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Project Operations Associate Jobs in Ashburn, VA

ChargeLab

Operations Associate

Washington, DC

The Operations team is looking for an Operations Associate who will lead the growth of the company ... Minimum 1-2 years of experience in project management, program management or related areas

ChargeLab

Operations Associate

Washington, DC · On-site

The Operations team is looking for an Operations Associate who will lead the growth of the company ... Minimum 1-2 years of experience in project management, program management or related areas

HIAS Inc

People Operations Associate

Silver Spring, MD · On-site

$60K - $65K/yr

HIAS seeks a People Operations Associate to support administrative tasks and services supporting ... Strong project management, time management and customer service skills. * Proficient with MS Office ...

HIAS Inc.

People Operations Associate

Silver Spring, MD · On-site

$60K - $65K/yr

HIAS seeks a People Operations Associate to support administrative tasks and services supporting ... Strong project management, time management and customer service skills. * Proficient with MS Office ...

Potomac

Client Operations Associate

Bethesda, MD · On-site

$60K - $80K/yr

Summary We're looking for an Operations Associate to scale efficient processes for our fast-growing ... Process, People & Projects * Identify workflow gaps and implement solutions that reduce friction ...

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Project Operations Associate information

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How much do project operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for project operations associate in Ashburn, VA is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $30.96 per hour, depending on experience, location, and employer.

What is a project operations associate?

Project Operations Associates are professionals who support project managers and teams by coordinating project activities, managing documentation, and ensuring that workflows run smoothly. They handle administrative tasks, monitor project timelines, assist with budgeting, and facilitate communication between different departments. Their role is crucial in keeping projects organized, on schedule, and within scope. Ultimately, they help ensure the successful execution of projects by providing operational and logistical support.

What are the key skills and qualifications needed to thrive as a project operations associate?

To thrive as a Project Operations Associate, you need strong organizational skills, attention to detail, and a background in business administration or project management. Familiarity with project management software (like Asana, Trello, or MS Project), proficiency in Excel, and sometimes certification such as CAPM are commonly required. Excellent communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills are crucial for ensuring projects run smoothly, deadlines are met, and stakeholders remain informed and engaged.

What are some common challenges faced by project operations associates, and how can they be effectively managed?

Project Operations Associates often juggle multiple responsibilities, such as coordinating project schedules, managing documentation, and ensuring clear communication among team members. One common challenge is balancing competing deadlines across several projects while maintaining accuracy and attention to detail. Effective time management, proactive communication, and familiarity with project management tools are crucial for success in this role. By staying organized and regularly updating stakeholders, Project Operations Associates can help projects run smoothly and efficiently.

What is the difference between Project Operations Associate vs Project Coordinator?

AspectProject Operations AssociateProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related field; some certifications like PMP or CAPM are a plusUsually a bachelor's degree; certifications like CAPM can be beneficial but are not mandatory
Work EnvironmentSupports project execution, manages resources, and ensures operational efficiency within project teamsAssists in planning, scheduling, and coordinating project activities and communication
Employer & Industry UsageCommon in consulting, tech, and corporate sectors focusing on project executionWidely used across industries including construction, IT, and marketing for project support

The Project Operations Associate focuses on the operational aspects of projects, ensuring resources and processes run smoothly. In contrast, the Project Coordinator primarily handles planning, scheduling, and communication tasks. Both roles require similar educational backgrounds and certifications, but their core responsibilities differ slightly, with the Associate more involved in operational execution and the Coordinator in project planning and coordination.

What are popular job titles related to Project Operations Associate jobs in Ashburn, VA?

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Project Operations Associate jobs near you

Operations Associate

ChargeLab

Washington, DC

Full-time

Re-posted 11 days ago

Job description

Company Description

Over the next decade, there will be a massive shift to electric vehicles, with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing software company building the EV charging infrastructure of the future with solutions that power networks of charging stations across the world. 

Job Description

ChargeLab's Operations team is responsible for rapidly deploying chargers for customers, leveraging our network of amazing distribution and manufacturing partners to seamlessly deliver EV charging stations with powerful software. 

The Operations team is looking for an Operations Associate who will lead the growth of the company through operational excellence and superior customer service. 

Responsibilities:

  • Design and execute our core services for charger deployment, network monitoring and operations & maintenance

  • Own and maintain internal programs and reporting 

  • Identify opportunities to streamline processes and drive improvements to ensure operational excellence at scale

  • Improve operational performance by using a quantitative approach for issue identification, root cause analysis and improvement rollouts

  • Work with internal cross functional teams (Engineering/Product, Sales & Marketing) to drive program goals and identify areas of improvement

  • Expand our distribution and install network with key strategic partnerships 

  • Design and execute the support experience for site hosts, distribution partners, field service partners and EV drivers

  • Develop and maintain customer facing content to ensure that the voice, tone, and brand of support is consistent and effective

  • Drive continuous efforts to improve support infrastructure and turn customer data information into meaningful product, support, and operational improvements

Qualifications

  • Bachelor's Degree

  • Minimum 1-2 years of experience in project management, program management or related areas

  • Experience building efficient processes that scale across a large organization

  • Experience with customer experience strategy or customer service environment

  • Experience leading cross-functional projects by using insights based on data

  • Self-motivated with a strong affinity for strategic problem solving and driving action

  • Shown success in uncovering data to guide customer driven decisions

  • Persuasive written and verbal communication skills across diverse functions and teams

  • Ability to balance important priorities

  • Experience with process optimization, program management, customer support strategy or quality assurance strong project ownership

Additional Information

Location: Toronto, ON or Washington, DC

Compensation: Base salary + stock option plan

All your information will be kept confidential according to EEO guidelines.

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