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Project Operations Associate Jobs in Ashburn, VA

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Operation Associate

Potomac, MD · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Proven time management skills and comfortable managing multiple projects with shifting priorities

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Project Operations Associate information

See Ashburn, VA salary details

$11

$26

$54

How much do project operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for project operations associate in Ashburn, VA is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $30.96 per hour, depending on experience, location, and employer.

What is a project operations associate?

Project Operations Associates are professionals who support project managers and teams by coordinating project activities, managing documentation, and ensuring that workflows run smoothly. They handle administrative tasks, monitor project timelines, assist with budgeting, and facilitate communication between different departments. Their role is crucial in keeping projects organized, on schedule, and within scope. Ultimately, they help ensure the successful execution of projects by providing operational and logistical support.

What are the key skills and qualifications needed to thrive as a project operations associate?

To thrive as a Project Operations Associate, you need strong organizational skills, attention to detail, and a background in business administration or project management. Familiarity with project management software (like Asana, Trello, or MS Project), proficiency in Excel, and sometimes certification such as CAPM are commonly required. Excellent communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills are crucial for ensuring projects run smoothly, deadlines are met, and stakeholders remain informed and engaged.

What are some common challenges faced by project operations associates, and how can they be effectively managed?

Project Operations Associates often juggle multiple responsibilities, such as coordinating project schedules, managing documentation, and ensuring clear communication among team members. One common challenge is balancing competing deadlines across several projects while maintaining accuracy and attention to detail. Effective time management, proactive communication, and familiarity with project management tools are crucial for success in this role. By staying organized and regularly updating stakeholders, Project Operations Associates can help projects run smoothly and efficiently.

What is the difference between Project Operations Associate vs Project Coordinator?

AspectProject Operations AssociateProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related field; some certifications like PMP or CAPM are a plusUsually a bachelor's degree; certifications like CAPM can be beneficial but are not mandatory
Work EnvironmentSupports project execution, manages resources, and ensures operational efficiency within project teamsAssists in planning, scheduling, and coordinating project activities and communication
Employer & Industry UsageCommon in consulting, tech, and corporate sectors focusing on project executionWidely used across industries including construction, IT, and marketing for project support

The Project Operations Associate focuses on the operational aspects of projects, ensuring resources and processes run smoothly. In contrast, the Project Coordinator primarily handles planning, scheduling, and communication tasks. Both roles require similar educational backgrounds and certifications, but their core responsibilities differ slightly, with the Associate more involved in operational execution and the Coordinator in project planning and coordination.

What are popular job titles related to Project Operations Associate jobs in Ashburn, VA?

For Project Operations Associate jobs in Ashburn, VA, the most frequently searched job titles are:

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The top searched job categories for Project Operations Associate jobs in Ashburn, VA are:

What cities near Ashburn, VA are hiring for Project Operations Associate jobs?

Cities near Ashburn, VA with the most Project Operations Associate job openings:

Project Operations Associate jobs near you

Technical Customer Operations Associate

otelier.io

Bethesda, MD • On-site

Full-time

Posted 8 days ago

Job description

Description:

Otelier is looking for a detail-oriented and proactive Technical Customer Operations Associate to support our Technical Customer Operations (TCO) team. This role helps ensure reliable customer support, smooth operational delivery, and effective data monitoring across hotel technology environments.

Responsibilities

  • Monitor systems, integrations, data flows, and operational dashboards to identify potential issues before they impact customers.
  • Support the Technical Customer Operations (TCO) team with daily operational tasks, project deliveries, customer support activities, and internal coordination.
  • Troubleshoot technical issues, investigate root causes, and provide timely, accurate support to customers and internal stakeholders.
  • Collaborate with Customer Success, Engineering, Product, and other internal teams to resolve customer queries efficiently and improve the overall customer experience.
  • Perform proactive data management activities, including reviewing data quality, validating customer data, identifying inconsistencies, and supporting corrective actions.
  • Maintain accurate documentation of technical support cases, resolutions, monitoring findings, and recurring issues.
  • Ensure adherence to Service Level Agreements (SLAs) while maintaining strong customer relationships and clear communication.
  • Continuously learn Otelier products, hospitality technology workflows, and support best practices to improve operational processes.
Requirements:

Requirements

  • Strong written and verbal communication skills in English, with the ability to document information clearly and interact effectively with customers and internal teams.
  • Required experience or working knowledge of SQL, including querying, reviewing, and validating data.
  • Comfortable working in a team-oriented, customer-focused environment.
  • Highly self-motivated, detail-oriented, analytical, and proactive in identifying and resolving issues.
  • Capable of prioritizing tasks efficiently in a fast-paced, high-pressure setting.
  • Currently pursuing a BSc in IT, Computer Science, Information Systems, or a related field from a recognized institution.
  • Knowledge or experience with MongoDB and Python is a plus.
  • Willingness to work in a 24x7x365 shift schedule.

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