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Public Adjuster Assistant Jobs (NOW HIRING)

Allied Public Adjusters

Public Adjuster I

Glendale, CA

$80K - $105K/yr

Responsibilities: * Assist in managing assigned claims with support and guidance * Learn and apply ... State Public Adjuster License (or ability to obtain) * Strong writing, organization, follow-through ...

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Public Adjuster Assistant information

What are the key skills and qualifications needed to thrive as a Public Adjuster Assistant, and why are they important?

To thrive as a Public Adjuster Assistant, you need strong organizational skills, attention to detail, and knowledge of insurance claims processes, typically supported by a high school diploma and relevant experience. Familiarity with claims management software, document management systems, and basic office tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate claim handling, support for public adjusters, and effective client communication during complex insurance processes.

What are Public Adjuster Assistants?

Public Adjuster Assistants support licensed public adjusters in handling insurance claims on behalf of policyholders. They help gather documentation, communicate with clients and insurance companies, and organize claim files. Their role is crucial in ensuring that the claim process runs smoothly and efficiently, allowing public adjusters to focus on negotiating settlements. Assistants may also research policy details and track claim status to keep all parties informed.

What is the difference between Public Adjuster Assistant vs Insurance Claims Processor?

AspectPublic Adjuster AssistantInsurance Claims Processor
Required CredentialsNone mandatory, some knowledge of insurance preferredNone required, may need basic insurance knowledge
Work EnvironmentOffice setting, assisting public adjusters with claimsOffice or remote, processing insurance claims
Employer & IndustryPublic adjusting firms, insurance companies, or independentInsurance companies, third-party administrators
Common Search/ComparisonYesNo

Public Adjuster Assistants support public adjusters by preparing documents, communicating with clients, and managing claim files. Insurance Claims Processors handle the administrative tasks of processing insurance claims within insurance companies. While both roles involve insurance claims, Public Adjuster Assistants work closely with public adjusters and clients, whereas Claims Processors work internally for insurers. The roles differ mainly in their responsibilities and work environment, but both require knowledge of insurance processes.

What are some common challenges faced by Public Adjuster Assistants in managing claims documentation?

Public Adjuster Assistants often encounter the challenge of organizing and maintaining detailed records for multiple claims simultaneously, which requires strong attention to detail and time management skills. Ensuring that all documentation, such as photos, estimates, and correspondences, is accurate and up-to-date is essential for supporting the public adjuster and expediting the claims process. Assistants must also be adept at communicating with clients, insurance companies, and contractors to gather necessary information, which can sometimes involve navigating complex or sensitive situations. Staying organized and proactive is key to overcoming these challenges and ensuring smooth claim resolution.
More about Public Adjuster Assistant jobs
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What are the most commonly searched types of Public Adjuster jobs? The most popular types of Public Adjuster jobs are:
What states have the most Public Adjuster Assistant jobs? States with the most job openings for Public Adjuster Assistant jobs include:
What job categories do people searching Public Adjuster Assistant jobs look for? The top searched job categories for Public Adjuster Assistant jobs are:
Public Adjuster Assistant jobs near you
Infographic showing various Public Adjuster Assistant job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Temporary. Highlights an 100% In-person job distribution.
Public Adjuster I

Public Adjuster I

Allied Public Adjusters

Glendale, CA

$80K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Our Company:
At Allied Public Adjusters (APA), our North Star is clear: we envision a world where every property loss is settled truthfully and equitably. Since 1997, we've worked on behalf of policyholders to demand what's right using technical expertise, field investigations, and uncompromising quality. We empower policyholders with the most skillful representation, while ensuring that carriers have the information they need to do what's right.
Our team is a dedicated group of professionals committed to ensuring individuals receive fair insurance settlements. We combine licensed expertise with an in-house assortment of legal professionals, construction estimators, accountants, and adjusters. At Allied, we're not just about claims; we're about people. Join us as we advocate for transparency, equity, and the rightful interests of our community.
Core Values:
We Show Up with G.R.I.T.:
Go-Getters, Relationship Builders, Intelligent Experts, Truth Champions
Every day. In every role. Through every decision and every moment of every engagement. This is the ethos that defines us. So, let's define it for one another.

Role:
APA is currently expanding and is looking for motivated individuals to come onboard as public adjusters. The Public Adjuster I is a professional claims handler who advocates for the policyholder in appraising and negotiating a claimant's insurance claim throughout the claim process. The PA works well in a rapid paced environment, model behaviors that reflect APA's core values and reports to a Managing Public Adjuster. The purpose of a PA I is to develop foundational skills in claims handling, client communication, and documentation while supporting more senior adjusters. The PA I will learn to manage claims with structured guidance.

This positions is onsite 5 days a week in Glendale, CA or Newport Beach, CA.

Responsibilities:
  • Assist in managing assigned claims with support and guidance
  • Learn and apply policy interpretation and coverage fundamentals
  • Promptly handle claims that are assigned, creating a positive client experience
  • Conduct onsite inspections (with direction or supervision as necessary)
  • Capture photos and measurements to accurately measure losses
  • Prepare detailed scope and cost estimates (including using experts when needed)
  • Investigate claims thoroughly and present strong cases to negotiate settlements for clients.
  • Follow internal processes, documentation standards, and timelines
  • Maintain timely client communication and expectations
  • Draft reports and claim documentation
  • Properly document claim files pursuant to company standards
  • Effectively and efficiently utilize support teams such as legal, engineering, and leadership where needed to resolve claims and maximize value for our clients
  • Be a good team player and assist others where needed. This may include mentoring junior staff members in various situations.
  • Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Within your first year, you will have:
  • Built and manage a full and dynamic case load with timely movement on each claim
  • Achieve strong claim outcomes for clients
  • Demonstrate relentless advocacy while maintaining professionalism
  • Maintain excellent communication standards : proactive client updates, clear expectations, well documented outreach
  • Build trust and strong relationships with clients to produce high client satisfaction and referral feedback
  • Meet or exceed claim cycle time standards while balancing quality and urgency
  • Produce audit-ready files with complete documentation
  • Collaborate effectively with company departments to drive results
  • Demonstrate strategic, clear intentioned claim critical thinking
  • Show ownership mentality by treating every claim like it matters in a proactive manner
  • Demonstrate resilience and persistence, and embrace objections and denials
  • Contribute positively to the company culture and results
Qualifications:
  • 0–2 years claims, construction, property, insurance, legal, or related experience
  • State Public Adjuster License (or ability to obtain)
  • Strong writing, organization, follow-through, and professionalism
  • Understanding of the insurance Industry standards, policies applicable laws and regulations
  • Construction knowledge and experience

KPI's:

  • Client satisfaction scores
  • Response & follow-up timeliness
  • Documentation accuracy
  • Claim cycle time
  • Learning progression benchmarks
  • Financial goals
Benefits:
  • Salary: Salary: $80,000- 105,000 annually plus up to 10% bonus
  • 401(k) with 3% non-elective contribution.
  • Health, dental and vision insurance. Along with voluntary selections as well.
  • Generous paid holidays and paid time-off.
  • Opportunities for career advancement and professional growth.
  • Car and phone allowance, if needed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.