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Public Adjuster Assistant Jobs (NOW HIRING)

Harris County

Claims Adjuster 1

Houston, TX

$44K/yr

Our mission is to assist the Court in safeguarding the County's fiscal health, achieving strategic ... Communicating to the public and to Commissioners Court relevant, non partisan and accurate budget ...

Harris County

Claims Adjuster 1

Houston, TX

$44K/yr

Our mission is to assist the Court in safeguarding the County's fiscal health, achieving strategic ... Communicating to the public and to Commissioners Court relevant, non partisan and accurate budget ...

Harris County, TX

Claims Adjuster 1

Houston, TX · On-site

Our mission is to assist the Court in safeguarding the County's fiscal health, achieving strategic ... Communicating to the public and to Commissioners Court relevant, non partisan and accurate budget ...

Crawford & Co

National General Adj

Dallas, TX · On-site

... public adjusters representing the insured; presents evidence in legal proceedings; The National ... assist with their financial, health/wellness, continuing education/training and other needs:

New

Crawford and Company

National General Adj

Dallas, TX · On-site

$77K - $141K/yr

... or public adjusters representing the insured; presents evidence in legal proceedings; ✅ The ... assist with their financial, health/wellness, continuing education/training and other needs:

New

Onyx Law Firm

Be Seen First

Trial Paralegal

Glendale, CA · On-site

$30 - $40/hr

Compare insurer estimates with contractor, restoration, engineering, public-adjuster, and insured ... Prepare discovery deficiency charts and meet-and-confer correspondence; * Assist with motions to ...

Crawford and Company

Sr Property Adj

Peachtree Corners, GA · On-site +1

$44K - $81K/yr

Works cooperatively with expert witnesses, attorneys, public adjusters and carrier's examiners as ... May assist and mentor junior adjusters with claims handling * Upholds the Crawford Code of Business ...

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Public Adjuster Assistant information

What is a public adjuster assistant?

Public Adjuster Assistants support licensed public adjusters in handling insurance claims on behalf of policyholders. They help gather documentation, communicate with clients and insurance companies, and organize claim files. Their role is crucial in ensuring that the claim process runs smoothly and efficiently, allowing public adjusters to focus on negotiating settlements. Assistants may also research policy details and track claim status to keep all parties informed.

What are the key skills and qualifications needed to thrive as a public adjuster assistant?

To thrive as a Public Adjuster Assistant, you need strong organizational skills, attention to detail, and knowledge of insurance claims processes, typically supported by a high school diploma and relevant experience. Familiarity with claims management software, document management systems, and basic office tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate claim handling, support for public adjusters, and effective client communication during complex insurance processes.

What are some common challenges faced by public adjuster assistants in managing claims documentation?

Public Adjuster Assistants often encounter the challenge of organizing and maintaining detailed records for multiple claims simultaneously, which requires strong attention to detail and time management skills. Ensuring that all documentation, such as photos, estimates, and correspondences, is accurate and up-to-date is essential for supporting the public adjuster and expediting the claims process. Assistants must also be adept at communicating with clients, insurance companies, and contractors to gather necessary information, which can sometimes involve navigating complex or sensitive situations. Staying organized and proactive is key to overcoming these challenges and ensuring smooth claim resolution.

What is the difference between Public Adjuster Assistant vs Insurance Claims Processor?

AspectPublic Adjuster AssistantInsurance Claims Processor
Required CredentialsNone mandatory, some knowledge of insurance preferredNone required, may need basic insurance knowledge
Work EnvironmentOffice setting, assisting public adjusters with claimsOffice or remote, processing insurance claims
Employer & IndustryPublic adjusting firms, insurance companies, or independentInsurance companies, third-party administrators
Common Search/ComparisonYesNo

Public Adjuster Assistants support public adjusters by preparing documents, communicating with clients, and managing claim files. Insurance Claims Processors handle the administrative tasks of processing insurance claims within insurance companies. While both roles involve insurance claims, Public Adjuster Assistants work closely with public adjusters and clients, whereas Claims Processors work internally for insurers. The roles differ mainly in their responsibilities and work environment, but both require knowledge of insurance processes.

More about Public Adjuster Assistant jobs

What cities are hiring for Public Adjuster Assistant jobs?

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What are the most commonly searched types of Public Adjuster jobs?

The most popular types of Public Adjuster jobs are:

What states have the most Public Adjuster Assistant jobs?

