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Public Adjuster Assistant Jobs (NOW HIRING)

Go McPherson

Property Claims Adjuster

Mcpherson, KS · On-site

... • Assist in the training of claims personnel regarding casualty claims adjusting. • Perform ... the general public. EDUCATION &/OR EXPERIENCE • College Bachelor's degree preferred.

Skipton & Associates Inc

Office Manager

Scottsdale, AZ · On-site

$55K - $65K/yr

Led by the current President of the National Association of Public Insurance Adjusters (NAPIA), our ... Bookkeeping: Assist in invoicing and payment processing. * HR/Benefits: Assist manager in day-to ...

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Public Adjuster Assistant information

What are the key skills and qualifications needed to thrive as a Public Adjuster Assistant, and why are they important?

To thrive as a Public Adjuster Assistant, you need strong organizational skills, attention to detail, and knowledge of insurance claims processes, typically supported by a high school diploma and relevant experience. Familiarity with claims management software, document management systems, and basic office tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate claim handling, support for public adjusters, and effective client communication during complex insurance processes.

What are Public Adjuster Assistants?

Public Adjuster Assistants support licensed public adjusters in handling insurance claims on behalf of policyholders. They help gather documentation, communicate with clients and insurance companies, and organize claim files. Their role is crucial in ensuring that the claim process runs smoothly and efficiently, allowing public adjusters to focus on negotiating settlements. Assistants may also research policy details and track claim status to keep all parties informed.

What is the difference between Public Adjuster Assistant vs Insurance Claims Processor?

AspectPublic Adjuster AssistantInsurance Claims Processor
Required CredentialsNone mandatory, some knowledge of insurance preferredNone required, may need basic insurance knowledge
Work EnvironmentOffice setting, assisting public adjusters with claimsOffice or remote, processing insurance claims
Employer & IndustryPublic adjusting firms, insurance companies, or independentInsurance companies, third-party administrators
Common Search/ComparisonYesNo

Public Adjuster Assistants support public adjusters by preparing documents, communicating with clients, and managing claim files. Insurance Claims Processors handle the administrative tasks of processing insurance claims within insurance companies. While both roles involve insurance claims, Public Adjuster Assistants work closely with public adjusters and clients, whereas Claims Processors work internally for insurers. The roles differ mainly in their responsibilities and work environment, but both require knowledge of insurance processes.

What are some common challenges faced by Public Adjuster Assistants in managing claims documentation?

Public Adjuster Assistants often encounter the challenge of organizing and maintaining detailed records for multiple claims simultaneously, which requires strong attention to detail and time management skills. Ensuring that all documentation, such as photos, estimates, and correspondences, is accurate and up-to-date is essential for supporting the public adjuster and expediting the claims process. Assistants must also be adept at communicating with clients, insurance companies, and contractors to gather necessary information, which can sometimes involve navigating complex or sensitive situations. Staying organized and proactive is key to overcoming these challenges and ensuring smooth claim resolution.
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What are the most commonly searched types of Public Adjuster jobs? The most popular types of Public Adjuster jobs are:
What states have the most Public Adjuster Assistant jobs? States with the most job openings for Public Adjuster Assistant jobs include:
What job categories do people searching Public Adjuster Assistant jobs look for? The top searched job categories for Public Adjuster Assistant jobs are:
Public Adjuster Assistant jobs near you
Infographic showing various Public Adjuster Assistant job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Temporary. Highlights an 100% In-person job distribution.

Claim Adjuster I

Kentucky Farm Bureau Mutual Insurance Company

Mayfield, KY

Full-time

Posted 3 days ago

Job description

The claim adjuster I will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service. To see the impact you could make in a Claims role at KFB, please watch our Claims Careers Video.


Support the corporate strategy of our commitment to the member relationship.

Support the strategic mission of the Claims function as it relates to goals for the organization.

Learn about and exhibit the Guiding Principles in your daily work.

Develop and maintain relationships with the agency force and support the agencies through sound and effective claim management practices.

Handle all claims in accordance with the provisions of the Unfair Claims Settlement Practices Act and in an ethical and compliant manner.

Satisfactorily complete or be in progress to complete the KFB training plan. 

Satisfactorily complete the required Kentucky Farm Bureau sponsored courses.

Review loss reports, and confirm coverages.

Conduct prompt and thorough investigations of losses

Maintain and thoroughly document electronic claim files to support actions taken.

Maintain adequate reserves and active diaries on all files.

Complete assignments.

Promptly evaluate and resolve claims through settlement or denial.

Visit agency offices on a regular basis.

Actively pursue salvage recovery.

Assist subrogation unit with subrogation recovery.

Assist the special investigative unit with suspicious claims.

Report claims in accordance with reporting guidelines or as requested by supervisory personnel.

Assign, direct and actively monitor out-of-state claims.

Develop and maintain knowledge of policy contracts, court decisions, and industry trends.

Handle claims in compliance with statutes, regulations, and case law.

Complete assignments.

Maintain ability to function as an adjuster trainee.

Serve as a catastrophe team member or assist in other claim offices or locations as  

requested.

Regular, predictable attendance.

This list of essential functions is non-exhaustive and may be supplemented as necessary.

Other Responsibilities

Promptly report complaints and respond, as directed.

Report immediately receipt of all summonses.

Report incorrectly rated policies or poor risks to PARM (Underwriting) with the assistance of your supervisor.

Submit timely and accurate expense reports and mileage reports.

Attend and participate in company claim meetings, seminars, and continuing education activities.

Maintain and properly use company facilities, equipment, supplies, and vehicles.

Follow company guidelines related to personal use of company vehicles.

Job Specifications

Physical demands: Normal vision/hearing (with or without correction); Sitting; Standing; Speaking; Mobility; Driving an automobile; climbing ladders.

Mental demands:  Analytic reasoning; Prolonged concentration.

Environmental factors: Standard office lighting, temperatures and noise; Outdoor conditions, lighting, temperatures and noise; On site field inspections of damaged property, such as accident scenes or roofs of buildings.

Equipment:  Automobile; Camera; Computer; Phone; Ladder.


Combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a four-year college graduate.  Bachelor’s degree preferred.

Ability to interpret policy contracts and legal documents.

Strong written and verbal communication skills.

Ability to make timely decisions.

Good negotiation and public relations skills.

Obtain Kentucky Staff Adjuster License within six months of employment.

Valid driver’s license and good driving record.

Apply