaise with housekeeping, security, and hospitality staff. This multifaceted role requires flexibility, strong customer service skills, and an ability to solve problems efficiently, ensuring an enjoyable experience for all guests.

What are the key skills and qualifications needed to thrive as a cruise purser, and why are they important?

To thrive as a Cruise Purser, you need strong administrative abilities, financial acumen, and a background in hospitality or maritime studies, often supported by relevant certifications. Familiarity with ship management systems, point-of-sale (POS) terminals, and accounting software is typically required. Exceptional organizational skills, attention to detail, cultural sensitivity, and clear communication set top candidates apart. These competencies are vital because the Cruise Purser plays a crucial role in guest satisfaction, financial management, and overall cruise operations.

How much do cruise ship pursers make?

Cruise ship pursers typically earn between $2,000 and $4,000 per month, depending on experience, cruise line, and voyage length. They often receive additional benefits such as accommodations, meals, and gratuities, with some earning higher salaries based on seniority and responsibilities.

How to become a cruise purser on a cruise ship?

To become a cruise purser, candidates typically need relevant customer service experience, strong organizational skills, and often a background in hospitality or administration. Many pursers start in entry-level hospitality roles and advance through onboard training programs or certifications, such as STCW (Standards of Training, Certification, and Watchkeeping).

Is there a demand for cruise pursers?

There is steady demand for cruise pursers in the cruise industry, as they are essential for managing passenger services and ensuring smooth operations onboard. Employment opportunities depend on cruise line staffing needs, industry growth, and the ability to meet certification and experience requirements. The role often requires strong customer service skills and familiarity with maritime safety protocols.
More about Cruise Purser jobs

What are the most commonly searched types of Cruise Purser jobs?

The most popular types of Cruise Purser jobs are:

What job categories do people searching Cruise Purser jobs look for?

The top searched job categories for Cruise Purser jobs are:

Cruise Purser jobs near you
Infographic showing various Cruise Purser job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,738 per year, or $15.3 per hour.

Asst Purser

Princess Cruises

New York, NY • On-site

Temporary

Re-posted 27 days ago

Key responsibilities

  • Supervise and support Guest Services Officers, ensuring adherence to policies, procedures, and service standards.

  • Assist in preparing, processing, and transmitting guest documentation and reports, including guest and crew counts and disembarkation logistics.

  • Coordinate with port officials, shore-side teams, and ground handlers to facilitate guest embarkation, disembarkation, and documentation processes.

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

Asst Purser
Department: Guest Svc
Employment Type: Fixed Term Contract
Location: GLOBAL
Reporting To: Snr Assistant Purser
Description
Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
Key Responsibilities
As an Assistant Purser, you will play a vital role in supporting either the Guest Services or Administration function onboard, depending on operational needs. This position is key to ensuring smooth guest operations, accurate documentation, and exceptional service delivery. You will supervise and support Guest Services Officers or coordinate administrative processes related to guest movement, compliance, and reporting, while upholding Princess Cruises' standards of excellence, safety, and integrity.
Please note: Assignment to either the Guest Services or Administration function will be determined based on operational requirements and may remain fixed for the duration of the contract.
Guest Services Function
  • Supervise Guest Services Officers, ensuring they understand and adhere to all Hotel Policies & Procedures, financial controls, and service standards.
  • Provide ongoing coaching and support to help team members effectively use hotel systems and tools.
  • Ensure Guest Services Officers demonstrate commitment to the CRUISE program and Core Values in every interaction.
  • Assist the Guest Services Manager in scheduling staff to optimize coverage and maintain service standards.
  • Ensure guest complaints and hotel defects are documented accurately and escalated appropriately.
  • Support the resolution of lost luggage reports and ensure timely updates are provided to affected guests.
  • Promote ownership of guest issues among team members, ensuring follow-up and resolution are clearly communicated.
  • Assist in delivering service and product knowledge training to Guest Services Officers.
  • Help develop routines that provide team members with experience across various service roles.
  • Maintain current knowledge of public health standards and assist in coordinating onboard responses to outbreak situations.Ensure Guest Services Officers maintain accurate floats and settle shipboard accounts correctly, in line with company procedures.
  • Monitor compliance with financial controls and support the resolution of discrepancies.

Administration Function
  • Work closely with port officials to provide suitable working areas and ensure accurate handover of guest documentation.
  • Prepare, process, and transmit APIS and Landing Order files to CBP, U.S. Coast Guard, and other authorities in compliance with MSPM and HESS-MS policies.
  • Advise onboard and shore-side teams on guest and crew counts prior to sailing, including international guest details requiring translated materials.
  • Ensure data integrity and confidentiality of Personally Identifiable Information (PII) at all times.
  • Accurately prepare and deliver the non-revenue list, Fleet Cabin utilization report, and coordinate disembarkation logistics.
  • Liaise with department managers and the Crew Manager to ensure non-revenue guests meet Customs and Immigration requirements.
  • Coordinate transfers with Port Agents and ensure proper documentation for guests breaking voyage or joining at Wayports.
  • Meet with shoreside embarkation teams prior to embarkation to provide documentation guidance and reference materials.
  • Ensure missing guest information is entered into the Navigator check-in app and required documentation is collected.
  • Be present in the terminal during embarkation and disembarkation to assist ground handlers and check-in supervisors.

Asst Purser may be assigned to Night Manager role and work during night shifts, managing overnight Hotel operations to ensure excellent guest service continues at all times.
Skills, Knowledge & Expertise
  • Graduate of a recognized hotel or business school or 2-year experience as Front Desk Supervisor or Assistant Manager.
  • Cruise ship experience is strongly preferred.
  • Proficiency in the use of Front Desk computer-based programs and excellent knowledge of M/S Office.
  • Specific experience and knowledge in all aspects of immigration and clearance requirements within the US and worldwide.
  • Excellent command of the English language, both verbal and written.
  • Knowledge of additional languages is strongly preferred.
  • Fantastic attitude and a natural love and ability for dealing with complex issues in a guest facing environment.
  • Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
  • Motivation to excel in all aspects of job duties and responsibilities.
  • Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
  • Ability to continuously surprise and delight guests throughout their cruise experience.
  • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Job Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:
  • A competitive salary package.
  • Your own comfortable double cabin - your private space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that's passionate about delivering unforgettable experiences-both for our guests and for one another.

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