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The top searched job categories for Public Adjuster Assistant jobs are:

Public Adjuster Assistant jobs near you
Infographic showing various Public Adjuster Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

General Adjuster, Property (New England Region)

MAPFRE

Canton, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Compensation and level will be commensurate with experience
Mapfre is seeking an experienced Property Claims Adjuster to independently manage moderate to highly complex homeowners' property claims across multiple states. This field-based position requires strong technical claims expertise, sound judgment, and exceptional customer service skills to investigate losses, assess damages, determine coverage, negotiate settlements, and bring claims to resolution.
Responsibilities
  • Manage a caseload of moderate to high-exposure and complex property claims from assignment through final resolution.
  • Investigate losses, gather facts, evaluate damages, and determine coverage in accordance with policy provisions and applicable regulations.
  • Conduct thorough on-site inspections, structure evaluations, personal property assessments, and site analyses.
  • Prepare accurate damage estimates and evaluate repair and replacement costs.
  • Negotiate settlements with policyholders, public adjusters, contractors, restoration providers, attorneys, and other stakeholders.
  • Handle litigated claims and collaborate with legal partners as necessary.
  • Maintain proactive and professional communication with policyholders throughout the claim lifecycle.
  • Partner with internal teams and external vendors to ensure timely and effective claim resolution.
  • Apply property claims best practices, company guidelines, and regulatory requirements.
  • Respond to catastrophe (CAT) events and assist with disaster-related claims as needed.
  • Mentor less experienced claims professionals and support knowledge-sharing initiatives.
  • Identify opportunities for process improvements and operational efficiencies.
  • Maintain all required state adjuster licenses and compliance requirements.

Qualifications
Required Education & Experience
  • Bachelor's degree in Business, Insurance, Risk Management, or a related field; or equivalent combination of education and experience.
  • Minimum of 4 years of property claims adjusting experience handling residential property losses.
  • Equivalent combination of an Associate degree and 6+ years of relevant claims experience may be considered.
  • Experience managing moderate to complex homeowners' property claims from investigation through settlement.
  • Previous field adjusting experience preferred.

Preferred Qualifications
  • Experience handling litigated property claims.
  • Experience working in a multi-state claims environment.
  • Industry certifications such as AIC, CPCU, SCLA, or similar designations preferred.

Skills & Competencies
  • Strong investigative and analytical abilities.
  • Advanced negotiation and conflict-resolution skills.
  • Excellent verbal and written communication skills.
  • Ability to build trust and rapport with customers during stressful situations.
  • Strong organizational and time-management skills.
  • Ability to prioritize competing demands and manage a high-volume caseload.
  • Sound decision-making and problem-solving capabilities.
  • Ability to work independently with minimal supervision.
  • Collaborative team player with the ability to influence and partner across functions.
  • Commitment to continuous learning and professional development.
  • Ability to effectively mentor and develop less experienced team members.

Technical Requirements
  • Advanced knowledge of homeowners' property insurance coverage and claim handling practices.
  • Proficiency with Xactimate and XactAnalysis.
  • Experience utilizing claims management systems and estimating platforms.
  • Knowledge of applicable state regulations, policy interpretation, and coverage analysis.
  • Strong understanding of property construction, repair methods, mitigation practices, and restoration processes.
  • Ability to evaluate complex losses and prepare accurate estimates and claim documentation.
  • Must possess or be able to obtain and maintain all required state adjuster licenses.

Travel Requirements
  • Regular field travel required to investigate losses, conduct inspections, perform reinspections, attend settlement conferences, and meet with customers and vendors.
  • Must be available for extended overnight travel as business needs dictate.
  • Ability to respond to catastrophe (CAT) deployments, including travel on short notice.
  • Travel may occur during business and non-business hours, including evenings and weekends.
  • Valid driver's license and acceptable driving record required.

Why Mapfre?
As a global insurance leader with a strong local presence, we offer more than a job - we provide a purpose-driven career where your growth, well-being, and impact truly matter.
Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.
Pay Transparency: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Salary Range: $87,700 - $126,100
Benefits Highlights:
At Mapfre, we invest in our employees' well-being by offering a comprehensive benefits package, including:
• Paid Time Off (PTO): A flexible PTO program that combines vacation, personal, volunteer and sick time into one convenient bank of paid time off.
• 401(k) & Profit Sharing: Eligible employees may participate in Mapfre's 401(k) plan that includes company matching contributions up to certain amounts under the terms of the plan.
• Medical, Dental and Vision Coverage: Choice of comprehensive medical, dental and vision insurance coverage under group plans offered by the company.
• Other Benefits Include: STD, LTD, Life Insurance, FSA, HSA and various wellness programs
Benefits provided are subject to the terms and conditions of the applicable benefit plan or policy. The Company reserves the right to alter, amend, or terminate benefits in its sole discretion. To learn more about our benefit offerings please visit: https://mapfre.gobenefits.net/
If you require a reasonable accommodation during the application or selection process, please contact the Mapfre Talent Acquisition team at talentacquisition@mapfre.com. Mapfre is proud to be an Equal Opportunity Employer.
Important Notice:The information above is intended to provide a general overview of available benefits. Eligibility, plan provisions, and coverage are governed by the terms and conditions of the applicable benefit plans and policies, which may be modified from time to time.
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